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What Sun got wrong

321 pointsby 4h agobcantrill.dtrace.org
173 comments
3h agoHN ↗

As someone who was buying hardware in the late 1990s, it is hard to overstate the difference in buying experience between Sun or Digital (DEC) and someone like Dell. The former forced you into a live sales meeting, endless quote revisions, it was a nightmare. I remember calculating the server rails and power cords for a new Alpha server were going to cost more than a shipped/delivered Dell server that I could get the next day.

3h agoHN ↗

For us dell has become that. Rep changes all the time, what appears to be random pricing and long unclear delivery dates. Instead I can for example go to Thomas Kren and configure my serves online for a fraction of the cost. They have what they list in stock, delivered a few weeks later. Everything is clear and hasle free.

At this point I have the feeling dell just charges you what they think they can get out of you. You push back and the price drops, I don't want to negotiate.

3h agoHN ↗

That’s exactly what enterprise sales is. Call for pricing, tell the absolute upper limit you can spend, and pay.

2h agoHN ↗

A nicer way to frame it is: “value based pricing”.

1h agoHN ↗

hire a salesperson to give them fake sales numbers and low ball them so you pay less?

3h agoHN ↗

I think this is a case of AI ruining the hardware market. We used to almost exclusively use Dell, but now we've been forced to look elsewhere and go through validating new vendors. The lead-times are ridiculous, and these guys now only pay attention to the really big guys. Not sure I can blame them though, you've gotta do what's best for your business.

3h agoHN ↗

Dell was very much moving this way before modern AI explosion. The inconsistency on pricing alone depending on what rep was helping you also became a problem. I could often times call in direct and order via business line cheaper than dealing with my account rep. No reason to jump through so many hoops.

I prefer the "This is the price" model and just make it consistent. I can't wait until AI helps us remove multiple layers of middle men across Sales in general.

Just let me buy it and move on.

3h agoHN ↗

I can't wait until AI helps us remove multiple layers of middle men across Sales in general.

Based on how things are moving, I think it's more likely that AI will _replace_ the layers of middle men (with layers of "middle AI"), then that those layers will be _removed_.

2h agoHN ↗

Of course, the process (of squeezing the customer) is the point. The implementation of that process, with either human account reps or sales bots, is irrelevant.

1h agoHN ↗

Not to the account reps who's pay put food on their table, vs the bots who don't have children to feed.

2h agoHN ↗

I can't wait until AI helps us remove multiple layers of middle men across Sales in general.

Monkey's paw - now you have to deal with a layer of bots.

1h agoHN ↗

that's great as an attitude, the problem with it is that money is made up and so are prices. Business have an inventory and expenses, and hopefully they can sell enough product before their debtors come calling. There's no right price for something. Underpriced, Overpriced, the only qualifier is: is the company still in business? Sony could give Playstation 6's away for free, so long as people bought games for it, but culturally, that would look desperate, so that will have to charge money for it, when they announce it. The only thing something is worth, is what someone else is willing to pay for it.

1h agoHN ↗

Periodic component shortages have been a fact of life in the server business forever. Like a key supplier's factory burns down or something.

The key thing is being transparent with customers on price, availability, and delivery schedules. In the short term server vendors can use tricks and personal relationships to extract higher profit margins but eventually the senior executives at major customers figure out what's happening and start looking for other options.

1h agoHN ↗

The lead-times are ridiculous, and these guys now only pay attention to the really big guys. Not sure I can blame them though, you've gotta do what's best for your business.

I don't blame them in the sense that I wish for them to be imprisoned or anything. But I wouldn't do business with them, either. I want business partners whom I can count on, not ones who will stop returning my calls as soon as a more lucrative opportunity arises.

1h agoHN ↗

At this point I have the feeling dell just charges you what they think they can get out of you. You push back and the price drops, I don't want to negotiate.

This is precisely the role of the sales person for something like a service, but for a physical product it is pretty egregious. There is no greater sin than leaving money on the table. There's an old story about someone offering a quote that was apparently pretty low based on reaction, so they quickly add "that was for my assistant" to give way for pushing the number higher.

1h agoHN ↗

so they quickly add "that was for my assistant" to give way for pushing the number higher

I don’t understand what this means? I understand that they bumped the price. But I du not understand what is meant by it being for the assistant? Care to explain?

1h agoHN ↗

Not OP but the way I read it...

Electrician: "Okay, so my services start at $100/hr"

<nobody bats an eye>

Electrician: "... for when my assistant can handle things."

Replace Electrician by whatever skilled professional you prefer.

42m agoHN ↗

Pretty much, except the assistant is never going to handle things and the updated fees go up to include you and the assistant. If you only ever send out your assistant, you never make money

51m agoHN ↗

I like this version: The optician quotes the price of new glasses by saying "$100", waits to see if the customer flinches, "... for the lenses", waits again, "... each.".

1h agoHN ↗

The iron law is that vendors want to become like the old Sun. The only reason they don't is if they are trying to compete their way up the hill. Take away the old Sun and SGI and IBM and now Dell is Sun.

30m agoHN ↗

Difference is Sun was providing a "full stack" proprietary product including CPUs running a proprietary ISA, Unix OS, compiler, desktop environment and productivity apps. All that Dell does is assembling standard, commoditized parts and putting a free OS on it. Dell's business is incredibly easy to replicate, while Sun's business is extremely hard to replicate. Of course, Sun's competitive advantage turned into a curse when the components of that vertical integration become uncompetitive both features and price wise vs. the GNU/Linux-on-Intel stack. But regardless, Dell could never replicate the vertical integration Sun had.

55m agoHN ↗

At this point I have the feeling dell just charges you what they think they can get out of you

This is how license compliance shakedowns work. Make sure your DRM is more flexible than theicensing terms, find an overage and see what you can get the customer to agree to.

I have seen senior Oracle sales reps deliberately misreading their license doc to inflate what is owed.

34m agoHN ↗

DELL was an innovator in this "incomparable pricing" model for normal consumers.

You'd price out a machine and then go look at comparable machines (difficult) from other vendors, then the next day your machine wouldn't be "the" configuration anymore. Instead there'd be half the ram and double the harddrive space for an extra $50, and if you swapped back to what it had been yesterday it'd cost you an extra $200.

IIRC they won business awards for this.

Where's Cartman when you need a vigorous "SHENANNIGANS!!!!"?

3h agoHN ↗

And that is the "thing". Every failed mini company had the same exact issue, seems customers had to beg and/or go through hell to purchase equipment. Never mind that the hardware was more expensive than what you cold buy from companies like Dell.

IBM is not much better than what I hear, but somehow they keep surviving. Probably because of their mainframe business.

1h agoHN ↗

Their old services arm was Kyndryl which they spun out as its own thing

1h agoHN ↗

IBM is not much better than what I hear, but somehow they keep surviving. Probably because of their mainframe business.

