Passkeys have a marketing problem where no one is able to describe simply what it is without having to use technical jargon. There's also the problem where each OS tries too hard in pushing this to the face of end-user
Unlike physical objects they may reside in a TPM, a software vault, an export/backup, or any combination thereof. You may or may not be able to recover or migrate them, depending on where/how they were made.
Therefore you may need multiple per service, or maybe not. Services which only allow one may end up locking you out with no recourse. You get to find out.
None of this is obvious or self explanatory to normies.
Probably because these caveats and weird behaviours are platform-dependent, not really the passkey’s fault.
Passkeys really are not any more difficult to explain than 2-factor authentication. Anyone who’s currently been able to actually create an Apple or Google account and successfully navigate their devices up to a passkey screen will be able to grok how it works.
People around here really ought to stop thinking users are complete idiots. Hell, you don’t even to scroll that far to read people calling users “normies” for crying out loud. What is this? High school?
They're separate stores. I was under the same assumption until I tried to use `security` to get a saved password. It doesn't work, and as far as I know there is no CLI for the Passwords app's store.
Imagine a password, but it a) types itself for you and b) detects when it's being sent to an impostor site and blocks them from seeing itself, so it can't be phished.
Cool, where are they stored? (I know the answer: 'it depends', and that's the big problem with their usability: most users haven't a clue what the answer is and most tech support can't answer that question straightforwardly because it depends on some decisions the user probably didn't even realise they made).
Not always. And which vault? There can be multiple on a given device. This isn't some hypothetical 'mollify the user's worries' question, this is an important practical question of what do they need to worry about losing access to. Trust me when I say that most users I have talked to have absolutely no idea about this, and usually only find out when they've already lost them.
How do I use it on my desktop or laptop then? What if I switch browsers on my phone? What if I get a new phone? What if I change from android to iOS or visa versa? What if I need to log into the site on my Wii U's browser?
If you're using a USB hardware token your knowledge of it is at least an order of magnitude better than the median user's. I know where my passkeys are stored, I don't know where my family member's passkeys are stored and neither do they. The same is true for most of my otherwise fairly technical co-workers.
That's the main thing I wish was done better. There was barely any actual lead up from the perspective of an average person. Just a new unfamiliar flow on half of the login screens that they use.
Sure, its explained. But not in a satisfactory way that would reach all users at their level.
This is a bit of an exaggeration and out of proportion, but I think my ideal would be one of the big tech companies should have bought out something like a super bowl ad. Something that actually conveys the idea "hey, we know you've used passwords since you were able to type on a keyboard, but here's new technology that's better and here's why" in plain language that the average person can understand.
Unfortunately, XKCD 2501 continues to be relevant. [1]
The average person? I have a Master's and PhD in CS, code regularly, and have followed and used all the cool technologies from the days of gopher, telnet and Mosaic to crypto, and lately LLMs. And I still don't have a clear enough picture of passkeys to know really basic things like "what if we have a family computer but each wants to access their private accounts and keep the others from accessing?", "what do I need do to login from an airport computer?" or "what should I do if my phone is stolen?"
If it's that unclear to me, I can't imagine how it can be to the average user.
The way they explain them is atrociously unclear, borderline negligent for services that nag people to activate it for accounts where they may hold valuable data for their personal lives. And while I don't want to spend much time finding out the details as long as I have the option to decline them, I suppose if they can't explain it and convince people of its advantages, it's because it's just bad tech.
What benefit does that give you? Passkeys cannot be moved, by design. So for the website, recieving the same one means you're talking to the same device, always.
The purpose of rotating passwords is to cycle out potentially compromised ones, due to phishing attacks, keyloggers, shoulder snoops, etc. But those cannot exist with a passkey.
Doesn’t this mean that a compromised device with passkeys on it is worse than a compromised password since the passkeys can’t be rotated? I feel like the answer is obvious so there must be another angle I’m missing
So where do I keep my pass keys is the problem. They are in my password manager just like another password. So what's the point of having them because effectively, the passwords in the password manager and the passkey in the password manager offer the same UX to me? Except that at least I can memorize a password by heart just in case.
They are in my password manager just like another password. So what's the point of having them because effectively, the passwords in the password manager and the passkey in the password manager offer the same UX to me?
same ux, different security properties.
Except that at least I can memorize a password by heart just in case.
"just in case" should be a thought out recovery flow, rather than hoping that you remember the password of the account you need to access.
That is the point. They stop you from memorizing it “just in case” and reusing it, and they force you to use a password manager.
For the average user, which doesn’t use a password manager, this is great. It means they can’t get phished. And it’s also great for the average password manager user, who keeps dozens of insecure and reused passwords in their vault because they manually thought of a password when signing up instead of randomly generating one.
If you’re already using a password manager and random passwords, the UX is designed to be the same. It’s just a way to get regular people to do this.
While the technology itself may be great (I don't really know since I don't use them) it has been co-opted by the tech conglomerates as another form of isolating and walling off users into their ecosystems.
And honestly, nowadays, if tech companies are pushing really hard for something then that is an immediate red flag for me and it bears more scrutiny. One of those "if you see them running that way you run the opposite way".
And honestly, nowadays, if tech companies are pushing really hard for something then that is an immediate red flag for me and it bears more scrutiny.
The reason is the ever increasing number of hijacks of social media presences and code hosting portals, with the latter being a serious financial threat. Done right, passkeys stay in the Secure Enclave, at least for anything Apple and most of the Android sphere. There is no reasonable way to obtain login credentials for accounts protected by passkeys without physical access to the user's device(s).
The doubt is more "how will tech companies use passkeys as an excuse to do something stupid" than "passkeys themselves must have inherent problems because tech companies are pushing them".
Passkeys could be the savior of all security problems worldwide from a capability point of view and tech companies would still ruin it by trying to force ways it pushes you into their ecosystem instead of just being whats both secure and convenient.
As an example, I have 3 different passkey APPS on my phone and cannot go down to one because of various reasons with each (e.g. MS authenticator forced for work).
Maybe I am getting old but password+yubikey/webauthn was really top UX.
It most definitely isn't. Any 2nd factor that is not the device I am currently using (either a yubikey or my phone) has a non-zero chance of not being near me when I need it, leading to the constant question of "where the fuck did I put that darn thing", only to find out that the cat has decided to believe the yubikey is a mouse and tried to devour it, the phone's battery went dead...
Do passkeys improve security posture for the average person, reducing the likelihood of them losing their accounts to fraudulent actors? Absolutely.
