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Disney+: New user agreement allows ads before movies in all subscriptions

296 pointsby 6h agoconsumerrights.wiki
186 comments
3h agoHN ↗

When we first got Disney + it was a winner in our house, then kids loved what they could watch, there was good family viewing too, and then was a few good shows that my wife and I were interested.

Lately, it has been right down our list. I think my daughter still watches it on occasion, but nothing of note that I want to watch. If we didn't get it for free with our bank account, I'd cancel it. And with adverts, I'd be cancelling in a heartbeat.

Juggling subscriptions has become really expensive lately - but the only one I value is Netflix, but even then I don't feel I get great value from it, we seem to watch far less TV or films this year.

2h agoHN ↗

Same, we had it for about a year, watched everything we wanted. Then after all the missteps they did to dilute the Star Wars franchise we dropped it.

2h agoHN ↗

I recently switched to the Netflix sub with ads. Totally worth it. The non-ads packages are ridiculously expensive now and the ads they show are few and far between.

1h agoHN ↗

long time Netflix user, my experience using Netflix with ads is the opposite. I find watching anything on Netflix unbearable due to frequent ads. I’m about to pull the plug

39m agoHN ↗

Always cancel immediately after you sign up. Treat all streamers as one-month-at-a-time purchases and you’ll realize how much you’ve been paying for that you weren’t using.

3h agoHN ↗

Meanwhile pirates don't see any ads. Make this make sense.

2h agoHN ↗

The system discovered that it's always easier to force someone to give you money than to offer something they want to pay for.

3h agoHN ↗

Something I really dislike about modern consumer products is that companies simply don’t care if their decisions leave their customers embittered and feeling negatively about their decisions. It seems like that used to be a salient factor in how firms designed, sold and pitched their wares.

3h agoHN ↗

They've done the calculation. They'll lose X income because of subscribers who leave, and they'll get Y extra income from the ones who remain. If X < Y then implement policy.

3h agoHN ↗

Companies increasingly no longer even care about income.

They care about what boosts investor confidence.

So even if implementing a policy lowers operative income, if the growth in stock value offsets this, aka. number-go-up == true, the policy is implemented.

2h agoHN ↗

It's almost as if making companies responsible for performance of their stock backfired to the tune of "a measure that becomes the goal ceases to be a good measure".

47m agoHN ↗

It's simpler than that. To a public company, the product is the stock price, and the customers are investors.

Consumers exist as a resource to consume. You hold the same mental position in their minds as the cheap plastic packaging they had to purchase.

2h agoHN ↗

I’ve worked in a finance department — and this is a very idealistic view of how such decisions get made.

3h agoHN ↗

It depends on the product though. The problem with streaming is that structurally, you have competition (other streaming services) but content wise not so much. If you want to watch Foundation, you need Apple tv. Netflix might have another good SciFi series, but it's not foundation... same for any other movie or series... in a way, people are more open to accept these terms because they want to watch their favorite show. So there is no real competition. And they get away with it because customers accept it.

3h agoHN ↗

Of course there is competition: "piracy". The thing streaming was supposed to (mostly) eliminate by being "legal", easy, not too expensive, ad-free and easy to use while offering a wealth of things to see and hear. It even worked, for a while, in some places. Then they limited what could be seen and heard because of corporate politicking. Then the price went up, just a bit. Then more movies and artists suddenly went dark. Prices were raised again. Terms of use were changed allowing "limited" advertising where there was none before. Prices went up again while disallowing that TV upstairs to partake without buying another subscription. More ads, fewer things to see and hear, price rises, rinse and repeat.

What is that I see in the distance? A ship, right? They hail me, "Ahoy matey, come aboard, arrrrrrrrrrr...."

3h agoHN ↗

This is, however, part of why we're trending towards mandatory ID verification to use the internet+ attempts to illegalize encryption and consumer VPNs.

3h agoHN ↗

VPNs only help you with Bittorrent piracy. The kind where you buy a set-top box is still most easily caught by a police officer seeing you using the box, or selling you the box, not by anything they can do on the internet.

2h agoHN ↗

That is the internet equivalent of fare dodging. Some people are doing it? Not that much of a problem. More people are doing it? See, they'll say it's not worth it anymore to produce expensive shows and movies. And that's it.

I'd rather see a healthy physical media culture again. Hard to enshitify that.

2h agoHN ↗

And that's it.

But there will still be demand for content, and people who are willing to pay for a non-enshittified experience. Piracy is essentially the consumer bargaining chip in an era of unprecedented centralization and monopoly power.

2h agoHN ↗

They should start making good quality products and charging a price people are willing to pay then. Do you realise piracy is just about the only leverage consumers have here?

It's not unprecedented either. Basically every time in history that the common people got rights, it was a reaction to the common people ceasing to give the nobles what the nobles needed, forcing them to the bargaining table.

2h agoHN ↗

The fare-dodging example is valid for recent movies and music but it falters for older stuff where "older" means "older than the original copyright term", i.e. between 18 and 21 years. Beyond that it is more comparable to charging a wind-fee to sailing boats or a current-fee to river runners: taking money for a common good. Copyright has been extended and extended again just to keep people from drawing a cartoon mouse or singing a birthday song and that makes current copyright terms just as piratical as the self-styled internet pirates who have no qualms about releasing movies the day they are premiered.

Here's a fix: bring copyright terms back to something sensible, say 15 years. After that point copyrighted material is free to use for non-commercial purposes. For commercial purposes you still need a licence for another 10-15 years. Beyond that it becomes public domain, no licence required.

2h agoHN ↗

there is no real competition

Totally false. The competition is in what shows people watch. The Pit not available on Netflix? Oh well, I’ll watch something else. There’s plenty of content. People are not subscribing to BritBox just to watch one show the heard was good.

3h agoHN ↗

I think this is the single biggest change making everything worse. Lots of businesses used to care about their own products, since quality and brand image seemed like obviously important things. As the machine ran, and we got better and better at collecting and analyzing data, it became clear that the customer's view of you and your product didn't matter as much as we thought, and in fact it matters less and less the more businesses converge on that idea. But businesses still mostly cared about their own products, because they are run by humans, who tend to care about what they make naturally. However, eventually market forces pushed out normal humans.