Imagine every bank you know going through tech modernization and maybe 70% of those are now using Red Hat OpenShift.

They own Red Hat (OpenShift kubernetes, Red Hat Enterprise Linux, Ansible Automation Platform) AND HashiCorp (Terraform, Nomad, Consul, Packer, Vault, etc.) now, on top of their previous mainframe, services gigs, global financing arm, and calling everything they sell "watson".

29m agoHN ↗

I seem to remember IBM had a way to buy their stuff online, but not anymore apparently. I'm sure this was back in the System x days.

3h agoHN ↗

Sun commercial sales reps, at least in Europe, were astoundingly slimy.

I had a colleague where almost his whole job consisted of beating them in sheer sliminess, and at this he was good. I don't think we ever paid 30% of the prices they'd start at, but the process of achieving this was disgusting, and there was still the sense everyone was being screwed.

So when we could move to Dell we did.

3h agoHN ↗

I'm sure I have a memory of someone at Sun UK telling me about how they managed to run up a £30K bar bill at an event....

3h agoHN ↗

Yeah that fits. I was in London (though not the City) and it was definitely that sort of scene.

Thinking about it, we moved to Dell as part of the run up to IPO, and I suspect had we not done so Sun would have been much harder to deal with afterwards.

What I recall from that time is Sun were very happy they'd sold a huge pile of servers to be the core of Interlink, and a whole load of people went off to work on that.

2h agoHN ↗

Yeah, and it wasn't just the "call for pricing" game, it was having to deal with monthly "touching base" calls which were mostly an opportunity to push corporate hospitality and other not-quite-inducements.

Whereas Dell just gave us a flat 30% discount on list pricing, and were clear in advance about what level of annual spend would trigger an increase to 35%. We'd order online and our sales rep would phone a few hours later to confirm. Other than that, they'd initiate contact maybe once a year when Dell refreshed their server or storage product lines and would offer to either send some bumpf or arrange for some demo kit.

Dealing with them was so much less hassle all round, you never got covered in slime, and you never felt like they were on the verge of offering you bribes.

2h agoHN ↗

Yeah, and then Dell more-or-less turned into that. Companies get big, customers and sales get more complicated, process gets more calcified.

SUNW would probably still be around if the whole x86 commodity pizza box revolution hadn't happened OR if they had pivoted away from SPARC earlier and went heavily into x86. Example: buying from IBM doesn't sound too different from buying from Sun, but they're still around because mainframes will be around until the Earth implodes (probably).

(I think that their channel/partner programs along with their professional services org are big reasons why Dell is still a key player in the datacenter space. You can buy Dell direct, and the sales process is still "good" as far as enterprise sales goes, but bigger players usually get their Dell kit through distributors/vendors with Dell professional services handling architecture, build-out, enablement, etc. I'm not sure how much energy SUNW invested in this, as they were before my time, but this combo is a major revenue driver for them.)

49m agoHN ↗

Also thanks to virtualization being originally invented in mainframes, and the OS design done by IBM (and Unisys as well), they get to run the old workloads on modern hardware, and also support various UNIX flavours.

You can even run most cool Python, Go, Java, Rust, PHP among others, on systems like z/OS.

38m agoHN ↗

We have a couple mainframes at work, had an incident last year when someone forgot to apply a new license to one. p1, no payments happening.

I was kinda stunned; there’s a level of balls involved in selling an x millions machine and having it fail closed that I’m sort of impressed by but also utterly appalled they’d treat their big customers like that..

I mean surely to fuck it could have been an automated reminder email to the mothership and not just: sorry folks no banking for you today.

2h agoHN ↗

Yeah it was so much more accessible to play around with configs and pricing and then all you needed was a credit card.

Even now I think enterprise companies should be more open about what's possible and what the price and delivery date would be without having to talk/chat/email anybody. Even for something like a Juniper $100k+ device it would be kind of cool to configure it.

2h agoHN ↗

I’ve had that experience with dell consistently over the last 6+ years. While with other vendors I can do everything over email from start to finish, Dell insists on meetings, follow-ups on topics that I said I am not interested in talking about, services that I do not need, meetings with teams I am not interested in meeting, reps that straight up skip meetings, so I have to console a junior rep that got stuck in a meeting that is above their pay grade. Different reps same slimy bs.

43m agoHN ↗

I needed to add a bunch of capacity running Sun/Solaris back in the late-90s. Same thing: pointless meetings with sales reps without clarity in pricing. Finally, I found the gear we were looking for on eBay, bought it, drove over and picked it up in my Ford Explorer, and had it up-and-running in one day. To my surprise, people in my company were PO'ed. But I had air cover because the CEO found out and loved it.

27m agoHN ↗

Sun or Digital (DEC) and someone like Dell.

In a time frame like 1999 to 2002, much more broadly than that, just the increasing gap in cost vs what you would get between buying any hardware+OS package from a legacy Unix-like vendor (Sun, DEC, SGI) and doing your own thing on a FreeBSD, OpenBSD or Linux on x86 hardware.

Dell was obviously a top choice, but by 2000 or so, Linux or FreeBSD had become good enough that you could do exactly the same thing for a fraction of the cost and run it on x86 hardware you had purchased from either Dell or one of the top 5 or 6 Dell-competitors.

As compared to, as you say, sitting through sales meetings, price quotes, revisions, a long slow and arduous process to arrive at a figure where you come to a conclusion "yeah you can spend $60,000 on these Sun servers or we can buy $20,000 of x86 servers and get creative with our own software stack to do the same thing in house".

At a certain point 1U and 2U server hardware got fast enough on boring standard x86 single or dual socket motherboards from Taiwan, in the era of like the 1.2 GHz Pentium 3 with 512KB cache, that the performance was pretty damn good and the machine cost a fraction of what the equivalent Sun or SGI rackmount machine would cost. This is in the era before a multi core x86 CPU existed. And you could be sure that its BIOS and motherboard were already OK for use with a current Linux kernel, we're talking about motherboards from Supermicro, Tyan, intel whitebox reference server boards, etc.

3h agoHN ↗

when I was a student in the waning days of Sun, the SPARC/Solaris machines were impenetrable Big Iron guarded closely by the greybeards -- not to be touched by the likes of mere undergrads. Never really did get beyond noodling around with cast off gear from eBay, though I did get to enjoy a bit of it via the Sun DNA in SmartOS years later.

3h agoHN ↗

Our Sun rep served us well at an academic library. I had no problems provisioning a server with a nice storage array. When things fell apart at Sun our sales engineer from Sun wound up working for us.

2h agoHN ↗

I did get to sit in front of the consoles that served the whole school (via telnet) and even hard rebooted them a few times and I wasn't even in a techy major. Just had good relations with the head of school IT. That much exposure was enough to crave a similar computing experience and that's when I installed Linux at home right after college.