But they also introduce single points of failure, as the article points out. I can't even remember how many times I've had to help a family member recover their account or get confused when they can't sign in on a new device. It's incredibly frustrating that this flow is promoted as the default for so many services.
1password is the best solution I've found for the average person. It's not perfect (it's definitely more complex than writing down your passwords on a piece of paper or using the same password everywhere) but it's much easier than juggling yubikeys. I know so many non-technical staff members who prefer the OS or browser keys even if it means another account recovery is lurking around the corner.
Passkeys remind me of ipv6 in that they are a "solution" coming from the supply-side, without (apparently) having done any research in what motivates actual users (and what would motivate them to switch).
They make sense as a technology for businesses & their users. In that scenario, the owner of the account is not the user, but the business. It makes sense for the business to be able to place strong restrictions on how & where the user may log in, it fixes a lot of real problems businesses may have thanks to sloppy user behavior, and the business is also motivated to provide a way to fix broken logins. It's a good solution for that scenario.
But for regular end users where services are primarily motivated to take money from those users and lock them into their ecosystems, they are a usability disaster and yet another exploitation vector.
It's one solution for two very different usecases, and it just does not work. There is an approach that could work for end users who own their own accounts, but they need to go back to the drawing board and rewrite the protocol with the assumption that the keystore is hostile to the user's interests (ie strong guarantees on key portability and absolutely no ability for services to restrict the user's choice in passkey provider software).
I agree with all the points this articulates. I understand why for many users they are great. But I would prefer better acceptance and continuance of the simpler, unfishable, u2f simple hardware keys.
The experience is also junk if you're using a password manager, I have passkeys that I'm not sure if I saved to the OS manager or my password manager... mostly my fault but I enter passwords so many times a day it can be hard to stay on top of which UI I'm clicking yes in to store them.
Password managers are great IMO, I can use some absurdly long password, backup is reliable, I can use them across devices. For extra secure stuff 2FA works the same, I've got an app with codes I can easily back up and use from multiple devices.
Passkeys tend to obscure everything and take away a lot of control.
Completely agree. I think the root of many of its issues is the inability to add a key that you don't currently hold. This prevents me from storing a backup key in a safe, for example.
I proposed an alternative scheme many years ago: https://www.researchgate.net/publication/343318317_Privacy-a... . By allowing "offline" keys you can also treat them as higher priority, and use them to revoke any lesser keys from attackers if your account is compromised.
It would also be nicer to get rid of usernames, but that's a fight against the data-gathering powers that we're unlikely to win.
YES. This exactly. I work across multiple devices, some of which are nonstandard/uncommon (Linux, Xiaomi China ROM, ...) and I've NEVER had passkeys work properly - yet everything constantly prompts me to add one. Even if they did work, I'd have to carry around hardware keys or register each computer separately. And the lack of backups if a device is lost/broken is definitely a larger concern for me than being phished of my TOTP keys.
My wife clicked through a Google dialog and suddenly was using a passkey. It absolutely happens, though IMO more to the non technical users. I know what those login dialogs and pop ups mean, and decline them.
(At least til I get around to setting up my new usb c yubikeys!)
As someone who uses a single password manager on my computer and phone, I don't see the problem with passkeys. I use Safari on both and I never even had to "set up" anything.
I can see why they would be problematic for people who otherwise live life with a single love2025 password though.
Imagine you lose your computer and phone. How do you recover your digital accounts? This happens every day to someone. The most common scenario being a house fire or robbery.
Passkeys do marginally improve security against MITM and phishing attacks, but they are primarily for protecting the lowest common denominator from themselves: people who re-use passwords and/or don't use a password manager.
If you use multiple devices throughout the day, registering passkeys in all of these systems becomes a big headache with O(m*n) complexity, so putting the passkeys in a password manager is the only realistic solution. But this still breaks the login flow for a very common use case: how do I log in on a device that I don't own? With a password in a password manager I at least have the option of manually typing the password.
The biggest problem, though, is how users are pushed into it without any warning or knowledge of what they're signing up for. I've accidentally set up passkeys just by clicking an okay button a few times in the past and had to go back and figure out how to undo it after being blocked from login on another computer (which computer was I on again?).
Sad reality is that such usecase is less and less common, thus, no one cares about it. I think majority of my friends would not be able to access their email, or facebook or alike, if they were forced to use my computer in emergency.
Which is a trade-off that makes sense for a lot of people. If you have multiple devices, many of which are portable and one you have on you all the time, the need for that is just way lower, so being more secure against commonplace automated widespread attacks is worth it to them.
Isn't there a workflow where you scan a QR code to confirm the pass key on your phone?
I've definitely done this, but not sure if the workflow was at the OS or browser level.
I'm honestly confused by all the negativity in the comments. Passkeys are great for convenience. Just leave your password login enabled as a backup. That defeats any security benefit, but oh well.
The offer a strong protection against phishing attacks that would still get plenty of password manager users: fake websites. A passkey is strongly linked to a domain, so a fake site can't get that credential.
Some password managers will only fill if a domain matches, but IRL the response I've seen from most users when it doesn't match is to assume the integration broke and manually copy/paste it in. I've also seen lots of them do stuff like happily autofill on any prefix of the domain, so your credential for `something.example.com` will autofill into `fake-something.example.com`.
Some password managers will only fill if a domain matches, but IRL the response I've seen from most users when it doesn't match is to assume the integration broke and manually copy/paste it in. I've also seen lots of them do stuff like happily autofill on any prefix of the domain, so your credential for `something.example.com` will autofill into `fake-something.example.com`.
Why would you trust the very same password managers that don't handle passwords properly to handle passkeys properly?
You don't. The browser handles the passkey matching to the domain which is obviously a better place to do it. There could obviously still be bugs as with all things, but it's much more intentionally integrated into the flow which makes it much harder to bypass.
The users are the ones manually copy/pasting the password. There's no way the password manager could prevent this short of disallowing copying/viewing passwords.
but IRL the response I've seen from most users when it doesn't match is to assume the integration broke and manually copy/paste it in.
I've seen people do this AFK as well, and I'm always helpfully suggesting them the correct way of solving this: verifying the URL again, and if correct, add it to the password manager so it remembers in the future, and never copy-paste passwords on the web. Basically 50/50 if they take the advice or come back after a week asking if it's safe to copy-paste the password into the website, and I try to inform again.
Shockingly, I saw one developer peer copy-pasting a password into a website, but I guess for these people there is no hope.