3h agoHN ↗

I don’t know if that’s true. Look at the amount of lethal product defects over the last 100 years.

And before the FDA existed, companies were perfectly willing to put formaldehyde in milk, mercury in candy, and arsenic in vegetables.

2h agoHN ↗

Whoa there, next you're going to tell me government action can benefit society

2h agoHN ↗

Those cases are high-profile, and much more common than they should have been, but not common in the context of all products. They are examples of the type of decision-making that I am claiming has increased across the board. Also, those cases are mostly enormous-harm-vs-enormous-profit, whereas now that the same attitude is everywhere, most of the cases are just "make the thing worse", which is way less dramatic but ten thousand times more common.

1h agoHN ↗

There was much more than just the high profile egregious cases though.

Most food adulteration is a quality issue more than a safety problem.

Buy old peas but put a little green coloring in is almost the exact same thinking as let’s replace the metal gears with plastic ones to save a dollar per item. The vast majority of companies doing that didn’t kill or seriously injure anyone.

Companies have always been doing this.

49m agoHN ↗

I also question the extent to which this is true.

Lately I've been helping my mom downsize. She's got boxes and boxes of household goods that she held on to because it belonged to her mother or grandmother or great aunt or whoever. Basically just, when the time came to clean out the old house, dump the kitchen cabinets into a box, put the box in the basement, and leave it there for 40 years.

And the thing that's struck me is how much of this stuff is cheaply made and barely holds together. Sure, there's the occasional well-built item that resembles the stuff I'm used to seeing in antique stores. But mostly I'm just getting a lesson in how much survivorship bias informs my perception of 20th century consumer products.

If anything the real trend is the shift to plastic, which can be more durable but is also more prone to complete instead of partial failure and generally isn't repairable. e.g. a tin measuring cup might dent easily, but can also be bent back into shape. A plastic one probably won't suffer anything more than a scratch when you drop it, but when it finally does crack that's the end of it.

Speaking of plastic, so many people nostalgically remember Tupperware as a quality product that's much nicer than what you can get nowadays. But the truth is it was a multi-level marketing scam and their products were often contaminated with heavy metals. It used to be a lot easier to prop up a brand image in the pre-Internet days, when consumers largely couldn't talk to each other en masse like we do nowadays.

3h agoHN ↗

It's the lack of competition. They know you're not going to stop paying them.

2h agoHN ↗

Even with the lack of competition, shouldn't you have at least some pride on the product your offering? That's really what gets me every time, the fact that many companies actually don't really care about their product and clearly doesn't take any pride in it.

The people making the movies and shows, writes, actors, production crew, all of those, probably do care, but in the management layers at Disney, Netflix, HBO, you name it, they don't seem care about the actual product. While the hell would you work at e.g. Disney, if you don't care about movies, cartoons and stories?

2h agoHN ↗

No, why should they have pride? Having pride is more expensive than not having it, and the ones with pride have been naturally selected out of the market. The people making the movies don't care either, haven't you seen all the complaints about Hollywood becoming a slop factory?

2h agoHN ↗

I don't think it's that. Most people simply don't care.

I'd stop paying them, but it always amazes me just how unbothered the average person is to watch 3 minutes of ads for 10 mins of content. Especially when it comes to platforms like YouTube.

2h agoHN ↗

I think this might be a miscalculation on disney's behalf unless they don't turn it on, on the childrens profiles. Like, I'll watch 5 sections of gaming adds on the last episode of reacher because I'm too cheap to pay the extra 29 dkr before I cancel my subscription anyway, but I canceled Disney the monent they added the advertising to things my children were watching. It wasn't even real advertising, just testing the waters where they'd put a 40ish second add for one of their own movies that you could skip, but I don't want that for my children.

I doubt I'm unique.

2h agoHN ↗

It's because they are monopolists. Copyrights are monopolies, and copyright holders are monopolists.

Abolish copyright and I guarantee they will completely change their attitude.

2h agoHN ↗

Copyright is the cancer of the human culture. Always has been.

1h agoHN ↗

Without copyright, almost none of the content would get produced, especially in this digital age of zero-cost copying, and “they” (the companies) wouldn’t exist.

34m agoHN ↗

Copyrights are such constrained monopolies, though. More or less on the same level as how Nike has a monopoly on Air Jordans, but not on shoes in general.

One of the most interesting things about media consumerism is the extent to which people fail to realize that watching something else is always an option.

49m agoHN ↗

Welcome to the age of monopolistic capitalism, they know you have nowhere to run and all the competitors charge the same price.

For each service you feel that's enshittified, ask yourself how many real competitors they have.

19m agoHN ↗

Companies are profit machines that chase where money is. They grow like weeds in fertile spots.

It's on consumers to chose where to water, and consumers consistently chose the cheapest most immediately convenient shit. The Yin to "Corporations are all about profit" is the Yang of "Consumers are all about minimizing spend"

I can tell you with confidence that if you leave the consumer market and go to the commercial market (and especially the defense market), where they worship quality and reliability instead of "absolute cheapest option", the amount of enshitification and deceit drops dramatically, and you end up with some really solid (and expensive!) products. Consumers want an oven that costs $600. Restaurants pay $6,000 for theirs.

3h agoHN ↗

They're turning streaming into regular TV again, absolute nonsense.

3h agoHN ↗

It's like paying for cable back in the day but you also get ads. The sheer audacity they think they can get away with because they consider themselves having a monopoly.

3h agoHN ↗

Back when I had cable it was all like 15 minutes of content blocks separated by 30-minute blocks of ad. Because fuck me, I guess.

3h agoHN ↗

They have a government granted temporary monopoly.

3h agoHN ↗

Permanent monopoly, because you'll always be watching what's current today, not 70 years ago

2h agoHN ↗

Except you can cancel it from the next month with a few clicks.

2h agoHN ↗

Didn't cable have ads too?