3h agoHN ↗

Solaris lack of a package manager and crappy patches where patches replaced things wholesale, caused us a lot of overtime, but hey, got me a bigger house! Thanks Sun! Oh btw their hardware was way ahead of their shit software, which wasn’t as bad as shittier IBM or Digital or HP

3h agoHN ↗

I still feel like we're catching up to SMF.

But yeah, the lack of package manager hurt a lot, and there were competing third-party package managers which had totally different pro's/con's and packages and were incompatible with each other... what a mess.

Compared to apt/yum it was kinda comical... but the first party software really was excellent otherwise.

3h agoHN ↗

Yes. The software really wasn't all that great. I played a lot with Sun gear and had SGI stuff as well, the polish of the SGI machines vs the 1980's vibe that the Sun gear gave off was on a completely different level. Sun was quality hardware but the software was really a time capsule of what Unix workstations had looked like in the past.

3h agoHN ↗

Not to mention the horrible installer. At that time, Debian and Red Hat installs were super-easy compared to Solaris. And Sun controlled their own hardware stack too!

3h agoHN ↗

Having read a lot of these things from ex-Sun employees, I dearly want to read one with the topic my department is the one that fucked up Sun. I don't think I have seen a topic like that yet.

3h agoHN ↗

I actually haven't read a ton of these, so would love to be pointed to what you have found. But yes, everyone will be biased, and I am too. I think that the organization that I was in fucked up plenty (when I joined the company in 1996, SunSoft was led by truly one of the most incompetent executives I have ever encountered, a bumbling oaf that Sun kept putting in charge of different business units, letting him asphyxiate them one by one), but the fact that everyone also sees something else wrong probably tells you a few things: everyone at Sun earnestly wanted the company to succeed; Sun did a bunch of stuff right; Sun did a bunch of other stuff wrong.

Ultimately, the leadership of the company needs to bear the responsibility for the outcome -- and I think it's pretty telling that Sun's executive leadership basically went on to do more or less nothing after Sun. I loved Sun -- but it was a breeding ground for engineers, not executive leadership.

2h agoHN ↗

I'm reluctant to call anyone out. I liked Sun a lot, as well as the people I've encountered who worked there. There was a thread between a couple of ex-Sun guys here on hn years ago - I can't find it right now - which made me feel there was a humorous and very human pattern in Sun postmortem comments: "man, that other team really killed Sun, we were doomed after that thing they did." I was pretty curious what the people on that other team (the SPARC microprocessor designers, in the case of that comment thread) might have said in their own defense, where they might have spread some of the blame, and so on.

(perhaps it doesn't do your rather full blog post justice to compare it to something considerably less complete like a comment thread)

Ultimately, the leadership of the company needs to bear the responsibility for the outcome

I emphatically agree. Maybe it goes without saying but with Sun, multiple generations of leadership, I think.

3h agoHN ↗

I seriously don't know what Sun could have done to survive - once Linux was stable, running Linux on commodity hardware was just a better solution than anything Sun could offer.

3h agoHN ↗

They should have seen commodity hardware coming and built cheaper hardware themselves. They could have. Other companies were making clone Spark machines for much less so it would have been possible.

1h agoHN ↗

sure, they shoulda woulda coulda, but isn't that the innovator's dilemma?

1h agoHN ↗

Yes. There were lots of other things they could have done.

3h agoHN ↗

Early Linux distros were very rough. Remember messing around with modelines in X11 configs?

Sun could've been the "Apple" of x86 Unix: it just works.

2h agoHN ↗

I'm willing to bet they couldn't have done that because of the mind-boggling array of 1990s UNIX standards Solaris seemed to support. By the mid 1990s it was clear that the (platform-independent) GNU command line tools were generally superior to what was on Solaris, but presumably they had to keep all the old fossils around to satisfy their long-standing supply / support contracts with industry, defence, and government.

That was my guess back then, and it's my guess now. Someone please correct me if I'm wrong and you know for certain why.

2h agoHN ↗

I'm not saying it would've been easy. They could've installed the GNU tools in a different path and left it up to the user to change their preference. They did something similar with putting the BSD tools in "/usr/ucb" (I may have that path wrong.)

2h agoHN ↗

I've never spent much time with Sun equipment, but the hardware and OS had features I haven't seen on commodity hardware with Linux. IIRC, Solaris could deal with an unrecoverable ECC error by killing the process that had the bad memory. And I think they had hot swap memory on some systems.

ZFS was pretty unrivaled for long term storage for a long time. Solaris zones were containers before they were cool. Dtrace is pretty neat. Etc.

Maybe they could have survived with their OpenSolaris push driving low end adoption and high end customers buying their hardware. Pretty sure they would have had to migrate to x86, but they were dabling in that.

Maybe make some low end commodity x86 servers. Sell enterprise a fully engineered big ass database server and a bunch of commodity web servers. Doesn't have to be exceptionally priced, just good enough to let customers have single vendor server purchasing instead of getting the big stuff from sun and the little stuff from dell or hp.

More systems consulting? Sun had great engineers, but you don't see too many war stories about them fixing stuff for customers (maybe they keep quiet though).

1h agoHN ↗

Exactly, I used desktop Sun machines and administered many very large Sun machines from 1997 through to 2010.

I saw the end coming for Sun when I had a dx2/66 at home running Linux in the late 90s. It was brilliant.

1h agoHN ↗

Sun clearly suffered some from being a bit too early to what would become cloud computing —- didn’t help that their tagline was “the network is the computer”, which IMO was a bit too obtuse, because I didn’t really understand what it meant (sounded like a violation of the 7-layer OSI model lol) until I saw actual cloud computing come about.

But as some sibling comments indicate they already had a lot of the software infra for distributed computing the way it eventually came to be done today, with SOA/microservices, service discovery, or serverless lambdas etc. via frameworks like EJB or JXTA. They were admittedly pretty cumbersome, like the contemporary equivalents COM/DCOM, and made the fundamental mistake of trying to abstract away the fallacies of distributed computing, but also solved most of the common problems involved.

Potentially they could have pivoted to monetizing that software infra even if it got deployed on arbitrary hardware, which may have tided them over until they could spin up their own cloud service, even if it was a fast follow to AWS. However Sun seemed committed to making their expensive servers their primary business model and relegated the software to “loss leader” complements.

If they had just looked at how services were being developed on Linux + commodity servers, they’d have seen they already had offerings in that space that could be monetized.

32m agoHN ↗

With the benefit of perfect hindsight, which is a bit silly?

Open source Solaris as early as possible.

Really compete with MIPS, ARM, Motorola, etc. in the embedded space. Don't even try to make it a huge financial win, just get the SPARC architecture and dev tools out there with good Linux support.

Consistently support Solaris x86 and frequently release new generations of Intel and AMD workstation-class hardware.

Partner with TSMC for SPARC production a lot earlier.

Since we're just having fun here: acquire Nvidia in 1999, at which time it was pretty obvious workstation graphics was going to be commodified, and Sun could have bought them with their pocket change.