It should be a big red flag for sure, but the reality is most users aren't going to understand that. They got told to use a password manager by someone or find it convenient, but they don't understand the security flow enough to catch that it's a potential attack, or how to resolve it safely.
Historically I've seen lots of sites do a subdomain shuffle for login pages every now and then which routinely breaks domain matching, introducing false positives that users have to deal with, making them numb to the threat too. Passkeys baking in the domain check with no workaround means that sites can't do that, which is a benefit.
"Oh, usually my bank just logs me in, that's strange. Let me just go grab my username and password and type it into this site that looks like my bank."
Same thing is going to happen with passkeys for non-technical users for exactly the same reason you stated. People will think the integration is busted and manually copy/paste the non-passkey credentials in. In that way, I would argue that passkey is not stronger protection against phishing attacks unless its the only way to login. It is, at best, a convenience for users.
This is solved by passkey-implementing software and devices (with Bluetooth) allowing you to log in with a QR code (Webauthn via CTAP hybrid transport). iOS and Android support this, and it’s generally not a locked-down thing if other devices wanted to do it too.
The only use case left is in “how do I login if all my devices are stolen/fall into a body of water” in which there really isn’t an answer beyond “get (a|your) device back, sign back into your password manager, use that to get back into critical accounts”.
The website should display a qr code you can scan with your phone that allows you to then login, unfortunately a lot of sites don't implement this, and some don't implement backup codes. This isn't the fault of passkeys per se, but of poor implementations.
My MIL setup a passkey accidentally on her Google account and now has no idea where it is. Removing it now requires her password which she’s also forgotten. But now for some reason on Google I can’t initiate any type of forgot your password flow because of how Google sets up things and I have zero clue where she stored the passkey.
I agree 100% i learned that my old school with whom I had linked to my windows computer and finished my degree with one day required passkeys rather than passwords on all devices. This force locked my windows PC back to passkey mode luckily I remember recovery account and got a passkey to work. But it took months to figure out why I had to use it. All the help board were said just click this button which was grayed out. Or set this register key which auto repopulated. It was an awful experience. I like my password as default
Ah yeah, Microsoft has this awful habit of just hiding the buttons for actions you don't have permission to do, which makes me feel like I'm being gaslit sometimes when a guide says 'there's a button right here' and there's not, and I've no idea if the button was just moved or if not, why it's not available (sometimes it's because I don't have permission, but sometimes it's because it's a different product with the same name and branding as a completely different product).
I'm was tempted to come in here and say "you're holding it wrong." But then I quickly realized that I had to spend weeks changing my behaviors and messing around with devices in order to get it to work correctly.
As someone who's OpSec puts swiss cheese to shame Passkey has been a godsend. My passwords are actually much better because of it.
If you have to use passkeys, try KeePassXC and KeePassXC-Browser. I used them to set one up for Amazon a few days ago, as Amazon now forces passkeys as of this month, at least for my account. It was relatively painless.
Devices that break or get lost, and then either the user had password authentication activated all the time anyway in addition to the passkey, or they have the classic "mother's maiden name" recovery path, or they get locked out of their account.
Brilliant security: a highly secure high-tech shiny front door that can randomly fail to open, so you still need the low-tech back door, which is the one potential thieves will use.
Mind you, it can work if the back door is old but sturdy (basically, for a bank that will ask for KYC authentication, or in the worst case you can set foot in the brick-and-mortar branch showing your face and ID and ask for access) but for pretty much every other service it introduces risks for very little or no gain.
The point about poor support for 3rd party managers is so frustrating. Because this is correct, that is the obvious solution for the normal user, but passkey implementations somehow do not know how to deal with it.
Amazon prompts me to create a passkey everytime I log in, even when I logged in with a passkey, because my passkeys live in Bitwarden rather than my OS or browser.
And the confusing mechanism hurts there too: I'm always a little bit afraid that i'm somehow more in danger because I keep them in a vault that's shared on all my devices rather than a TPM, because whenever the protocol is explained the "it can't leave your device" part is highlighted as the main source of the security, except.... mine obviously do leave my device, with the vault, so.....
Yet, the Apple + Google implementations will sync passkeys between your devices. "Securely", of course. (I've seen first hand how Apple implements this, and it seems.... sound)
Sites can request hardware-bound tokens, which would block any software based password managers. It's an option in the protocol but one not yet widely utilized.
Amazon prompts me to create a passkey everytime I log in, even when I logged in with a passkey, because my passkeys live in Bitwarden rather than my OS or browser.
What setup are you using? Because I don't have that problem on Linux + Firefox at all
I've resisted passkeys for some of the reasons listed. I use third-party password managers, they're device/system independent, and I can export the data when I want to. I don't see passkeys as a big advantage, or perhaps I should say the bigger advantage isn't really for the _user_.
Of course, at the rate we see security failures everywhere, I'm not entirely convinced writing your passwords on post-it notes wasn't such a bad idea after all.
Keepass2Android without network permissions saving the file to a folder monitored by Syncthing is pretty good though - it keeps responsibilities nicely separated.
I actually prefer non-resident U2F in some ways. You don't have to store anything on your key, you are just signing requests. This is relevant where U2F/FIDO keys have limited slots for 'resident' keys.
In principle, it's great. You have one good password to remember for the average user, and that's enforced by their device's probably good enough security posture.
They are resistant to being phished and they won't reuse the same one everywhere. They then don't end up going from hunter2 to hunter2! everywhere.
But my experience for users is that they worry they are giving their biometrics to Amazon or whoever and so the UX just confuses them.
The certification aspect was new to me too last time passkeys came up. Sites can require that a given passkey has been certified.
The patchy support for them is also frustrating. MacOS does not support NFC FIDO/U2F. iOS does.
using them with 1password has been pretty effortless. 'want to add the passkey' sure why not. 'want to use the passkey?' sure why not. for me it works across devices/os/platform so not sure what the big gripe is tbh.
Two crucial things you can do with a password that you can't do with a passkey:
1. Write it down on a piece of paper and put it in a safe deposit box.
2. Read it on one device (or from a piece of paper!) and enter it manually on another device.
Plain text is the ultimate form of cross-platform portability. Passkeys are the ultimate form of vendor lockdown. The passkey vendors won't even allow you to view the private key, unlike with ssh keys, which you can also write down on a piece of paper. It's vendor cabal to destroy computing freedom in the name of "security", always the excuse. Tech company paternalism at its worst.
If passkeys were meant to be user friendly then there'd be a secure optical transfer mode to QR code them from device to device with the screen and camera.
Easy to implement (receiver flashes a public key, sender encrypts to that key and flashes the QR code back).