The amount of ads I see in life compared to the 90s is still drastically reduced.

1h agoHN ↗

Basic cable had ads, premium cable (HBO, Showtime, etc) usually only advertised future programming in between programs, but nothing during a program.

2h agoHN ↗

The joke's on them and they probably don't even know it.

Remember that Disney owns the ABC TV broadcast network.

With this move, the regular TV news that has been streaming from abcnews.com and local affiliates for years has finally become inaccessible from all my Windows 11 PCs. This is using clean Windows with Edge only, no 3rd party apps or ad blockers, not relying on anything but good old Windows & Edge to handle security & privacy as well as they can.

Pre-recorded clips still play but not live news any more from ABC News or local station websites.

The same old PCs that played abcnews just fine until recently, and still play everything else at all resolutions.

The live internet streams were regular TV news with regular TV ads as always on their regular websites. No broadcast sports or entertainment programs were included, on the web those time slots were replaced by things like public interest programs from ABC studios. Including the same number of ads as the scheduled in-house news programs.

This hurts the advertisers more than anybody, Disney has now abruptly cut off countless web users who have always been just fine with the traditional 24/7 ads on the ad-supported news, apparently so Disney+ fans can be made more comfortable with any ads being eased in to paid premium programming. Just because they are on the same internet, that's a lot of collateral damage.

If I was an advertiser I would be hitting the ceiling and demanding far lower ad fees from Disney than there was a couple weeks ago. Now that casual random internet viewers have been kicked off the news stream in countless numbers.

3h agoHN ↗

Did anyone actually read the linked wiki in full? It’s basically saying “if there are embedded ads in certain live (likely sports) content we carry you may see them even on an ad-free plan because we don’t have an alternative. Also we might try to promote different tiers of Disney+ itself within the app so to the extent you see that as an ad, that’s an exception to ‘ad-free’”

I’m all for consumer awareness but I’m begging everyone to stop freaking out over prosaic non-issues like this.

2h agoHN ↗

Your link doesn't appear to work for me.

In case folks aren't aware, Disney tried to avoid an allergy-related wrongful death lawsuit from a restaurant at Disney Springs (large publicly available outdoor mall that doesn't even require tickets) because a couple had a Disney+ streaming trial:

https://www.bbc.com/news/articles/c8jl0ekjr0go

2h agoHN ↗

The original lawsuit was spurious to begin with because the restaurant wasn't even operated by Disney.

2h agoHN ↗

Incredibly irrelevant. By asserting their ToS this way, they clearly would have tried to use it in any situation where they had potential liability.

2h agoHN ↗

they clearly would have tried to use it in any situation where they had potential liability.

That's just how lawyers work. They'll try to invoke any defense that's vaguely applicable, just like any plaintiff lawyer will try to invoke any cause of action that's vaguely applicable, like the plaintiffs in this exact case.

1h agoHN ↗

That’s not true in general. Plenty of jurisdictions do not allow you to use contradictory arguments in hopes that one is persuasive.

30m agoHN ↗

Don't excuse poor actions by saying these sorts of people just normally act poorly. It's their choice to act unethically.

3h agoHN ↗

Boohoo the billion dollar giant can't do the same thing that regional sports have been doing for the last 20! years with the likes of NFL and Baseball.

Words matter. Words in advertising should matter. The slope is ice when we allow corporations to wordsmith around what they sell you.

3h agoHN ↗

There are a few cases of ads that might not be practical to remove, though most of that would be more like sponsors and ad content that is a part of the show. You can certainly get live sports without ads, though you will of course still have the pauses in the game that allow the ads in the first place. But it's not unusual to see e.g. the halftime in soccer filled with analysis on public television that doesn't allow ads in that circumstance.

And ads for their own services are still ads.

2h agoHN ↗

In most of these cases, you will see a place like D+ carry the same announcers as the TV station. Here Inbet it would be ESPN crews. So having a different, special crew just for ad breaks would not be exactly great. And given the density of ads in, say, the Super Bowl, you would be hard pressed making this a good experience.

3h agoHN ↗

They already run ads for Disney parks, Hulu, ESPN, and other Disney owned content in the Premium tier. They just call them promos or sponsorships in the prior agreement.

The new agreement allegedly introduces a third term “advertisements”.

We’ve clarified that all Service Plans may include: (i) promotional content, (ii) sponsorships, and (iii) advertisements before/after playback of Content and in channels, live/as-live, special events, and any third-party services content.

I say allegedly because I haven’t received any communication from Disney yet but various reporting refers to email people in European markets have received.

https://www.yahoo.com/entertainment/tv/articles/disney-putti...

2h agoHN ↗

I feel like they stopped doing that, but there was definitively ads for other movies and shows because some movies on Disney+, but I haven't seen it in a while. It was pretty badly done, because you'd get confused and assume you'd started the wrong movie, so maybe they rolled it back?

2h agoHN ↗

The quoted text is identical to what I have received in an email from Disney+. I only tend to get a month at a time when I want to watch a given show, but if paying doesn't remove adverts, I'm not going to pay.

53m agoHN ↗

It sucks that Disney+ cancelled Bobba Fett and other great Star Wars series. One month at a time makes sense especially with the lack of new content that I want.

2h agoHN ↗

In every large org, including disney, there are people who will fuck with you to the full extent of the terms and laws if they think it can increase profit... they do not care about quality, experience, or morals. I've fought these people about marketing emails at dozens of orgs as a consultant.

I guarantee they will eventually use this to show more ads. The goldfish grows to fit its bowl.

2h agoHN ↗

They don't stop at terms and laws. They stop at what loses money, through customer churn or lawsuits.

2h agoHN ↗

That's why I don't really care that much about terms and conditions. Just because they say they can doesn't mean that they will, conversely, the writing can be misleading to anyone who isn't a specialized lawyer, so most people can't really tell what the terms and condition let them do anyways.

I usually go for reputation and precedent rather then legalese. And in the case of Disney, they had ads in their video tapes and DVDs, so I don't need to read the user agreement to know that it has a good chance to come to Disney+, whatever the legal pathway is.

