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Samsung accidentally freezes its smart fridges with a software update

39 pointsby 49m agoandroidauthority.com
25 comments
21m agoHN ↗

We have RIoTS already... two more letters and we get a Scrabble.

30m agoHN ↗

The Q in Samsung stands for software quality.

19m agoHN ↗

The F in software quality stands for integrity.

26m agoHN ↗

The fridge compressor answers to software? Idiocy. It need be nothing more than a relay attached to a thermocouple. I can see having a smart screen to deliver aps/ads and to collect data on people in the home, but why on earth would that need to actually manipulate temperatures?

25m agoHN ↗

Fridge sellers dont want their product to be seen as commodities, because they can't charge a high margin on those type of products.

8m agoHN ↗

In 2006 shortly after I bought my (first and still only) home, I bought the cheapest Kenmore fridge from Sears (~$600 at the time) as the one that came with the house failed soon after moving in - it was probably 26 years old with metal grill shelves. I was stretched for money for a bit due to dealing with closing costs, etc. I figured it'd last 5-10 years and I'd just get a new, "better" one when my cashflow wasn't acutely tight.

Despite having since remodelled the kitchen (again spending more than expected as one does when renovating), I kept the fridge...it's still working fine 20 years later, though the plastic drawers are starting to degrade. Next to higher-end German appliances it looks a bit well worn and out of place in an otherwise very nicely renovated kitchen, which my wife and I semi-seriously joke gives the place character.

Every once in awhile I'll wander through an appliance aisle and sigh. Similar fridges feel cheap and are much more expensive. In fancy fridges, I just see more components that'd fail. I'll I really want is a freezer and a fridge. I want need an ice maker (especially after learning how gross they can get). Ideally I'd have a standard old-fashioned sized fridge that had a good separate temperature control for the freezer and is common enough that I can get replacement parts 20 years from now.

The kicker was I now realize the old 26 year old fridge probably just needed a coolant top up. Maybe that wasn't possible as I'm not sure when freon was banned and if it would have been possible to do that.

7m agoHN ↗

I guess the sellers and industries should have thought of this when they offloaded manufacturing to cheap countries that can and will undercut them.

18m agoHN ↗

Because the temperature is adjusted and they want to be able to display the current temperature as well as the target on said display? And once you’ve done that, your bean counters will pressure you to shave the BOM.

Not saying it’s smart, just laying out a plausible sequence of events on how they reached that decision

4m agoHN ↗

Reminded me of the August incident where the freezers at multiple U.S. Department of Defense commissionaires were remotely triggered to enter into "defrost" mode and cooked all their refrigerated supplies overnight.

20m agoHN ↗

Not as bad a putting a mime in the fridge screen, I suppose...

19m agoHN ↗

Reminds me of when Nest thermostats stopped turning on the furnace without an internet connection. If your product fails at its primary job because of some other priority its junk. A thermostat can be as simple as a coiled spring with a mercury switch - no software. Same here, what stupid functionality was so important they failed to ensure the fridge would fridge?

IoT is not for me.

13m agoHN ↗

ioT is nice but only for people who know how to make softwares.

11m agoHN ↗

The problem here is there is almost always incentive to make that software shit.

19m agoHN ↗

Likely not just rotten food but also spoilt medicine. Content of my fridge is a lot more expensive than the fridge.

14m agoHN ↗

I have yet to understand what the value proposition of an internet-connected refrigerator is.

11m agoHN ↗

Did Gilfoyle hack Jian Yang's smart fridge again?