That it doesn't exist for a protocol meant to work with phones tells you exactly where the thinking was headed.
Microsoft is especially poorly prepared for this - Often if you have a passkey, it will CONTINUE To ask you to create a passkey (a new and different one), and it may save it in a different place, which is infuriating.
Strong password + MFA is the way, and I don't see that changing.
I absolutely hate them and avoid them everywhere I can. I'm not bound to a single device or I don't want to get bound to some, and some pages quit your option with a normal password login after setting up a passkey. Absolutely frustrating.
I have said before, I'm personally not interested using "Something I have"/"device bound" as an authentication factor. I'm also not interested in the sync "workarounds" that store keys in the cloud.
People have replied it's possible to extract the private key, but it's not clear to me that that's usable (maybe it is I don't know). It's certainly not in line with what passkey devs want people to do and not do, so I'm not interested in "fighting" against the "flow" so to speak.
I'm happy with TOTP, as I can manage and use the codes where I want, under my control.
I don’t like how tokens have gradually evolved from a secure 2F device that you carry with you (Yubikey etc) to a single factor “passkey” that’s built in to your computer/phone, or worse, a password manager with export capability.
It should always have remained a second factor device. It’s not impossible to teach people to use these, European banking did it for years. There’s just no will to do it.
It’s because we have effective biometrics now, so the need to carry around an inconvenient limiting physical 2nd factor is obsolete (for the vast majority of regular use cases)
I have physical passkeys, one attached to my keys and another on my desk at home and I absolutely hate software based passkeys. Every single time I'm asked for a passkey it always ask me if I want to use my Apple Keychain first and I wish I could default to physical.
Passkeys are great in that its turning login support on websites into simple "autheticate your device to seamlessly login". My biggest gripe is that it seems Apple/Google are using this to consolidate control into their own password ecosystems and don't support password managers as a store for passkeys.
Surprised to see so much hate towards passkeys. I absolutely love them when I can use them with Bitwarden and my own SSO.
Sucks when I am limited to hardware tokens like yubikeys.
I continue to avoid passkeys but it's becoming an incredibly dense minefield. Certain sites try to trick me into adding one each time I log in and I have to be careful to dismiss the 1Password prompt, then dismiss the chrome prompt, then dismiss the OS-level prompt (all back-to-back). It's so incredibly user-hostile.
I didn't like the passkeys that were handled by Google and only worked on my phone. But now that most of them support bitwarden they are really convenient.
My thinking is that Passkey is an extremely good and, in theory, extremely easy solution to security, authorization, and login issues. The problem is that Google, Apple, and Microsoft have done a just horrendous job, and made it suck as much as possible.
They didn't want to cooperate, and they wanted to make passkeys transferable within you cloud account, while not cooperating with anyone or anything else. The result was that you have no predictable and stable pattern/protocol/interface, or even general description, for how, for instance, a website connects to the passkey or even a hardware key, if you wanted it.
We basically have all the browsers, the operating systems, and the password managers, all fighting over who gets to store and present the passkey. And everybody assumes that they are the only one that exists and actively tries to fight the others is they can.
The basic technology is really good and could work well, but the large asshole tech firms focused on self-interest and walled gardens and made it insufferable.
Passkeys work nicely, and I'll use them, in cases where I want decent security, but I don't consider them the "Philosopher's Stone" of regular end-user security. I think they are still a bit too "fiddly" for your average Joe[line].
To guard against lockout, you need to be able to log in from multiple devices. But you don’t need to copy passkeys around to do that! Instead, generate a new one for each device. This is similar to setting up ssh by copying public keys, not private keys.
(Or since syncing passkeys usually works within ecosystems, you might just need a passkey per OS.)
I try to boycott passkeys due to built-in attestation feature in the standard. Not active now, but given how Google+Apple already use the passkey feature to lock you into their ecosystems, it is just a matter of time until their service will require that the passkey is attested from a non-rooted Google or Apple device. I think this will especially be true for Google to prevent AI scraping bots. Turning this on does not require anything, once passkeys are widely used, Apple, Google and Co. simply can flip a switch.
It's the stupidity of Service Providers to adopt passkeys in the first place.
As a service provider myself, I've evaluated and said "Nah" to passkeys - because it's simply increased Customer Service contacts I have to invest in, whenever a user changes or loses devices, or any of the hundreds of ways Passkeys are not portable.
And guess what, the Tech companies pushing this have zero liability for user login support or security breaches. It's always me. There is no need for me to work hard and spend CS contacts, to wall off my users to the OS or Browser vendor.
I'll simply do passwordless Email or SMS 2FA / Magic Links and own my users without the overhead of Customer contacts, thank you.
I had to setup a Passkey recently and wanted to store it in 1Password and the experience was quite absurd.
I don't know who designed this or who thinks these are acceptable affordances, but it seem to be part of the same disingenuous push that's behind passkeys in general.
They’re bad and I wish places would stop being so aggressive about them (I’m looking at you Amazon and PayPal)
Asking Amazon and Paypal to not do something bad is a big ask.
They exist for sole purpose companies can just shoot the "we have been hacked, but worry not your 'passwords' have not been leaked" email.
It's entirely one sided solution.
But they could always do that with regular passwords.
Like, no company should be storing anything but a salted hash of their users' passwords.
Passkeys have a marketing problem where no one is able to describe simply what it is without having to use technical jargon. There's also the problem where each OS tries too hard in pushing this to the face of end-user
It's a key, what else do non-technical people need to know?
Ironically on macOS we used to have an app called Keychain which unfortunately was effectively renamed to Passwords for non-technical users.
It's a digital key.
Unlike physical objects they may reside in a TPM, a software vault, an export/backup, or any combination thereof. You may or may not be able to recover or migrate them, depending on where/how they were made.
Therefore you may need multiple per service, or maybe not. Services which only allow one may end up locking you out with no recourse. You get to find out.
None of this is obvious or self explanatory to normies.
Probably because these caveats and weird behaviours are platform-dependent, not really the passkey’s fault.
Passkeys really are not any more difficult to explain than 2-factor authentication. Anyone who’s currently been able to actually create an Apple or Google account and successfully navigate their devices up to a passkey screen will be able to grok how it works.
People around here really ought to stop thinking users are complete idiots. Hell, you don’t even to scroll that far to read people calling users “normies” for crying out loud. What is this? High school?