2h agoHN ↗

Typically the only restraining force is a founder who cares.

2h agoHN ↗

there are execs and product people that care, but it's rare and they often get worn out

2h agoHN ↗

Who they will paint as an asshole in order to get them ejected.

And it will be true because the only way to defeat these people is actually being an asshole.

1h agoHN ↗

look we know 99% of people hate being tracked but we need the data to see if 0.1% or 0.5% people are clicking the links, you've got to be a team player here

2h agoHN ↗

Why can't they remove the embedded ads with AI?

Sheesh ... they're a big company. This should be easy.

2h agoHN ↗

They could. They won't, because those ads are probably - if you excuse a little Claudish - the load-bearing part of the contract that allows them to show the content in the first place.

(More cynical take: the ads are the whole point, the content itself is just a vector to get those ads in front of people, and prime them to be receptive.)

2h agoHN ↗

If you're talking about sports stuff:

1. Now you just have a blank screen. Sure some people might like that but others will think there's an issue with the stream.

2. They're purchasing the rights to show the sports stuff, not actually producing it themselves and removing the ads would make the cost of the rights astronomical.

Even when expensive linear TV packages were the norm, they still came with ads. With live TV paying has never negated the need for ads.

2h agoHN ↗

1. There doesn’t have to be a blank screen. Major League Baseball’s streaming service, for example, plays highlights or a placeholder video saying a commercial break is in progress.

2. What? They own ESPN which is producing the content, right?

Baseball literally has an ad-free tier for its live streaming service. I’m sure it’s not the only live service that does.

None of your points seem well considered. Why run interference for these companies?

1h agoHN ↗

I'm not familiar with MLB, only with NBA. But even their "ad-free" really isn't - there are still ad banners inside the arenas, on the court itself, and on the jerseys, the announcers often read ads ("this segment was brought to you by ..."), and if there is arena feed during the regular breaks, the in-arena events like a half-court shot are often sponsored as well. Plus there's standard service ads that announce next games.

Unless MLB blurs/bleeps all of these, it's not really ad-free.

1h agoHN ↗

1. Now you just have a blank screen. Sure some people might like that but others will think there's an issue with the stream.

NASCAR has a separate feed for international broadcasts without their ads. During the ad break they'll just show an overhead camera or maybe an in car camera.

2h agoHN ↗

Also we might try to promote different tiers of Disney+ itself within the app so to the extent you see that as an ad, that’s an exception to ‘ad-free’”

Yes I see that as an ad. Do you not? Does anyone not? And if I'm on the highest paying ad free plan, what are they promoting to me?

2h agoHN ↗

I’ve been a paying customer of Dropbox’s consumer plan for over a decade. Each time I visit their website I am greeted with a full page modal ad asking me to upgrade to a different plan I have no use for.

I’ve dismissed it every time. I don’t mind being shown that ad once. But it bothers me that they don’t care enough about my experience using their product to provide a “never show this again” option.

Or just use some metrics to know that if I dismiss it 50 times then maybe I’m not interested.

1h agoHN ↗

Do you want to upgrade now or later? Will you upgrade now or do I need to nag you to death?

1h agoHN ↗

This is a bigger problem than it may appear. The business lifecycle is well understood, whereby a company innovates, expands, and then when it has a sufficiently large customer base, it monetises. I.e. it enshitifies its products - making them more expensive over time relative to the value. This process is death by a thousand cuts. A PM might see that having the modal you hate show every time you load the site increases conversion by 3%. That's $1M ARR you just made the company! Wow! You get a bonus and a promotion! The problem is you erode customer sentiment by some undefined unit. Many people think NPS measures this, but it doesn't. That measures how many people love and hate the product. It omits the vast majority of people in the middle. They just add it to the increasing list of annoyances until one day there are so many annoyances that they leave. At that time it's very difficult for the company to understand why the user churned. It wasn't any one thing. It was a concerted effort over years to squeeze every cent out of the user at minimum cost.

32m agoHN ↗

At that time it's very difficult for the company to understand why the user churned. It wasn't any one thing.

It's very easy to know for people inside the company who actually care about the product and for their clients. It is really hard for directors and VP that anything they understand are numbers.

If I say "hey this modal/pop up is making customers angry" they are going to ask how much they care (is there even an unit for that?) and how much revenue is lost. The only way for them to handle a project is creating a goal for next Q and assigning people, when in most cases what you need is actually the opposite.

The problem is not that no one knows how to fix it, the problem is that managers organize around big problems and become useless at improving the small things or details. They become blind. It happened to me 100 times. They do not want things to be fixed unless there's a clear revenue increase, which is stupid.

2h agoHN ↗

I strongly agree, and it frustrates me when people and companies claim that advertising their own products "doesn't count." I cancelled my YouTube Premium plan because of ads. These are all the ads they permit on Premium, despite advertising everywhere that Premium removes all ads:

* Ads in YouTube feeds for other google products and services.

* Ads underneath videos for products from the channel owner.

* Sponsorships within videos from the channel owner.

* Advertising overlays (supported IN THE APP BY GOOGLE) for products and services from the channel owner.

* Email advertisements for Google products and services.

* Community post advertisements from channel owners which show up in the YouTube feed.

I contacted support to enquire and they state these are not considered advertising.

1h agoHN ↗

I mean, the stuff that's in the video is not really under Google's control.

Are you suggesting that the burden should be on channel owners to upload variations of their videos that don't include sponsor blocks? That's a bit onerous. My commercial agreement is with YouTube, not with the video creator.

If you don't like ads from creators, don't watch those channels?

YT Premium does provide the "skip ahead" functionality that almost always jumps over sponsor blocks.

I will say I've been a YT Premium subscriber for years and I've never seen any ads for other Google services in my feed, and I don't get advert emails either.

1h agoHN ↗

If google can't provide an ad-free product, they shouldn't be selling an ad-free product.

1h agoHN ↗

I mean, the stuff that's in the video is not really under Google's control.

