I would say customer service, but that feels a little circular here. On the other hand "use mail service known for bad customer service, get mail service with bad customer service" does sound reasonable, so maybe I'm overthinking it.

From the perspective of a >200 people company, gmail/gapps starts to become a discount email provider. Like it or not, as the Org growths considerations about legal liability of providers, SLA enforcement etc become a topic

That dialog would have to be shown on every action.

Fortunately it appears that this guy is lucky and his story is popular on social media so he'll receive support.

You might enjoy https://chrome.google.com/webstore/detail/old-reddit-redirec... or https://addons.mozilla.org/en-US/firefox/addon/old-reddit-re...

I wonder if it will be allowed (or nudged) to gradually crumble?

I use the i.reddit.com mobile site occasionally; it’s not great, but better than the new Reddit’s mobile site, and it keeps my consumption of Reddit down. I’ve been noticing some odd rendering issues recently that occasionally make the site unusable. I’d initially blamed iOS 13 (I first noticed it soon after the upgrade) but as it’s the only site I have such issues with, I now wonder if it’s specific to i.reddit.com.

Maybe it’s a coincidence; maybe (channelling Hanlon’s razor) it’s just random bugs in a low priority part of Reddit; or maybe it’s the start of a deliberate but gradual attritional strategy to make the old sites unusable?

There's definitely a sidebar on both, but they're not "connected" - the moderators need to set up the sidebar on the new site separately, and updates on either side don't affect the other one. A lot of subreddits just haven't bothered doing any setup on the new site (or don't even realize it's necessary).

I imagine it would take the CEO, with the backing of the Board of Directors, deciding the cloud services business is important enough to push through a massive overhaul of corporate culture, with the potential risk of disturbing their existing successful search and advertising business.

It's the sort of thing that typically only happens when a corporation decides it has a huge problem; two historical cases that come to mind are Gerstner overhauling IBM in the face of the PC industry, and Satella overhauling Microsoft in the face of having missed smart phones and not wanting to miss cloud. I don't know whether Google thinks it has such a problem, or indeed whether I think it has, but I would expect such deep-rooted change in corporate culture to only happen in the face of such a decision.

It was unsuspended, as noted in a comment by the original post author:

Apparently they have considered my account as high risk (fraud), and they just suspended without warning after so many years of using their service. I was using debit visa, guess that's their stand for risky account eventhou the payment went through with advanced credit. I have to get in touch with their agent for more than 3 times, waiting for their email but every time was a letter of rejection with a default template and can't even reply. Finally I get to speak to one of the agent and bulldoze all the way to their risk management team and finally got it through. What an experience....

Considering my email address is the gateway to basically every online internet service I use, and that Google owns 30% of transcontinental internet infrastructure, I've just had the very scary realisation that Google has the power to silence individuals off the internet at will.