The keychain and passwords app are separate and keychain still exists
I always operated under the assumption that the passwords app was just a more casual view into the keychain
Maybe that's a bad assumption
They're separate stores. I was under the same assumption until I tried to use `security` to get a saved password. It doesn't work, and as far as I know there is no CLI for the Passwords app's store.
My bigger problem with passkeys is how there's no universal way to register more than one device (in case the first one is lost).
Proton Pass. I moved to it and love it.
Proton Pass hardly meets the bar of "universal way to register more than one device"
Proton Pass is a specific way to do that, but not a universal way. Bitwarden can't use proton pass to move keys around, google can't, firefox can't.
Imagine a password, but it a) types itself for you and b) detects when it's being sent to an impostor site and blocks them from seeing itself, so it can't be phished.
Tada, passkeys.
Cool, where are they stored? (I know the answer: 'it depends', and that's the big problem with their usability: most users haven't a clue what the answer is and most tech support can't answer that question straightforwardly because it depends on some decisions the user probably didn't even realise they made).
In a secure vault on your phone
Not always. And which vault? There can be multiple on a given device. This isn't some hypothetical 'mollify the user's worries' question, this is an important practical question of what do they need to worry about losing access to. Trust me when I say that most users I have talked to have absolutely no idea about this, and usually only find out when they've already lost them.
So if I drop my phone to the toilet, I will forever lose access to everything? Since the vault is on my phone.
How do I use it on my desktop or laptop then? What if I switch browsers on my phone? What if I get a new phone? What if I change from android to iOS or visa versa? What if I need to log into the site on my Wii U's browser?
On my keychain in a USB hardware token. With a couple of backup tokens in fire safes.
If you're using a USB hardware token your knowledge of it is at least an order of magnitude better than the median user's. I know where my passkeys are stored, I don't know where my family member's passkeys are stored and neither do they. The same is true for most of my otherwise fairly technical co-workers.
But how do I type it into my new phone?
That's the main thing I wish was done better. There was barely any actual lead up from the perspective of an average person. Just a new unfamiliar flow on half of the login screens that they use.
Sure, its explained. But not in a satisfactory way that would reach all users at their level.
This is a bit of an exaggeration and out of proportion, but I think my ideal would be one of the big tech companies should have bought out something like a super bowl ad. Something that actually conveys the idea "hey, we know you've used passwords since you were able to type on a keyboard, but here's new technology that's better and here's why" in plain language that the average person can understand.
Unfortunately, XKCD 2501 continues to be relevant. [1]
[1] https://xkcd.com/2501/
The average person? I have a Master's and PhD in CS, code regularly, and have followed and used all the cool technologies from the days of gopher, telnet and Mosaic to crypto, and lately LLMs. And I still don't have a clear enough picture of passkeys to know really basic things like "what if we have a family computer but each wants to access their private accounts and keep the others from accessing?", "what do I need do to login from an airport computer?" or "what should I do if my phone is stolen?"
If it's that unclear to me, I can't imagine how it can be to the average user.
The way they explain them is atrociously unclear, borderline negligent for services that nag people to activate it for accounts where they may hold valuable data for their personal lives. And while I don't want to spend much time finding out the details as long as I have the option to decline them, I suppose if they can't explain it and convince people of its advantages, it's because it's just bad tech.
Is there a reason why passkeys couldn't be used in "expire-periodically" mode?
Then how do you log in? Not all sites let you keep password logins after.
What benefit does that give you? Passkeys cannot be moved, by design. So for the website, recieving the same one means you're talking to the same device, always.
The purpose of rotating passwords is to cycle out potentially compromised ones, due to phishing attacks, keyloggers, shoulder snoops, etc. But those cannot exist with a passkey.
Doesn’t this mean that a compromised device with passkeys on it is worse than a compromised password since the passkeys can’t be rotated? I feel like the answer is obvious so there must be another angle I’m missing
They really are bad. Passkeys have turned out to be just another password that you cannot even memorize.
there's some issues with passkeys, but not being able to memorize them is a feature
And this is why people bash passkeys, but they hear a buzzword lol
So where do I keep my pass keys is the problem. They are in my password manager just like another password. So what's the point of having them because effectively, the passwords in the password manager and the passkey in the password manager offer the same UX to me? Except that at least I can memorize a password by heart just in case.
same ux, different security properties.
"just in case" should be a thought out recovery flow, rather than hoping that you remember the password of the account you need to access.
That is the point. They stop you from memorizing it “just in case” and reusing it, and they force you to use a password manager.
For the average user, which doesn’t use a password manager, this is great. It means they can’t get phished. And it’s also great for the average password manager user, who keeps dozens of insecure and reused passwords in their vault because they manually thought of a password when signing up instead of randomly generating one.
If you’re already using a password manager and random passwords, the UX is designed to be the same. It’s just a way to get regular people to do this.
While the technology itself may be great (I don't really know since I don't use them) it has been co-opted by the tech conglomerates as another form of isolating and walling off users into their ecosystems.
And honestly, nowadays, if tech companies are pushing really hard for something then that is an immediate red flag for me and it bears more scrutiny. One of those "if you see them running that way you run the opposite way".
It’s a bit ironic that Apple is the one that lets you export them.
They're also not supporting device attestation which would allow websites to insist on particular implementations of passkeys.
The reason is the ever increasing number of hijacks of social media presences and code hosting portals, with the latter being a serious financial threat. Done right, passkeys stay in the Secure Enclave, at least for anything Apple and most of the Android sphere. There is no reasonable way to obtain login credentials for accounts protected by passkeys without physical access to the user's device(s).
Click "I lost my device", enter contact, get a reset link via email/sms
Email and SMS are not reasonable and both have an extraordinary number of flaws.
So use the recovery codes. Or scan the QR code and auth from another device
I’d buy that there are too many different confusing ways to recover from this situation, but not that it’s impossible
The doubt is more "how will tech companies use passkeys as an excuse to do something stupid" than "passkeys themselves must have inherent problems because tech companies are pushing them".
Passkeys could be the savior of all security problems worldwide from a capability point of view and tech companies would still ruin it by trying to force ways it pushes you into their ecosystem instead of just being whats both secure and convenient.
As an example, I have 3 different passkey APPS on my phone and cannot go down to one because of various reasons with each (e.g. MS authenticator forced for work).
Exactly. That's why I'll never use passkeys: they're just another way to force us into a commercial walled garden.
Passwords with 2FA are simply better and more freedom friendly.
Yes, thank you. Maybe I am getting old but password+yubikey/webauthn was really top UX.