It is completely within Google's control. They have a hundred pages of terms of services, dictating everything the content creators may and may not do and say, down to individual words, symbols, and opinions. If Google wanted to, they could tell content creators to stop adding sponsorships. I understand you'd make less money.

If you don't like ads from creators, don't watch those channels?

I stopped paying YouTube and I use SponsorBlock now. You're not entitled to my time or attention or money.

The problem is ultimately that Google advertises an ad free experience, which it's not. I'd be willing to pay for an ad free experience.

43m agoHN ↗

All creators that are on Nebula already upload sponsor-free versions there.

1h agoHN ↗

YouTube Premium now has integrated sponsor block. At least that's something.

And any ads underneath a video is at least not shown in the Roku YouTube player, nor are ad overlays as far as I know, since I've never seen one.

1h agoHN ↗

It helps but I understand that it's not automatic. Is that correct? If so it significantly undermines the functionality. SponesorBlock automatically removes ads. Meaning I don't have to scramble to open my phone or find the remote every time I don't want to hear/see an ad. That opt-out UX likely means most people ultimately watch the sponsored content.

It could be that this is a phased approach so as not to anger their creators too much.

54m agoHN ↗

For me personally it is as easy as pressing one button on the remote. But I don't put on videos in the background very often.

Worth noting is that there are thousands of high quality YouTube channels without any sponsored content. So those are effectively completely ad free with Premium.

1h agoHN ↗

* Ads underneath videos for products from the channel owner. > >* Sponsorships within videos from the channel owner.

I actually agree this is a bit annoying, but also the alternative is Google banning Youtubers from finding their own advertising partners, which I'm sure people would hate.

1h agoHN ↗

More importantly, it would lead to more “product placement” and other underhanded product/brand promotions.

And the real annoyance with YouTube Premium is that the UI is still full of engagement dark patterns.

1h agoHN ↗

I'm sure content creators would hate it because they would make less money. Billions of YouTube users around the world would be very happy.

To be clear, I'm not opposed to the practise, as long as that's clear up front. YouTube advertises Premium as an ad free experience, and in reality it's full of ads.

1h agoHN ↗

Do they not have a little sponsor skip thing? Where like if many people skip a segment, itll pop up like hey, wanna skip? I mean, thats about all they can do besides forcing youtubers to disclose exact segment lengths which would concretely hurt them whereas this provides a little sort of breathing room, or just straight up ban them, both of which would dramatically hurt the platform.

35m agoHN ↗

I understand they have an opt-out feature now. With positive interaction one can skip one sponsored segment (which works most of the time). The problem is that it's not automated. It required digging one's phone out of their pocket, or reaching for the remote. That's still really annoying. To point: it's still full of ads, even if they have the skip button now.

YouTube could tell content creators not to include sponsorships. The terms are long and onerous. Of course content creators would be upset and they would make less money. Ultimately my issue is that YouTube advertises an ad free experience with Premium and it still has a LOT of ads.

55m agoHN ↗

I'm in favour of people making money from their work. Maybe I'm old fashioned that way. IMDB, Duolingo and Wikipedia have encouraged the model of using unpaid labour.

YouTube isn't paying people properly, despite its vast revenues. At least with sponsorship the people themselves make some money.

39m agoHN ↗

Wikipedia predates Youtube by five years.

Unpaid cooperation of human to generate knowledge or entertainment predates YouTube by tens of thousands years.

32m agoHN ↗

I'm in favour of people making money from their work.

That's completely fair. YouTube offers content creators many ways to do this. For example, they can put content behind a paywall. They can ask for donations. They can ask for memberships. Members get all kinds of fun perks. The part I have an issue with is YouTube advertising an ad free experience with Premium and then allowing content creators to fill their videos with ads.

YouTube isn't paying people properly

I hope we can both agree that the solution to this is YouTube paying people properly, and not allowing content creators to shit all over viewers. That's pitting the little guys against each other while Google laughs all the way to the bank.

9m agoHN ↗

I hope we can both agree that the solution to this is YouTube paying people properly

The solution is proper competition to google. Because Youtube is pretty much the one true monopoly out there. But as we all know, video hosting alone is very,very, very expensive. It really is something you need to be a billion dollar company to do, and Youtube wasn't profitable until like... 2 years ago?

So I tolerate the user ad reads as the best compromise because nothing else would work. I don't think Youtube is a model where Google is being greedy so much as practical. At least not in how it monetizes creators (there's plenty of hostile means they do to creators as is, but the monetary structure seems fine).

9m agoHN ↗

This would destroy YouTuber culture AND rid us of ads on there. This is my own personal heaven. Nirvana. Eden. Promised Land. Paradise.

Let’s freaking do it.

1h agoHN ↗

Pro tip. Ublock origin gets you that mostly ad-free experience you were hoping for. Donate the money you save from the YouTube premium sub to unlock origin instead.

1h agoHN ↗

Thanks! It's great on Mac/PC but sadly it doesn't work on iPhone, Android TV and Apple TV. I have solutions for those now too.

1h agoHN ↗

Also, SponsorBlock. Can't recommend it enough. It even works on """smart""" TVs if you're controlling youtube from your phone.

45m agoHN ↗

uBlock Origin + SponsorBlock is the only way YouTube is even remotely watchable these days. Even still, it's not really worth it. I frequently find it better to spend my time doing anything else.

32m agoHN ↗

Is there a viable solution for YouTube on a Google TV nowadays? They've started doing 60 second ads which are absolutely egregious.

50m agoHN ↗

Sadly they don't accept donations, but send it to your favorite channel's Patreon or similar.

1h agoHN ↗

I don’t mind the in video sponsors. Some are good (ok map men ones are good), but crucially it’s not really something YouTube could directly block. They could put terms and conditions in place, but you’re driving product placement and it becomes a slippery slope.

Howver recently I’ve noticed adverts for “membership” for channels, and that is getting me close to picking my youtube habit. Same with Spotify and advertising concerts, but that seems to have gone away for me after I complained.

Sadly even the bbc does adverts on iPlayer. You used to be able to instantly skip them, but then in a big (internal) fanfare some idiot decided they could make them not skippable and increase some metrics and then get a promotion.