3h agoHN ↗

That doesn't exist. No department is every completely at fault. No department has enough budget to sink a company alone. It is always a lot of departments that don't turn in expected results - often for reasons not in their control.

The fault is always upper management not doing their job. Even if one department really would be that bad (which again they are not), upper management allowed them to be that bad.

3h agoHN ↗

The Sun model of beefy server, ultra-thin client worked incredibly well and presaged the widespread adoption of virtualisation that eventually led to cloud computing and containerised software. Unfortunately that model made it very easy to undercut their prices using commodity hardware; I managed a Solaris/Sun Ray network c.2004 and it was cheaper to switch to Linux/Intel and buy spare hardware to keep in a cupboard “just in case” than to keep the Sun network going through its support contract.

3h agoHN ↗

it is often cheaper to buy a spare of something and throw it in a cupboard rather than have a support contract.

I have a bunch of Aruba switches and this is what we do, because it's a lot cheaper.

3h agoHN ↗

If you are only buying a single spare that is the case. Support contracts make sense when you would want several dozen spares.

3h agoHN ↗

if a support contract is 70% of the cost of something, then for every 2 of something a spare is cheaper.

For Aruba I think it was 1:1; a support contract was the same price as the device itself over 2 years or something.

Support contracts never cover a "site" they always cover individual devices, so your cost scales with the amount you have... so I'm not sure I follow what you're saying..

Unless you mean to imply that you're replacing units more than once every 2 years, in which case of course you're right... but then I might consider going with another vendor entirely because that is a pretty terrible reliability record.

3h agoHN ↗

There are lots of different support contracts. Some of them really do cover the entire site. You seem to not realize the scale of a large data center. If every device lasts 5 years you are replacing 10 per day is not unheard of.

1h agoHN ↗

Support contracts never cover a "site" they always cover individual devices

Wrong. I've signed many support contracts that were negotiated basically to "one flat fee for everything we sell that you use, including future purchases[1]" for some period of time. Some people think that they 'optimize' contracts by pushing for "I just want a service contract only on the SKUs I have". That's not always a real optimization.

[1] Often, this includes a tacit "including things you are using that you didn't tell us about".

43m agoHN ↗

Interesting, I've literally never seen that (though obviously not doubting your experience) and I have (at one point) been in charge of 1% of web traffic..

I'm wondering if this is something uniquely american, because we don't seem to have much negotiating power in the UK/SE.

31m agoHN ↗

I'm guessing it is the size of your company or datacenter. You have to be throwing around millions of dollars to get the opened ended contracts.

3h agoHN ↗

Is this how the whole LLM thing will go down once providers raise prices?

3h agoHN ↗

Maybe - ask me in 20 years...

Nobody knows how the future will be. There are lots of options. There are self hostable open models today - they are not as good, but some report they are good enough. Right now I don't have the hardware to try them (I could - if I'm willing to accept a small number of tokens per minute - useful means more tokens per second as I can get in an hour). However I expect in a few years I'll be able buy consumer hardware with good enough GPUs (or perhaps an AI chip???). Will anyone other than a few hobbyists buy them? time will tell.

2h agoHN ↗

I think prices will go down not up eventually and everybody will have access to it in abundance. That might make most current AI companies go down of course.

55m agoHN ↗

And space launches. The Big Names will lose a ton of money and disappear as the tech commoditises.

The moat is Being Able To Do Things No One Else Can and as both hardware and software commoditise that moat disappears.

Open LLMs are already only a few months behind the frontier models and as soon as someone works out that accessible and cheap domain-specific custom training has the potential to be a gamechanger the Big Names will die.

Math puzzles only get you so far.

LLMs are in their Big Compute phase, and it's only a matter of time before that ends - because the intelligence of the frontier models isn't increasing fast enough and providing big enough benefits to make the models more valuable than cheaper, smaller competition.

3h agoHN ↗

I worked at Sun labs and used a Sun Ray daily for a whole summer. It worked...OK. Definitely not "Incredibly well". We had a network of a few hundred Sun Rays and two E10Ks backing it. More than a million for the servers and $1000k a piece for the Sun Rays was not cheap. Basically any $1000 laptop was more powerful, without the need for a crazy powerful Sun server. The experience of taking out my ID card, walking down the hall to another cubicle and popping it in and getting my session was magical. But I did that less than once a week, so I don't think it was overall worth it. The Sun Rays also had a pretty crappy LCD, about 1-2 years behind the SoTA.

It was a cool idea. It will keep coming back again and again. But at Sun's price points around the early 2000s, it was a loser, and I actually agree with the market in this instance. Sun Ray was a flop.

3h agoHN ↗

"It will keep coming back again and again."

It lived on in the world of Windows Terminal Services and things like Citrix - maybe still does in some places.

3h agoHN ↗

It lives on in the world of LLMs in a way.

1h agoHN ↗

Citrix is still everywhere you need a client that can do things a web browser can’t—like run ancient VB4 software or talk to device hardware—deployed at scale.

Citrix was bought out by PE for $16.5B a few years ago, under the (sadly correct) assumption they hadn’t been charging their customers enough money for this essential tech.

3h agoHN ↗

Remember, "The Network is the Computer".

Which is why it is kind of ironic having folks discussing microservices as something groundbreaking.

2h agoHN ↗

Counterpoint: it actually sucked. Entire universities lost a day's work when their editors were all fatally stuck in an rpc.lockd bug.

3h agoHN ↗

Love that t-shirt. Does it have the Meta logo on the back of it? /s

3h agoHN ↗

I interned for Sun and then worked as an MTS in Sun Labs for a couple of years. I miss Sun; I think they were very much an engineer's company that was spoiled by two things: big success in the early workstation market, and the dumb luck of the dot com boom. Sun hardware was solid (even though they fell behind the curve because of mismanagement of a couple of CPU lines), and its kernel (Solaris) was one of the well-engineered kernels ever. While any business makes some bad business decisions from time to time, one thing that was fatal was a crippling enterprise focus that failed to understand the huge growth opportunity that OSS and Linux represented. It was growth in a direction they not only didn't understand, but refused to understand, study, or adapt to.

Sun's heyday was in the boom. The fish were jumping in the boat. So naturally they were building bigger and bigger boats.

There was always the one-off ideas that might have gone here or there, but that core server cow just seemed like an endless source of cash. Thus they neglected the workstation market and ironically, the market for anything bigger than one single server rack. They didn't understand horizontal scaling, and the rise of cheap-but-replaceable consumer hardware like how Google did things was alien to them. They poo-poo'ed Linux, they killed and then unkilled Solaris x86, and a number of other things.

I do miss Sun though. As far as engineering goes, they were a very serious company full of serious engineers. Basically the polar opposite of 10X tech bros and startup culture.