It most definitely isn't. Any 2nd factor that is not the device I am currently using (either a yubikey or my phone) has a non-zero chance of not being near me when I need it, leading to the constant question of "where the fuck did I put that darn thing", only to find out that the cat has decided to believe the yubikey is a mouse and tried to devour it, the phone's battery went dead...
What prevents passkey being used alongside password (+ email 2fa)?
Do passkeys improve security posture for the average person, reducing the likelihood of them losing their accounts to fraudulent actors? Absolutely.
But they also introduce single points of failure, as the article points out. I can't even remember how many times I've had to help a family member recover their account or get confused when they can't sign in on a new device. It's incredibly frustrating that this flow is promoted as the default for so many services.
1password is the best solution I've found for the average person. It's not perfect (it's definitely more complex than writing down your passwords on a piece of paper or using the same password everywhere) but it's much easier than juggling yubikeys. I know so many non-technical staff members who prefer the OS or browser keys even if it means another account recovery is lurking around the corner.
Passkeys remind me of ipv6 in that they are a "solution" coming from the supply-side, without (apparently) having done any research in what motivates actual users (and what would motivate them to switch).
<<ducks>>
They make sense as a technology for businesses & their users. In that scenario, the owner of the account is not the user, but the business. It makes sense for the business to be able to place strong restrictions on how & where the user may log in, it fixes a lot of real problems businesses may have thanks to sloppy user behavior, and the business is also motivated to provide a way to fix broken logins. It's a good solution for that scenario.
But for regular end users where services are primarily motivated to take money from those users and lock them into their ecosystems, they are a usability disaster and yet another exploitation vector.
It's one solution for two very different usecases, and it just does not work. There is an approach that could work for end users who own their own accounts, but they need to go back to the drawing board and rewrite the protocol with the assumption that the keystore is hostile to the user's interests (ie strong guarantees on key portability and absolutely no ability for services to restrict the user's choice in passkey provider software).
I agree with all the points this articulates. I understand why for many users they are great. But I would prefer better acceptance and continuance of the simpler, unfishable, u2f simple hardware keys.
The experience is also junk if you're using a password manager, I have passkeys that I'm not sure if I saved to the OS manager or my password manager... mostly my fault but I enter passwords so many times a day it can be hard to stay on top of which UI I'm clicking yes in to store them.
Password managers are great IMO, I can use some absurdly long password, backup is reliable, I can use them across devices. For extra secure stuff 2FA works the same, I've got an app with codes I can easily back up and use from multiple devices.
Passkeys tend to obscure everything and take away a lot of control.
Completely agree. I think the root of many of its issues is the inability to add a key that you don't currently hold. This prevents me from storing a backup key in a safe, for example.
I proposed an alternative scheme many years ago: https://www.researchgate.net/publication/343318317_Privacy-a... . By allowing "offline" keys you can also treat them as higher priority, and use them to revoke any lesser keys from attackers if your account is compromised.
It would also be nicer to get rid of usernames, but that's a fight against the data-gathering powers that we're unlikely to win.
YES. This exactly. I work across multiple devices, some of which are nonstandard/uncommon (Linux, Xiaomi China ROM, ...) and I've NEVER had passkeys work properly - yet everything constantly prompts me to add one. Even if they did work, I'd have to carry around hardware keys or register each computer separately. And the lack of backups if a device is lost/broken is definitely a larger concern for me than being phished of my TOTP keys.
My wife clicked through a Google dialog and suddenly was using a passkey. It absolutely happens, though IMO more to the non technical users. I know what those login dialogs and pop ups mean, and decline them.
(At least til I get around to setting up my new usb c yubikeys!)
As someone who uses a single password manager on my computer and phone, I don't see the problem with passkeys. I use Safari on both and I never even had to "set up" anything.
I can see why they would be problematic for people who otherwise live life with a single love2025 password though.
Imagine you lose your computer and phone. How do you recover your digital accounts? This happens every day to someone. The most common scenario being a house fire or robbery.
I like using passkeys in bitwarden from Firefox, I just wish it didn't popup a dialog that's usually behind the browser.
Passkeys do marginally improve security against MITM and phishing attacks, but they are primarily for protecting the lowest common denominator from themselves: people who re-use passwords and/or don't use a password manager.
If you use multiple devices throughout the day, registering passkeys in all of these systems becomes a big headache with O(m*n) complexity, so putting the passkeys in a password manager is the only realistic solution. But this still breaks the login flow for a very common use case: how do I log in on a device that I don't own? With a password in a password manager I at least have the option of manually typing the password.
The biggest problem, though, is how users are pushed into it without any warning or knowledge of what they're signing up for. I've accidentally set up passkeys just by clicking an okay button a few times in the past and had to go back and figure out how to undo it after being blocked from login on another computer (which computer was I on again?).
Sad reality is that such usecase is less and less common, thus, no one cares about it. I think majority of my friends would not be able to access their email, or facebook or alike, if they were forced to use my computer in emergency.
Which is a trade-off that makes sense for a lot of people. If you have multiple devices, many of which are portable and one you have on you all the time, the need for that is just way lower, so being more secure against commonplace automated widespread attacks is worth it to them.
Isn't there a workflow where you scan a QR code to confirm the pass key on your phone?
I've definitely done this, but not sure if the workflow was at the OS or browser level.
I'm honestly confused by all the negativity in the comments. Passkeys are great for convenience. Just leave your password login enabled as a backup. That defeats any security benefit, but oh well.
The offer a strong protection against phishing attacks that would still get plenty of password manager users: fake websites. A passkey is strongly linked to a domain, so a fake site can't get that credential.
Some password managers will only fill if a domain matches, but IRL the response I've seen from most users when it doesn't match is to assume the integration broke and manually copy/paste it in. I've also seen lots of them do stuff like happily autofill on any prefix of the domain, so your credential for `something.example.com` will autofill into `fake-something.example.com`.
How did fake-something get injected as a subdomain?
Loads of hosting sites do this, username.domain.tld is the most common one.
Why would you trust the very same password managers that don't handle passwords properly to handle passkeys properly?
Gell-Mann amnesia effect
https://en.wikipedia.org/wiki/Michael_Crichton#%22Gell-Mann_...
You don't. The browser handles the passkey matching to the domain which is obviously a better place to do it. There could obviously still be bugs as with all things, but it's much more intentionally integrated into the flow which makes it much harder to bypass.
I'm not sure why you're making a distinction. In many cases the browser is the password manager.
The users are the ones manually copy/pasting the password. There's no way the password manager could prevent this short of disallowing copying/viewing passwords.