1h agoHN ↗

YouTube actually does block sponsor spots in videos if you have Premium. They call it "Skip Ahead" and don't really talk about sponsor spots, but practically speaking it's 9/10 just the "skip sponsor segment" button.

I remember about 10-15 years ago YouTube actually did try to ban sponsor spots in videos, but the backlash from creators was strong enough that they walked that back to "ok well we'll allow sponsor spots but you can't just insert the sponsor's own ad, it's gotta be your ad read and B-roll".

20m agoHN ↗

Most of the UI features that YT added over the last few years can be thought of as a way to skip sponsor ads. e.g., thumbnail previews on the seek bar, the little histogram on the seek bar, auto-chapter detection, and playing at 2x when you click and hold on the video.

11m agoHN ↗

that's not blocking though. It's allowing you to skip over the areas people commonly skip in videos where they take the data from everyone. I get them at sponsor slots of course, but also intros often. Because it's not removing it entirely, I would not consider that blocking.

1h agoHN ↗

I'd pay $20 / month for a Youtube subscription with no ads or sponsored content. Unfortunately even with sideloading on iOS there's no alternative live youtube vanced.

58m agoHN ↗

Sponsorship within videos at least gives money to the uploader. YouTube has forced that by demonetising videos or paying peanuts.

30m agoHN ↗

That's like complaining you purchased netflix subscriptiomn without ads and saw a product placement ad in a movie. I guess you want netflix to not show the movie, start cutting up the movie or ask that the movie be remade without any products.

15m agoHN ↗

YouTube sponsor segments are not subtle “place a Coke can facing the camera” integrations. They are dedicated ad segments with scripted (typically by the advertiser) promotions, often entirely unrelated to the video or channel.

To the end user they are indistinguishable from other video ads on the platform except the ad read is often (not always) done by the creator.

I don’t have hard data on the ratio but it’s not uncommon for a 10 minute video to have 1-2 minutes of full-interrupt ad segments embedded in the video.

2h agoHN ↗

I grew up with the Disney channel on cable as a kid in the 90s. Disney channel at that time was ad-free except for cross-promotions for other Disney channel shows, most of which I (as a kid who liked the Disney channel) wanted to know more about. I have HBO Now/max/go/whatever and before most shows there’s a skippable promo for HBO stuff. So yeah, I don’t think this is new and Disney+ as it is now is way more ad-free than either of those, so I’m not surprised they are trying to nudge the status quo back to a historical equilibrium; it’s just what these companies do

I’ll always pay more to see fewer ads. My kids see far, far, far fewer ads than I and my peers did growing up watching linear TV in the 90s and I’m going to keep it that way. If Disney+ gets in the way of that I’ll stop paying them and stop using their service, easy as that.

2h agoHN ↗

Anyone that doesn't see the obvious play here probably wasn't alive when cable was the "ad free" tv option.

These media companies cannot help themselves. Advert money is very tantalizing and they'll always want to find ways to sneak it in whenever and wherever they can.

29m agoHN ↗

I remember those days, and when Cartoon Network was the same. I didn't mind it then because, like you, I found the promos were a great way to know what was on the channel at different times. Especially in the age before on-screen guides.

But there are a few crucial differences between then and now: The ad spots were there to keep the timetables accurate, which is no longer necessary. They also served as a way to let you know what else was on the channel, which again is no longer necessary because that app opens to a menu of all available programming. And, now this is the important part, back then I wasn't specifically paying for ad-free access.

Anyway, I guess what I'm saying is, my Jellyfin server is about to get much more use.

1h agoHN ↗

One of the most egregious examples of this that's happened to me was with the DVD set of the second or third season of Mad Men. One of the unskippable pre-menu ads was for the next season.

And I didn't know what to say. Either I like the series and I'm going to buy the next season or I don't and I won't.

1h agoHN ↗

I get super bent out of shape when Apple TV+ advertises shows before the one I am trying to watch; even sometimes advertising the show that I am trying to watch itself and spoiling things.

I have actually cancelled my subscription because of this.

1h agoHN ↗

Yeah, I actually canceled Netflix when they started making it impossible to look at the available shows without seeing previews of each of them. I am trying to leisurely decide what I want to watch, not have 15 different actors scream catchphrases at me.

1h agoHN ↗

I don’t see this maybe because my Netflix app is older (on a 2018-era Roku tv). But it is annoying as shit on my friends tv with chrome cast.

35m agoHN ↗

I've talked to Apple support about this. Their website says...

    Apple Originals are always commercial-free.

But you are forced to watch ads for other shows before viewing an Apple original. The support person said that because the ads are before the show you are trying to watch, that the show itself is indeed commercial-free. Language lawyering at its finest.

1h agoHN ↗

Yeah, those kinds of ads are always aggravating to me because you’re not even making money by showing them to me. They feel like a display of power more than anything else.

1h agoHN ↗

I agree. I noticed recently an ad directly inside of 1Password. I’ve paid for a 1Password subscription since 2013, and have had a family plan for many years. I know the company changed hands several years back after AgileBits sold to VC, but this type of disrespect caused me to cancel my membership. There are plenty of alternatives that haven’t turned their focus to the “Enterprise” and aren’t trying to extract as much money as possible from their paying customers.

1h agoHN ↗

What would you say is comparable experience wise to 1Password? I’ve found particularly the 1Password Family plan there’s not really a good alternative of rolling with KeepassX, Bitwarden, etc.

The answer could be nothing and I still respect the choice to speak with your wallet.

49m agoHN ↗

If you don't need to share passwords between people (other than manually), Firefox Sync is perfect.

34m agoHN ↗

The closest I've found is Bitwarden, but even that isn't quite as good as 1Password.

23m agoHN ↗

Bitwarden, while not quite as polished, works well. If you have your own server at home you can even self-host, which I do. It's an open source server side app called Vaultwarden [https://github.com/dani-garcia/vaultwarden] which connects to the Bitwarden app.

I think the iCloud password manager also works pretty well, provided you're using Apple products.