3h agoHN ↗

Oof, the killing and subsequent unkilling of Solaris x86 in 2002 brings back very bad memories -- Sun management at its worst. It also highlighted the relative power of Sun's engineering in that everyone in Solaris knew it was the wrong decision, and we more or less disobeyed orders: during that period (January 2002 to August 2002, when it was reversed), we didn't change our treatment of x86. (And in particular, breaking x86 was grounds for a putback to be backed out.)

When Solaris x86 was unkilled (and then became increasingly important as x86 eclipsed SPARC), there was damage done that I don't think we ever fully repaired.

3h agoHN ↗

I worked at sun (sunsoft) right out of school near the peak. It was great. I was very excited to have all of the sources for sunos easily available to read.

Later, in grad school I went to work at a startup… google. For me it recaptured everything I liked about Sun. And had the same CEO.

3h agoHN ↗

It indeed was a fantastic place, doors nailed to the walls, trying out the newly fledged Mapreduce and Charlie's. Good times. Good times.

2h agoHN ↗

Great perspective to share, thanks.

They didn't understand horizontal scaling

What of Jini, JavaSpaces / Linda, JXTA, "grid computing"?

Were they too early? Dismissed as (Bill Joy's) hobby projects?

At the time, I was very enthusiastic. Especiall grid computing. So much so that when cloud computing arrived, I couldn't recognize the sea change. Square peg, round hole.

We even POC'd some Jini support. Demo'd for hardware manufacturers, customers, our dealer channel. Customers loved the idea.

But like UPnP, Jini failed to get traction.

As for JXTA (peer-to-peer), although I didn't gave any skin in that gane, I really expected it to vecome the norm. eg My brother (for his ISP) POC'd video delivery in anticipation. But that got mooted pretty quick.

Arguably, AWS Lambda (et al) was is "dumb" grid (run anywhere in asandbox) and the OpenClaw agentic (madness) is the "evil" incarnation. (I'm aware of efforts like Emerald AI (et al) to make a "smart" grid.)

1h agoHN ↗

RE: JXTA, right around the turn of the century, it felt like there was an opportunity for a globe-spanning peer-to-peer application layer, based on content-addressable storage.

DHTs—Chord paper was 2001—started popping up. The big software vendors looked at the architectural (if not legal) success of Napster & the other P2P networks and were invested in finding legitimate applications. Open standards were seeing real adoption left and right.

But it didn’t happen. Maybe simultaneously too late in the Internet’s evolution and too early.

Too late because the big kids were involved. Especially Microsoft, who would never allow any standard they couldn’t EEE to emerge. Too early because the players like Google who later could muscle through core infrastructure standards weren’t there yet.

And now it’s likely too late, with mobile embedding a client-server model with the weight of 10B devices.

3h agoHN ↗

Solaris was worse than Linux, and SPARC was worse than Intel. A lot worse.

Even ZFS was way better integrated with the Linux kernel even while Solaris was supposedly maintained.

3h agoHN ↗

Eh, depends when. In 2005, sure. Not so much in the 1990s

3h agoHN ↗

Yep. Solaris was the Unix for the 90's. I worked at a couple of early ISPs and users demanded Sun Solaris shell servers. At a couple of startups, we built everything on Solaris because Linux wasn't accepted in the enterprise yet.

By the early 2000's, 1) Linux was solid, why bother with Solaris? 2) ebay and other channels were flooded with used Sun hardware from failed dot-com companies anyway. No need to buy new.

3h agoHN ↗

I was asked to benchmark some Solaris/SPARC vs Linux/Intel hardware in around 1997, and the price-performance of the Linux gear was easily 3+ times better. There wasn't really any comparison, especially when you consider how you could buy white box PCs from a local shop, grab a Red Hat ISO for nothing, and have an installed Linux server in 24 hours, compared to weeks to get something more expensive and worse for the Sun option. Even if Sun had been more reliable, it wouldn't have mattered because you could buy 3x the PCs and keep two in a cupboard, or more likely just replace everything with more numerous and better performing Linux PCs which was what we did.

59m agoHN ↗

Assuming that the PC was actually supported.

I had to survive with 800x600 on a 1024x768 monitor for quite some time.

3h agoHN ↗

Not in 2000, at my employer back then, our Linux server was only good as MP3 storage exposed via Samba/NFS.

All development and production deployments was being done across Solaris, Aix and HP-UX in regards to UNIX flavours.

3h agoHN ↗

I had a similar experience. I forget the exact timing, but it was probably around 2002 - 2003 that Linux felt "good enough." I was at a startup that finally considered putting its "enterprise" stack on Linux.

2h agoHN ↗

Later in 2003, when I joined CERN, there were still Sun workstations being used, and I was an earlier user of Scientific Linux in 2004.

Afterwards Nokia Networks were still deploying into HP-UX, and the first big Linux project started around late 2005, to Red-Hat.

2h agoHN ↗

At my employer in 1999 we were maintaining home-grown binary modification to the Solaris kernel so that TCP segment send and receive were not O(N^2) where N was the number of addresses on the interface :-/ It was, as far as I could tell, an operating system that nobody had ever tried to use before. For anything where we could avoid Sun we used FreeBSD. One of the nice things about the free Unixes of that time was that process and thread creation or destruction were orders of magnitude faster than on Sun. To me, Sun was obviously in a lower category than Linux/FreeBSD/NetBSD.

2h agoHN ↗

The linux kernel didn't even gain SMP until 1996. Solaris was running circles around it both before and after that point. Solaris was vastly more mature and stable.

Of course, after that, Solaris just kept running in very expensive circles while linux went on to make steady progress.

1h agoHN ↗

it was called "Slow arse". This was because it was rather reluctant in handing out resources (memory fe). Having fought it, I remember the system APIs being really well defined and picky (which was good). At one point, the C compiler had some identity issues "am I 32 bit, or 64 bit?"

3h agoHN ↗

all of these homage shirts are amazing

You can't just say that without sharing those too!

3h agoHN ↗

Brian, I know you lurk and post here but i'd love to see those designs make their way to the store so the general public can purchase them.

2h agoHN ↗

Heh, yeah, we're hearing that a lot. We'll find a way of getting these out to people, but we're still debating the best way to do that (running an online store isn't zero work -- but it's also not an unsolved problem!). Stay tuned!

2h agoHN ↗

Awesome. I'm not in a position at my company to move the needle much in terms of buying, but I would love to support you guys any way I can.

3h agoHN ↗

How timely, I was just thinking about Sun after doing some office rearranging last week and running into a bunch of sun branded ethernet cables.

3h agoHN ↗

Making workstations even in the dominant market position that Sun had, was a cottage industry compared to technology today, and it was managed that way. I wouldn't blame management for Sun being irrelevant now.

What everybody except Steve Jobs got wrong was not taking user interface seriously enough. Not even Xerox. I've used aa Xerox Alto, a Sun workstation, an LMI CADR, and a Symbolics 3600, and none of them were as carefully crafted as a Macintosh with a tiny memory and a floppy disk. Next inherited this ethic.

