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People hate Flock so much its employees are now demoralized and quitting

82 pointsby 1h agoneowin.net
40 comments
1h agoHN ↗

How could those innocent employees have predicted that helping to build out a surveillance state would make them unpopular?

43m agoHN ↗

I'm actually surprised. The usual thing is that people don't care, or think "I have nothing to hide" and just go on with their lives. That's mostly been the case with online surveillance, tracking, etc. done by Google, Meta, and the ad industry.

For some reason, Flock became a rallying point on both the left and the right.

37m agoHN ↗

This ones easy, it's because the other ones provide a service people generally want, so the faustian bargain is always "Ill give you this thing I dont want to as long as you keep providing the thing I like."

Flock provides nothing direct to the consumer which means this is going to get worse and Id stake a wager they rebrand after raising their next huge round.

35m agoHN ↗

I think Google/Meta surveillance just feels like something painless, benign, and invisible. You couldn’t see a reason a huge corporation would really want to target you or put you in danger. With Flock, your local law enforcement has access, and that feels like a much more real threat (warrantless tracking of your real-world activity with the ability to ruin your day/life), not to mention how it’s already been abused to track exes of officers, had be easily hacked in the past, and that AI face recognition matched the wrong people.

34m agoHN ↗

It's like nobody, left or right, wanted for or consented to the surveillance state. Nothing like shoving the biggest, dumbest camera you can find in everyone's face to rub it all in. Obviously, the surveillance state is part and parcel post-9/11, but it's too easy to ignore the tech nerds when they talk about abstract things like "privacy" and "abusing the system". Then we get visible things for them to rally against like Flock.

34m agoHN ↗

The bipartisan nature isn't that surprising, given that surveillance is more of an authoritarianism vs libertarianism issue i.e. orthogonal to left vs right (in an oversimplified kinda way).

47m agoHN ↗

Shame is the best driver of social change (see, e.g., Rob Reich's The Common Good).

Now we just need the same shame for broader surveillance capitalism (Google, Facebook, AI companies, etc).

32m agoHN ↗

I have a friend who is one one the best programmers I know. He worked for an ad tech company more than a decade ago optimizing time to respond for personalized ad delivery. He was not proud of working to act on fingerprinting to optimize delivery but it was a challenging task and he framed his part as addressing the challenge not the ethics. People in our circle where like "good for you optimizing network delivery to 50ms!" even people who despised the idea of tracking users around the internet to serve them ads.

I'm sure most people who work for flock compartmentalize their jobs to "I work on fingerprinting vehicles" or "I work on advanced OCR", or "I work on creating camera to camera trajectory graphs". This way they don't need to think about (too often) the larger ramifications of what they are doing. When the press points out what is the reality and that most people are pissed at Flock then the employees likely have to confront what they do in a way that they never had to.

23m agoHN ↗

It is also reasonable for employees to hold the position that Flock is a public good and the vocal minority of people complaining about it are simply wrong.

15m agoHN ↗

This isn't an uncommon opinion among the public either. It's probably a minority, at least among those who are vocal about it, but it's not hard to find people who think they are beneficial.

18m agoHN ↗

I'm not sure why you're being downvoted. Perhaps it makes some people uncomfortable about their own jobs. In any case, it's not uncommon for people to moralize about something they're not doing, but given the opportunity to do that thing for some handsome reward (good pay, prestige, technically interesting work, etc), they easily rationalize their choice to participate in that thing.

6m agoHN ↗

he framed his part as addressing the challenge not the ethics

I didn’t know that Arendt’s concept of the banality of evil was something people willfully embraced.

31m agoHN ↗

except when people have no shame, i.e the entirety of the trump admin

37m agoHN ↗

Unfortunately the selection effect here means that the remaining employees are gonna be super committed to thinking Flock is a good thing for the world, and will double-down on being defensive and angry any time Flock is challenged.

36m agoHN ↗

Thankfully they will be greatly outnumbered among general society. Most humans are good people.

33m agoHN ↗

It doesn't take a lot of bad people to subjugate a lot of good people.

21m agoHN ↗

People defending society from criminals are good people too. It's the literal definition of "good guys."

20m agoHN ↗

It's wild that you think good people can't support enforcing laws.

32m agoHN ↗

My prediction: they are going to change their name and move a lot of their business to multiple subsidiary with different names. Until nobody notices anymore it's all one company formerly known as Flock.

29m agoHN ↗

This is not something you can hide like that, people notice cameras being installed.

27m agoHN ↗

Sure, but they might tell people: no, it's not Flock, it's something much safer, not such a privacy invading AI camera like Flock.

27m agoHN ↗

Axon, formerly known as TASER did a reputational name change. Worth mentioning that they are also a flock competitor, but they are not in the headlines anymore.

18m agoHN ↗

There have been news stories of localities canceling their Flock contracts and quietly switching to Axon.

5m agoHN ↗

I think word is spreading about Axon as well, I'm heartened by the amount of pushback surveillance and abuses of privacy are getting.

4m agoHN ↗

They did such an amazingly bad job on their PR. Their best known products literally exist to keep police from killing people or violating their rights undetected, and instead of meeting the moment and explaining why their products should become mandatory, always-on, permanent replacements for firearms or ADVOKATE-style sworn statements they just kind of... pretended that misuse of their products was WAI and ate the consequences of that.

25m agoHN ↗

The widespread opposition to flock is unfortunately an aberration. The average person is largely indifferent to mass surveillance, and I think a rebrand has a good chance of working. They'll give it a try either way.

6m agoHN ↗

There was a period when automated red-light cameras were really popular with municipalities, followed by significant backlash. Since then, the companies selling them have not recovered financially and the cameras never regained popularity. It could happen with Flock, too.

28m agoHN ↗

Axon which is already well established is quietly stealing Flocks market share while avoiding all the scrutiny.

21m agoHN ↗

Motorola Solutions is right up there with them.

17m agoHN ↗

Also a lot of traffic lights already have cameras installed for cycle timing, would not be a stretch to imagine that ALPR could be added, and that would not be an outwardly visible change at all.

28m agoHN ↗

have a conscious when trying to do immoral things will never work out

I mean look at NSA, Presidency, etc. "no conscious, no problem!"

Just "other" victims and imply they are all criminals somehow someway and you can dismiss any feeling of doing wrong

24m agoHN ↗

Flock was a startup that was funded by Y Combinator. Paul Graham and the other Y Combinator people provided expertise and advice to them throughout their whole journey.

I wonder what Paul Graham says to the Flock executives now?

10m agoHN ↗

And Garry Tan has repeatedly defended Flock and badmouthed people who oppose them.

20m agoHN ↗

Shut down, rebrand, try some different approach to security services

Being a magnet of attention as a despised surveillance corp has to be tiring