1h agoHN ↗

I may be an outlier but I don't really mind being shown a relatively short ad before watching something. I'm almost never really paying attention yet anyways. Like yes, I'd prefer it not to exist but it doesn't cause me to get into a fit of rage.

But ads in the middle of something I'm watching? Fuck right off with that.

1h agoHN ↗

Yes I see those, and adverts for other services (watch this program etc) as adverts.

I don’t see adverts embedded in content as adverts. Be sure I’m watching the World Cup on bbc and see an advert on the players shirt doesn’t mean I want my money back, I’d rather we had no adverts, but it’s not unreasonable.

48m agoHN ↗

If I use service X I am MUCH less annoyed by an advertisement of subservice X.Y than I am by an advertisement of Nord VPN and Raid Shadow Legends.

2h agoHN ↗

"because we don’t have an alternative"

Ads embedded on the playing field? Sure. Billboards visible or sponsor logos on uniforms? I get it. Actual commercials? This is a solved issue for decades, there are "alternatives" as others have pointed out. This is a "Boiling frog" situation.

2h agoHN ↗

Ads embedded on the playing field? Sure. Billboards visible or sponsor logos on uniforms?

To be honest if I'm paying for no ads I'd be expect to have an option to blur that crap on inpaint it with AI.

Monitors and TVs should have this option.

19m agoHN ↗

A lot of the ads on the field and perimeter are themselves inpainted. And becoming more and more offensive over time, with animation and flashing and such as technical capabilities improve and viewers become accustomed and don’t revolt.

2h agoHN ↗

I read it more as a contract issue rather than a technical issue

1h agoHN ↗

No, there's nothing really to do. They aren't producing the feed, they're essentially hosting a stream from another broadcaster.

For instance, if you have Paramount+, you can watch sports broadcast by your local CBS station through it. That station is going to be running commercials, Paramount+ has no input on it. The most they can do is run ads over their ads.

I'm assuming there's something similar with Disney+. You can watch your local ABC broadcast or ESPN broadcast of a game, but you're just getting that broadcast as being currently aired.

But even for broadcasts wholly owned and controlled by a streaming platform, like Thursday Night Football on Prime, there are just times when it would be dead air. I don't entirely mind commercials in that instance. Nothing else is going on.

1h agoHN ↗

Let’s reverse the situation, they were able to add ads to sport events, so they can definitely remove ads and show the main event cameras if they wanted to. But they’re picking up showing ads indirectly through some other service.

1h agoHN ↗

Who is "they" in this situation?

I noted that the streaming service, like Paramount+, would be able to overlay their own ads over the broadcasted commercials, but they won't have control over the cameras. That's on the broadcast station, they're the ones controlling the remote production.

Paramount+ can only rebroadcast what my local CBS affiliate is broadcasting.

I think only Netflix and Prime have deals to actually produce sports broadcasts.

1h agoHN ↗

Ads consume attention, so I do prefer static. Then again, I don't know why people watch TV (at all) or browse without uBlock.

1h agoHN ↗

Does uBlock work on commercials aired as part of a stream/broadcast? I don't mean where they interrupt the stream and insert an ad, I mean that it's part of the video produced.

I genuinely don't know and am asking out of curiosity.

1h agoHN ↗

Do like international broadcasters do for these things and opt out to your own presenters with analysis etc

1h agoHN ↗

I'm unsure. I believe I've seen Telemundo at certain events, but they could have deals to rebroadcast and they'd have the same options as Paramount+. They can run ads over the broadcast ads and swap the audio feed with their own. The broadcast feed should have at the very least; a video feed, a crowd/stadium audio feed, and the commentary audio feed. So they could just not rebroadcast the commentary audio and replace it with their own.

2h agoHN ↗

Guys, guys, tthe cook only turned the boil up a degree or two, ypu cant even feel it!

2h agoHN ↗

Advertising is just a front for the surveillance capitalism/state and the one of foundation to the digital prison system. Of course they want ads on your devices.

2h agoHN ↗

I’m begging everyone to stop freaking out over prosaic non-issues like this.

This fight was lost at least a decade ago. Everything must now be a constant source of outrage

1h agoHN ↗

Whereas you would never stoop to exaggeration or your own contribution to this fight since it’s already lost, right?

1h agoHN ↗

I'd argue that since TiVo, if you're showing ads because "we don't have an alternative", you actually want to show ads or at least won't make any effort to implement a 20 year old technology for the sake of convenience.

1h agoHN ↗

Those are definitely ads and definitely not what I want out of a streaming service I am paying for. This is why I don't use Amazon Prime Video much, even Apple TVs subtle ads for other programs are distasteful and I get Apple TV for free, it still pisses me off.

1h agoHN ↗

When you select play on the media, does that media play, or some other bullshit get inserted first?

Call it what you want, if it's serving me content I didn't ask for, I'm not happy about it, especially if I'm paying extra for them to not do that explicit thing.

1h agoHN ↗

Their alternative is to not advertise a plan as “ad free” if that is a lie.

1h agoHN ↗

Our research shows that people with peanut allergies buy a lot of candy bars. We want to tap into that market, so we make a product call NoPeanutBars. But making them in a dedicated peanut-free facility costs a lot of money and extra work, and we really can't figure out how to do it. So we just put a disclaimer on the back that says NoPeanutBars may actually contain peanuts. What's the big deal? We don't put the peanuts in there on purpose!

1h agoHN ↗

I'll be clear that no I didn't - I read the announcement when Disney+ emailed it to me with no further context, plus adding this disclaimer was the reason for the email. So I disagree that this is our fault.

1h agoHN ↗

Even in live sports, Disney fully controls ESPN, so they absolutely have an alternative.

59m agoHN ↗

Also we might try to promote different tiers of Disney+ itself within the app so to the extent you see that as an ad, that’s an exception to ‘ad-free

I don't like when I press play and an advertisement starts for some other freshly released content on the same platform.