Jobs valued the person using the machine more than anything else about the machine.

3h agoHN ↗

My personal favourite UI was HyperNeWS built on Sun's NeWS.

Edit: Writing PostScript and having no discernible security probably didn't make NeWS a great fit for the world of the Internet - but it was a lot of fun.

2h agoHN ↗

What everybody except Steve Jobs got wrong was not taking user interface seriously enough.

But Linux took over the world and it had a crappy UI. I was there, back when Xorg didn't even exist, running X and messing with modelines on Linux. All the window manager sucked big times.

Sun, just like SGI, got attacked by cheap beige PCs running either Windows or Linux.

I don't think their UI had much to do with their downfall and, arguably, SGI's UIs were better than the competition and they still disappeared too.

Also weren't most machines sold by Sun servers anyway? Their famous "We the dot in .com" tagline.

2h agoHN ↗

Linux was free, and people will put up with a lot of shit for that.

2h agoHN ↗

Exactly. Free vs. $8k (in 1990 dollars) for a NeXT computer was a pretty easy choice for most people.

1h agoHN ↗

to be fair, nobody in 1990 decided between NeXT and Linux, because (A) Linux didn’t exist yet and (B) they were / would have been completely different markets and totally different capabilities.

1h agoHN ↗

True. I think linux maybe had just been released but there was nothing like a "distro" that was easy to install.

Minix existed at the time too, I know because I ran it on an 8088 PC.

But within a few years, linux started gaining mindshare and was starting to replace proprietary unix especially on individual PCs.

1h agoHN ↗

You're off by a year or two at best. Linus announced his kernel project on the Minix usenet group in Aug 1991.

It wasn't until mid 1992 that distros started to exist, and I'd say it took a bit of time for those to be complete enough to be usable for someone with a goal other than smoke-testing the kernel on their PC.

I can say for certain that I, a complete newbie, was able to boot SLS Linux floppies in early 1993, and within a couple months I was installing Slackware to HDD.

21m agoHN ↗

Yeah, 1993 is when things really took off. First SLS, then Slackware, and using Slackware as the build environment: Debian.

You also had SuSE, which really started as German-localized Slackware.

47m agoHN ↗

"Free", until mid 90s I guess most people bought Linux distros on CDs, later DVD (no downloads). For me the big, big plus on Linux (vs. Dos / Windows), had been all the free compilers.

52m agoHN ↗

I also recall that Linux on a PC often beat the performance of Unix equipment I could access in contemporary times. There was a lore around those machines, but my actual experience doing basic FOSS-adjacent dev work (bash, make, gcc, autoconf) was that the Linux PC was faster as well as inexpensive.

The exceptions were mostly hardware graphics accelerators in some labs, when my Linux PC had to do it in software. And I got myself a surplus DEC Multia (alpha) that was really fast with Linux for natively compiled code, beating my contemporary 486DX3-100. But, the PC was still faster for web browsing, because running Netscape on alpha meant doing x86 emulation!

Likewise, my ~90 MHz Pentium MMX laptop with Linux was faster at regular dev work on my work-supplied Sun Ultra workstation in the late 90s. (Edit: Hmm, I am not sure about this laptop anymore, it might have been 166 MHz??)

Due to my positive experiences, I was an aggressive early adopter (and frequent beta tester) of nearly every Linux ecosystem frontier for decades. E.g. 2D accelerators, 3D accelerators, SMP, large file support, gigabit ethernet, wireless ethernet, power management, virtualization, 64 bit architectures, SCSI/SATA/Firewire/e-SATA/NVME, hardware and MD-RAID, ext2/ext3/xfs/btrfs, ...

2h agoHN ↗

The vast majority of Linux installations don’t have a UI, they’re headless, and it was the same with Sun. I.E. the UI is irrelevant to the success or failure of Linux and Sun.

Linux took over the world because any licensing model that requires a per CPU license simply can’t work in a massively scalable situation like server farms and cloud.

2h agoHN ↗

But Linux took over the world and it had a crappy UI.

Linux took over in all the places where a good GUI didn't matter. In ran most of the Unix server software on hardware orders of magnitude cheaper than what was needed to run a commercial Unix. Windows ran on that same cheap hardware but was much more expensive for the same capability.

Despite Sun's marketing push Linux was really the dot in most of the dotcom darlings.

1h agoHN ↗

But Linux took over the world and it had a crappy UI. I was there, back when Xorg didn't even exist, running X and messing with modelines on Linux. All the window manager sucked big times.

My first exposure to Solaris was in 2003 when Linux had Gnome 2.6 and Solaris had CDE. The UI on my Debian box seemed decades ahead of the Solaris machines I managed, which looked like Windows 3.1 and performed about as well.

Combined with Linux package managers being infinitely better, the GNU core utilities having so many more conveniences and options than the Solaris equivalents, I felt like Sun was this dinosaur that couldn’t die fast enough. I’ll still never understand why so many people praise Sun for its engineering culture when free software seemed so superior to me at the time.

My favorite anecdote exemplifying my opinion about Solaris at the time: you log into the console of your Sun workstation, running SunOS, with your Sun keyboard plugged in, and press backspace. It echoes ^H back to you. They couldn’t even figure out how to configure their own keyboards correctly out of the box.

Maybe in the 90s the standards were different. Maybe their tech was better. But by the time I ever used their software is was the butt of jokes.

58m agoHN ↗

I remember a web page put up by an SGI employee, saying that x86 wasn't going to destroy the Unix workstation business. The title was "Pecked To Death By Ducks".

Then Intel came out with dual-core processors, which was the new hotness. So he wrote a followup page, literally titled "Pecked To Death By Ducks With Two Bills".

At the time, I thought they were funny, and made reasonable arguments. But in retrospect, they were just trying to distract the customers from the fact that Intel was overtaking them.

56m agoHN ↗

At the end of the day, the UI on a Unix server was always shell based. That was just the best way to configure a server. (And, in some way Infrastructure as Code is an evolution of the shell scripts a unix admin would use.)

Linux won on the server side because they got just as right as Unix. The crappy UI (windows) was the one that didn't work with shell scripting, didn't work with ssh, etc.

24m agoHN ↗

IaC is really just declarative shell scripts. It's a different language, but it's often just kicked off by some bash in a git action.

Once you have git and actions, I don't think that the language really matters all that much.

3h agoHN ↗

Part of my maturing as I've gotten older is realizing how much business success actually comes from Sales, BizzDev, Product, etc. Engineering is great, but if you don't have people actually getting things shipped, getting customers, and talking with customers, you will eventually fail. Sure sometimes some internet companies find a money printer and get around this, but I think they are the exceptions to the rule. Sun having great tech, but having a shit sales channel, is not going to lead to success. Dell, small or large, they are going to get you someone on the phone and sell you a server.