I've seen people do this AFK as well, and I'm always helpfully suggesting them the correct way of solving this: verifying the URL again, and if correct, add it to the password manager so it remembers in the future, and never copy-paste passwords on the web. Basically 50/50 if they take the advice or come back after a week asking if it's safe to copy-paste the password into the website, and I try to inform again.
Shockingly, I saw one developer peer copy-pasting a password into a website, but I guess for these people there is no hope.
It should be a big red flag for sure, but the reality is most users aren't going to understand that. They got told to use a password manager by someone or find it convenient, but they don't understand the security flow enough to catch that it's a potential attack, or how to resolve it safely.
Historically I've seen lots of sites do a subdomain shuffle for login pages every now and then which routinely breaks domain matching, introducing false positives that users have to deal with, making them numb to the threat too. Passkeys baking in the domain check with no workaround means that sites can't do that, which is a benefit.
"Oh, usually my bank just logs me in, that's strange. Let me just go grab my username and password and type it into this site that looks like my bank."
Same thing is going to happen with passkeys for non-technical users for exactly the same reason you stated. People will think the integration is busted and manually copy/paste the non-passkey credentials in. In that way, I would argue that passkey is not stronger protection against phishing attacks unless its the only way to login. It is, at best, a convenience for users.
This is solved by passkey-implementing software and devices (with Bluetooth) allowing you to log in with a QR code (Webauthn via CTAP hybrid transport). iOS and Android support this, and it’s generally not a locked-down thing if other devices wanted to do it too.
The only use case left is in “how do I login if all my devices are stolen/fall into a body of water” in which there really isn’t an answer beyond “get (a|your) device back, sign back into your password manager, use that to get back into critical accounts”.
What if the computer you want to log in on doesn't have Bluetooth? Probably most public computers (like ones in libraries) don't have it.
The website should display a qr code you can scan with your phone that allows you to then login, unfortunately a lot of sites don't implement this, and some don't implement backup codes. This isn't the fault of passkeys per se, but of poor implementations.
How does scanning the barcode with your phone log you into the computer? Does your phone need network access for that?
iCloud Keychain? Is there a reason not to use it? Aside from having android.
My MIL setup a passkey accidentally on her Google account and now has no idea where it is. Removing it now requires her password which she’s also forgotten. But now for some reason on Google I can’t initiate any type of forgot your password flow because of how Google sets up things and I have zero clue where she stored the passkey.
I agree 100% i learned that my old school with whom I had linked to my windows computer and finished my degree with one day required passkeys rather than passwords on all devices. This force locked my windows PC back to passkey mode luckily I remember recovery account and got a passkey to work. But it took months to figure out why I had to use it. All the help board were said just click this button which was grayed out. Or set this register key which auto repopulated. It was an awful experience. I like my password as default
Ah yeah, Microsoft has this awful habit of just hiding the buttons for actions you don't have permission to do, which makes me feel like I'm being gaslit sometimes when a guide says 'there's a button right here' and there's not, and I've no idea if the button was just moved or if not, why it's not available (sometimes it's because I don't have permission, but sometimes it's because it's a different product with the same name and branding as a completely different product).
Passkeys have made my life very easy. Especially using Proton Vault.
If you think passkeys aren't ready yet, blame the people implementing it on their platforms.
If the concept isn't easily understood nor well implemented by the majority of platforms, it's not a good concept.
I'm was tempted to come in here and say "you're holding it wrong." But then I quickly realized that I had to spend weeks changing my behaviors and messing around with devices in order to get it to work correctly.
As someone who's OpSec puts swiss cheese to shame Passkey has been a godsend. My passwords are actually much better because of it.
I will say it. They are all holding it wrong. But it's not their fault. Its how the platforms designed their implementation of it.
If you have to use passkeys, try KeePassXC and KeePassXC-Browser. I used them to set one up for Amazon a few days ago, as Amazon now forces passkeys as of this month, at least for my account. It was relatively painless.
That said, I don't like passkeys either.
Ecosystem is not mature yet for individuals?
Probably hundreds of millions or even billion people have devices that support biometric auth. How is that not mature?
Devices that break or get lost, and then either the user had password authentication activated all the time anyway in addition to the passkey, or they have the classic "mother's maiden name" recovery path, or they get locked out of their account.
Brilliant security: a highly secure high-tech shiny front door that can randomly fail to open, so you still need the low-tech back door, which is the one potential thieves will use.
Mind you, it can work if the back door is old but sturdy (basically, for a bank that will ask for KYC authentication, or in the worst case you can set foot in the brick-and-mortar branch showing your face and ID and ask for access) but for pretty much every other service it introduces risks for very little or no gain.
The point about poor support for 3rd party managers is so frustrating. Because this is correct, that is the obvious solution for the normal user, but passkey implementations somehow do not know how to deal with it.
Amazon prompts me to create a passkey everytime I log in, even when I logged in with a passkey, because my passkeys live in Bitwarden rather than my OS or browser.
And the confusing mechanism hurts there too: I'm always a little bit afraid that i'm somehow more in danger because I keep them in a vault that's shared on all my devices rather than a TPM, because whenever the protocol is explained the "it can't leave your device" part is highlighted as the main source of the security, except.... mine obviously do leave my device, with the vault, so.....
Yet, the Apple + Google implementations will sync passkeys between your devices. "Securely", of course. (I've seen first hand how Apple implements this, and it seems.... sound)
Sites can request hardware-bound tokens, which would block any software based password managers. It's an option in the protocol but one not yet widely utilized.
Which is a problem.
It should not be in the protocol. And I don't trust Apple and Google not to lock it away from me.
I want my own open source manager and if that is attempted I want it to lie about it.
So is there a problem with Apple or no?
What setup are you using? Because I don't have that problem on Linux + Firefox at all
I've resisted passkeys for some of the reasons listed. I use third-party password managers, they're device/system independent, and I can export the data when I want to. I don't see passkeys as a big advantage, or perhaps I should say the bigger advantage isn't really for the _user_.
Of course, at the rate we see security failures everywhere, I'm not entirely convinced writing your passwords on post-it notes wasn't such a bad idea after all.
Keepass2Android without network permissions saving the file to a folder monitored by Syncthing is pretty good though - it keeps responsibilities nicely separated.
I am conflicted with passkeys.
I actually prefer non-resident U2F in some ways. You don't have to store anything on your key, you are just signing requests. This is relevant where U2F/FIDO keys have limited slots for 'resident' keys.
In principle, it's great. You have one good password to remember for the average user, and that's enforced by their device's probably good enough security posture.