1h agoHN ↗

Part of my maturing with getting older in addition to the above is that luck is a larger factor than most people are willing to admit. So I'm with you that GTM is just as important as engineering, but execution on all fronts is what tilts the luck factor. And with luck you get exceptions which is why you can get companies that seem to succeed despite themselves.

3h agoHN ↗

Speaking of another Steven, the Dell Dude:

Things were going great at Dell until its wildly popular advertising campaign suddenly came tumbling down over an unfortunate indiscretion on the Lower East Side that surprised absolutely nobody...

https://edition.cnn.com/2003/LAW/02/10/deli.dude.arrest/

'Dell Dude' arrested for marijuana possession

Monday, February 10, 2003 Posted: 3:55 PM EST (2055 GMT)

NEW YORK (CNN) -- Benjamin Curtis, better known as the "Dell Dude" from the computer company's television commercials, was arrested Sunday while he allegedly attempted to buy marijuana on Manhattan's Lower East Side.

Steve The Dell Dude Commercial Compilation (DUDE WE'RE GETTING A DELL!)

https://www.youtube.com/watch?v=oJxTHMygpDY

2h agoHN ↗

I worked at Sun from 1995 to 2004. My take is that Sun had major structural problems all along, but as long as money streamed in from the tech bubble, these issues could be ignored. When the tech bubble ended, it was too late to fix the problems.

One big problem was that there was no cooperation inside Sun. Groups in Sun kind of viewed HP as a competitor, kind of viewed SGI as a competitor, but the real competitor to be destroyed was that other group in Sun. The leaders of the project I worked on spent most of their time in political battles, trying to acquire or outmaneuver the other teams working on similar projects.

Another problem was that the main parts of Sun had conflicting strategies. The Solaris/SunSoft division wanted to run on SPARC, x86, and Power PC for the largest market. The SPARC division, of course, wanted none of that. The hardware division wanted to make expensive servers, but the other teams saw cheaper hardware as the right direction. The market ended up moving to cheap rack-mounted Linux x86 servers, so nobody at Sun won in the end.

2h agoHN ↗

Right before they fell face-first into the grave, they did finally ship the v20z, which was a completely reasonable way to run Solaris x86. Its management board ran Linux on PowerPC, for irony purposes.

2h agoHN ↗

Since we're sharing, I have fond memories of my using my the Sun thin clients at university. They were slow to start up and use for the most part, but once you got to the terminal... it was great.

Being a hacker-type, I did everything with it.

Email? Forget waiting for some bloated email client, I'm using pine.

Want some html on my personal page? Use vi.

I think they didn't take away my access for years after college, and I would sometimes login and poke around just for fun.

I do blame them, along with the rise of Java and the awful gui toolkit motif for convincing me to drop out of computer science and switch to Computational Math for my bachelors degree. I was so frustrated that our grades were dependent on learning something that I saw as completely worthless in light of the dotcom boom happening at the time. I wanted them to teach us web technologies, or at least some good system code, but all I got was broken x11 and awful performance.

1h agoHN ↗

I do blame them, along with the rise of Java ...for convincing me to drop out of computer science and switch to Computational Math for my bachelors degree.

I avoided studying CS for this reason: I saw my girlfriend's Java textbooks and thought if I had to appreciate this, I wasn't cut out to be a programmer, and stuck to network engineering. Years later, after 'Gang of Four' style OOP started dying, I have some code in a new things people use here everyday.

1h agoHN ↗

I appreciate this comment for reviving memories of pine and lynx and all of that

19m agoHN ↗

I used a machine that had 8MB of RAM and a huge b&w monitor. One day I found out it would crash if your process forked more than 127 times. These things were so cool at the time but are nothing compared to a Raspberry Pi.

2h agoHN ↗

The good thing about Sun (when working at a corporate customer) was that they were very good at getting their distinguished tech people into give talks - Tim Bray, James Gosling etc.

2h agoHN ↗

I sold my Sun stock at the internet bubble top for $70 a share. A few months later it was $7. I think of that when I see PE ratios in the hundreds for Tesla, SpaceX and other AI stocks.

33m agoHN ↗

Good timing. But on the other hand if you had sold AAPL, MSFT, NVDA, ORCL, AVGO, ADI, KLAC, LRCX, etc at the Internet bubble top then you would have missed out on huge gains since then.

2h agoHN ↗

I worked there right before they sold to Oracle for a bit—my impression was a lot of brilliant engineers but no unified product story.

2h agoHN ↗

I know OP has an intimately inside perspective, whereas what I know about Sun is only from what I read online as an admirer and developer on its platforms… but “gotten bored of the mechanics of running a business” does not match what seemed to be more about having gotten “too enterprise-y” or “too out of touch with the market” and maybe also “too hubristic.”

1h agoHN ↗

I wonder if bcantrill will ever get back into cloud hosting ... to revive his Joyent days (which he alludes to without naming directly in the post).

1h agoHN ↗

I mean in a way isn't that what Oxide is doing? Aren't they just providing you the hardware to do cloud hosting yourself on prem?

53m agoHN ↗

On-prem vs cloud though, is two very different things.

In the later, I don't have to worry about hardware/power/networking/etc at all.

1h agoHN ↗

As someone that buys hardware today, all the hardware companies are now in the "we don't want to do business with you" territory.

1h agoHN ↗

lol. at first i thought this is going to be about what Sun Tzu got wrong and i was ready to refute.

1h agoHN ↗

Sun had become bored with the mechanics of running a business.

I would contend that Sun was never interested in running a business. They always cared more about building amazing technology and suffered the sales to make money.

You can't deny that Sun hardware was top tier and always ahead of its time (until Oracle bought them).

Edit: I had on rose colored glasses. I was thinking of late 90s SUN. They did in fact start getting crushed in the early 2000s.

1h agoHN ↗

You can't deny that Sun hardware was top tier and always ahead of its time (until Oracle bought them).

From Brian Cantrill's original HN comment in 2011(https://news.ycombinator.com/item?id=2287033): "I never hesitated to tell anyone that was listening that our x86 boxes were starting to smoke the hell out of UltraSPARC". SPARC stopped being ahead of its time way before being bought by Oracle.

1h agoHN ↗

> You can't deny that Sun hardware was top tier and always ahead of its time (until Oracle bought them).

SPARC stopped being ahead of its time way before being bought by Oracle.

You seem to be focusing strictly on performance, but there were other factors: e.g., remote management is still a bit of a mess with x86. With SPARC everything can be done on the CLI (serials consoles or SSH), with x86 quite often you're still clicking on "open KVM window" for so many things. And of course many/most vendors make you purchase an 'advanced license' to use the remote KVM functionality of the LOM system.

44m agoHN ↗

It's path dependence. If you built a Sun-syle x86 server with a serial console and inserted a random Linux installer CD, the installer would probably only output VGA and thus it wouldn't work.

19m agoHN ↗

Yeah, that was amazing. And so, I learned how to provide LILO + agetty on COM1 on every server I was admining :) So, unless there was HW fault, I could just connect to server via serial to check things out.

17m agoHN ↗

You seem to be focusing strictly on performance,

Just like the vast majority of buyers do. SPARC was abandoned by customers due to poor performance.

but there were other factors: e.g., remote management is still a bit of a mess with x86

That's a property of the systems integrator, not the ISA. Dell's iDRAC works quite well.

1h agoHN ↗

I can deny it. It was OK, but not amazing. I had to make pretty frequent repair calls on their gear--much more frequently than the less-technologically-amazing-but-solid-as-a-rock Dell and Compaq gear. IBM, Digital, and HP (yes, that HP, before they lost the Way) also had very good UNIX gear, but Sun had the mindshare during the '90s.

In terms of performance, even Linux 0.x on a 33Mhz 486-class processor could outperform a uniprocessor Sun/SPARC box at a fraction of the price.

I also question the sanity of anyone who thinks Sun's choice of 13W3 for a video connector was a good one. :-)

1h agoHN ↗

I don't know, the clustering on Solaris was pretty amazing, if we are just judging "ahead of time"

1h agoHN ↗

I loved Sun hardware but I'll deny that they were ahead of their time after 2003 or so. I had a boss who loved his pizza box but Intel/Linux crushed them in the 2000s on a price/performance basis.

1h agoHN ↗

I think this sorta forgets how slow the cpus were - I was running mostly ASIC design workloads on big Sun hardware in 2001 and we eventually got some x86 boxes that were only 32 bit but could run some of our jobs - and the single-threaded perf of these commodity machines was amazing compared to the Sparc boxes. When x86-64 came around, this was the death of all the Sun hardware in that group.

Also sometime in 2000 I had interviewed at Compaq - the old Alpha group who I think later worked on Itanium at Intel. They were constantly frustrated because they couldn't even get a build from Synopsys of the design tools they needed to run on Alpha and were forced to use Sun hardware they described as "gasping and wheezing" to design their crazy fast cpu.

Sun lost on a bunch of fronts, but I think the amazing thing is they let happen to them what they did to the other big UNIX vendors before - they were eaten from the bottom by faster cheaper hardware.

1h agoHN ↗

Yes, I had the same experience while using various Sun computers between 1995 and 2005. During all that decade the Sun computers were reliable, but excessively slow.

Around the beginning of 2006, I had a laptop with a 64-bit AMD Turion CPU and I could run on it Cadence and Mentor tools for ASIC design and the simulations were much faster than on a big Sun multi-processor server. Later that year our team finally got some servers with AMD Opteron, which accelerated dramatically the work in comparison with the traditional Sun servers.

48m agoHN ↗

I recall a fork/exec heavy shell script at a previous job that ran about an order of magnitude (~25s vs 3s) slower on Solaris/SparcV9 vs Linux/Intel P3 circa 2003. The standard retort back in those days was to rewrite it in Perl.

44m agoHN ↗

One of the things that Larry Ellison found utterly baffling when he acquired Sun was the way that sales commission was calculated. It was all on the value of the contract, with no requirement for the contract to be profitable.

At least in the later stages of life Sun sales folks were literally selling the company into bankruptcy. They'd find out what competitors were offering, undercut it to the degree they'd make a loss, just to get the contract and their sweet commission.

To not realise you've got this going on really speaks to how little they were interested in the actual running of the business.

1h agoHN ↗

Yea he’s wrong. Plenty of people switched to dell cause of Linux and open source . In our case the switch was from alpha and vms

1h agoHN ↗

I'm perceiving a lot of enthusiasts of the race to the bottom here. Yes, Dell and Linux could offer prices and convenience that undercut frontier hardware companies like Sun and SGI. But now what do we have? The loss is palpable to those of us who used to work with varied hardware competing to awe us, not to mention filling niches much more satisfactorily than one-size-fits-all.

1h agoHN ↗

Buying from Sun may have devolved into a direct-touch upsell disaster. Esp. compared to Dell which at one point was almost unique in having a working, easy-to-use web product configurator. Dell really nailed "getting products ordered and to the customer is part of the value equation"—a supply chain virtue no one else was really optimizing 1990–2005.

But selling to Sun Microsystems as a vendor was a joy. It paid bills like clockwork (net 35 IIRC). Completely showed up all the multi-$B IT competitors. They preached hyper-efficiency, but Sun delivered it in its own dealings. Unfortunately after the dot-com downfall Sun extended days payments outstanding (DPO) just like everyone else.

1h agoHN ↗

We had a similar company in Norway in the 1980ies. Norsk Data (literally means Norwegian Computers) made computers, a multi taskin operating, a word processor thar inspired MS Word, a relational database on the same level as Oracle, the firsr web server was made by Tim Berners-Lee on one of their computers. It all went down because the managers kept insisting that they were a hardware company. The software was supposed to help selling their hardware. They were not good at making hardware.

53m agoHN ↗

Berners-Lee made the first web server true but it was on a NeXT not Norsk Data

1h agoHN ↗

Sun was just never really setup to sell lots of small servers. You have different pipeline when your goal is to sell million dollar E10K servers.

I got to see a server installed via crane because they couldn't go up in that building's elevator.

1h agoHN ↗

As an outsider at the time, when Linux was taking off, there seemed to be a lot of people asking why they wouldn't Open Source Solaris.

It seemed to me like they couldn't decide whether they were a hardware company or a software company.

Mind you, I was young at the time so possibly didn't have the best understanding of the situation. Seems like they left the decision too late though.

Dismissing Linux as a hobbiest OS definitely turned out badly.

52m agoHN ↗

I remember the attitude was that solaris was for serious professionals and had the highest calibre of code. For the most part it seemed true and these were solid workhorses. But, i did end up finding concurrency bugs when they introduced their multi-core integer computing behemoth.

1h agoHN ↗

While we're reminiscing, I never did understand why Sun paid a billion dollars for MySQL in 2008.

So far the best theory I've heard was that it was bait to make them tastier to IBM and Oracle - but even that seems kind of weak; had they really given up at that point? Does anyone have a better theory?

51m agoHN ↗

I worked on enterprise software around the turn of the century. There was no database/os combo more bullet proof than Oracle on Solaris. Solaris was a great OS but the speed and ferocity that Linux killed Sun was something I will never forget.

I went to the Menlo Park offices to see a demo of their 64-cpu (I think) system at the time but it didn’t take long for Linux on intel killed the entire market.

21m agoHN ↗

I was once SUN Microsystems Campus Ambassador at Oxford University and our first lecture was about dtrace! The guy from SUN was blown away by attendance so the higher ups wanted to do more & more events in bigger rooms. But as corporate weeks passed, I started telling them to postpone because everyone was entering the exam sessions. Corporate of course did not listen. Long story short, SUN sent 3 experts but we couldn’t get the crowds and the main lecture room was embarrassingly empty.