They are resistant to being phished and they won't reuse the same one everywhere. They then don't end up going from hunter2 to hunter2! everywhere.
But my experience for users is that they worry they are giving their biometrics to Amazon or whoever and so the UX just confuses them.
The certification aspect was new to me too last time passkeys came up. Sites can require that a given passkey has been certified.
The patchy support for them is also frustrating. MacOS does not support NFC FIDO/U2F. iOS does.
using them with 1password has been pretty effortless. 'want to add the passkey' sure why not. 'want to use the passkey?' sure why not. for me it works across devices/os/platform so not sure what the big gripe is tbh.
Account lockout as the author mentions is the biggest risk on personal accounts.
Passkeys just make it harder/riskier.
Two crucial things you can do with a password that you can't do with a passkey:
1. Write it down on a piece of paper and put it in a safe deposit box.
2. Read it on one device (or from a piece of paper!) and enter it manually on another device.
Plain text is the ultimate form of cross-platform portability. Passkeys are the ultimate form of vendor lockdown. The passkey vendors won't even allow you to view the private key, unlike with ssh keys, which you can also write down on a piece of paper. It's vendor cabal to destroy computing freedom in the name of "security", always the excuse. Tech company paternalism at its worst.
This is exactly how I feel about it.
If passkeys were meant to be user friendly then there'd be a secure optical transfer mode to QR code them from device to device with the screen and camera.
Easy to implement (receiver flashes a public key, sender encrypts to that key and flashes the QR code back).
That it doesn't exist for a protocol meant to work with phones tells you exactly where the thinking was headed.
This is generally the same experience I've had.
Microsoft is especially poorly prepared for this - Often if you have a passkey, it will CONTINUE To ask you to create a passkey (a new and different one), and it may save it in a different place, which is infuriating.
Strong password + MFA is the way, and I don't see that changing.
I absolutely hate them and avoid them everywhere I can. I'm not bound to a single device or I don't want to get bound to some, and some pages quit your option with a normal password login after setting up a passkey. Absolutely frustrating.
I have said before, I'm personally not interested using "Something I have"/"device bound" as an authentication factor. I'm also not interested in the sync "workarounds" that store keys in the cloud.
People have replied it's possible to extract the private key, but it's not clear to me that that's usable (maybe it is I don't know). It's certainly not in line with what passkey devs want people to do and not do, so I'm not interested in "fighting" against the "flow" so to speak.
I'm happy with TOTP, as I can manage and use the codes where I want, under my control.
I don’t like how tokens have gradually evolved from a secure 2F device that you carry with you (Yubikey etc) to a single factor “passkey” that’s built in to your computer/phone, or worse, a password manager with export capability.
It should always have remained a second factor device. It’s not impossible to teach people to use these, European banking did it for years. There’s just no will to do it.
It’s because we have effective biometrics now, so the need to carry around an inconvenient limiting physical 2nd factor is obsolete (for the vast majority of regular use cases)
I 100% agree with this.
I have physical passkeys, one attached to my keys and another on my desk at home and I absolutely hate software based passkeys. Every single time I'm asked for a passkey it always ask me if I want to use my Apple Keychain first and I wish I could default to physical.
Passkeys are great in that its turning login support on websites into simple "autheticate your device to seamlessly login". My biggest gripe is that it seems Apple/Google are using this to consolidate control into their own password ecosystems and don't support password managers as a store for passkeys.
Surprised to see so much hate towards passkeys. I absolutely love them when I can use them with Bitwarden and my own SSO. Sucks when I am limited to hardware tokens like yubikeys.
I continue to avoid passkeys but it's becoming an incredibly dense minefield. Certain sites try to trick me into adding one each time I log in and I have to be careful to dismiss the 1Password prompt, then dismiss the chrome prompt, then dismiss the OS-level prompt (all back-to-back). It's so incredibly user-hostile.
I didn't like the passkeys that were handled by Google and only worked on my phone. But now that most of them support bitwarden they are really convenient.
My thinking is that Passkey is an extremely good and, in theory, extremely easy solution to security, authorization, and login issues. The problem is that Google, Apple, and Microsoft have done a just horrendous job, and made it suck as much as possible.
They didn't want to cooperate, and they wanted to make passkeys transferable within you cloud account, while not cooperating with anyone or anything else. The result was that you have no predictable and stable pattern/protocol/interface, or even general description, for how, for instance, a website connects to the passkey or even a hardware key, if you wanted it.
We basically have all the browsers, the operating systems, and the password managers, all fighting over who gets to store and present the passkey. And everybody assumes that they are the only one that exists and actively tries to fight the others is they can.
The basic technology is really good and could work well, but the large asshole tech firms focused on self-interest and walled gardens and made it insufferable.
Eh. Not worth complaining about.
Passkeys work nicely, and I'll use them, in cases where I want decent security, but I don't consider them the "Philosopher's Stone" of regular end-user security. I think they are still a bit too "fiddly" for your average Joe[line].
To guard against lockout, you need to be able to log in from multiple devices. But you don’t need to copy passkeys around to do that! Instead, generate a new one for each device. This is similar to setting up ssh by copying public keys, not private keys.
(Or since syncing passkeys usually works within ecosystems, you might just need a passkey per OS.)
I try to boycott passkeys due to built-in attestation feature in the standard. Not active now, but given how Google+Apple already use the passkey feature to lock you into their ecosystems, it is just a matter of time until their service will require that the passkey is attested from a non-rooted Google or Apple device. I think this will especially be true for Google to prevent AI scraping bots. Turning this on does not require anything, once passkeys are widely used, Apple, Google and Co. simply can flip a switch.
It's the stupidity of Service Providers to adopt passkeys in the first place.
As a service provider myself, I've evaluated and said "Nah" to passkeys - because it's simply increased Customer Service contacts I have to invest in, whenever a user changes or loses devices, or any of the hundreds of ways Passkeys are not portable.
And guess what, the Tech companies pushing this have zero liability for user login support or security breaches. It's always me. There is no need for me to work hard and spend CS contacts, to wall off my users to the OS or Browser vendor.
I'll simply do passwordless Email or SMS 2FA / Magic Links and own my users without the overhead of Customer contacts, thank you.
I had to setup a Passkey recently and wanted to store it in 1Password and the experience was quite absurd.
I don't know who designed this or who thinks these are acceptable affordances, but it seem to be part of the same disingenuous push that's behind passkeys in general.
Passkeys are a great way for attackers to have a secondary login into your account (e.g. Outlook, Gmail, etc.)