3h agoHN ↗

In South Africa (and I imagine other countries) they're currently force migrating subscribers over to a "new" app (at least on iOS and tvOS) and your profiles with their respective watchlists is left behind in the old app, no way to migrate / import it into the new one. This isn't even mentioned on their FAQ for the process. A absolutely terrible user experience.

On the bright side the "new" app (which I assume is actually the same as used in the US) seems to not have the following annoying issues of the old one:

- It was impossible to enable auto play on a "kids" profile. As my kids can't use a remote yet I had their profile set to "adult".

- An episode would never be marked as "fully" watched, but this wasn't just a mild annoyance, it would "break" autoplay when re-watching a series because when it started auto playing a next episode which was previously watched, it would "continue" from where you had watched upto (minus about 30 seconds). This results in it cycling through the last 30 seconds of every episode of a show. The easiest way around this I found was to make a new profile every now and again for the kids.

3h agoHN ↗

I've worked for one of these companies as it rolled out a new app. Surprisingly, it didn't seem malicious. It was just platform/framework churn + "we need to unify all these apps into one common codebase"

1h agoHN ↗

I don't really mind their unification efforts making me have to install a new app which for me on its own is only a minor annoyance and absolutely not worth getting at all upset about.

It's that they made no effort to bring over profiles and their associated watchlists, "continue watching" is my most used section of all the streaming apps (which they love moving every time I relaunch the app, but that's a different topic) and they didn't even apologize for essentially throwing away years' worth of tracking what the last episode I watched was.

3h agoHN ↗

I love this use of the word "agreement"

3h agoHN ↗

Disney, after having completely failed to appeal to the next generation, needs to extract as much revenue as they can now

2h agoHN ↗

It literally never fails.

If you pay to avoid ads, you are merely letting them know that you have disposable income to spend on this sort of stuff. You're doing their job for them by segmenting yourself into the upper echelons of the market.

At some point, some shareholder value maximizing CEO is going to show up and notice how much money he's leaving on the table by not advertising to all of those people full of disposable income.

2h agoHN ↗

The seas are always open, friend.

1h agoHN ↗

You can cancel a subscription. That's how subscriptions work. That means that any future changes is not a concern for current offerings.

And I can't understand why hackers never acknowledge this.

I can put gas in the tank of my car. In the future, they might lower the quality of the gas - or even make it more expensive! That doesn't change anything about the gas that I will currently put in my car.

you have disposable income to spend on this sort of stuff

Advertisers already know that a hundred percent of the population have $20 in disposable monthly income, because they can pay with credit. So they don't learn anything new.

1h agoHN ↗

This is part of why last year I mostly switched to just borrowing DVDs from my public library. Avoiding ads by not paying seems to do the trick rather nicely. The quality and variety is better than what I can find on any one streaming service, too.

29m agoHN ↗

Every year it gets more and more important to learn how to not be sucked in by a small amount of convenience. "Capitalism" has figured out how to abuse your desire for maximum convenience. You need to figure out what your price is for it, and stick to it like glue.

The funny thing is the sooner you get off of some particular convenience treadmill the easier it is to stay off.

17m agoHN ↗

The funny thing is, it may be less convenient but it's also more enjoyable.

Endlessly scrolling some algorithmic feed hunting for something to watch can be done without getting off the couch, but it isn't actually fun. Walking to the library with my family to return a stack of books and movies and check out some new stuff is one of the highlights of our weekend.

For anyone who's wondering where to start, I'd like to suggest that your library probably has a copy of WALL-E.

1h agoHN ↗

It's interesting that I've seen this argument 4 times on hacker news, all in the past 2 weeks and never before. Really is quite a small bubble

57m agoHN ↗

I've made this argument here on Hacker News dozens of times over many years now.

2h agoHN ↗

No it doesn't.

The changes are intended to cover the ads that are in pre-existing non-removable content. Nothing is changing, they're just making it clear that this is happening (or perhaps more unclear, judging by the response here).

2h agoHN ↗

That's sad. I do not want my money to go into ads anywhere. I decided that for my own life, I can do well without propaganda, aka ads. I can not kill ads in reallife, e. g. if a poster shows this on some house, but I can most definitely get rid of it on the www, which I do. Ublock origin is the bare minimum (I can also use it via thorium actually, so via the adChrome code base, but I'd love to be able to de-google myself as well - the sooner the better. Sadly I still depend on Google too much, which does not make me happy. Now that Google ruined its search engine, though, I am looking for viable alternatives. The other search engines are really bad though, although I have increasingly noticed that I get different search results, e. g. qwant shows other things than Google, and in some cases better results using the same search query, which was interesting. Sooner or later I can completely abandon the crap that is modern google search).

1h agoHN ↗

HBO, on their “ad-free” tier shows ads for their own content before almost everything. I reached out to support about this and they said they don’t count those as ads.

These companies are all scum. They shift definitions and make the service worse. I won’t be renewing my subscription to HBO over this (I’m upset I bought a whole year), and I won’t be opting for Disney+ in the future either, as it sounds like they are doing similar things (and more).

To me, “no ads” means “no ads”. I’m done with these technical definitions people come up with in board rooms to subvert customer expectations and erode product quality.

1h agoHN ↗

PSA: Soon german brand AVM will have dns blocking of advertising right in their routers (fritz box). Search the web for Fritz!OS 8.40 if you are interested.

1h agoHN ↗

Use BBC iPlayer and you will see a lot of ads. Just for BBC content.

1h agoHN ↗

Working in video ads has validated that I basically never pay for video or music services. 90% of dev time is spent optimizing the monetization path while the playback path needs to be good enough.

Anecdotally, appleTV never remembers which episode I was watching or the timestamp in the episode. I'm def not paying for the opportunity to yell at my TV.

That said, IMO this is the only business model for streaming companies and content owners to see bucketloads of money, so it sticks. Also, free tier makes for easy entry.

But I would gladly pay $10/month for a seamless streaming experience (app and playback) where I just select a couple of titles at a time. Similar to the mail version of netflix, but without snail mail.

At this point, streaming a known catalog is a text-book system, albeit expensive in terms of distro and bandwidth.

36m agoHN ↗

I'm def not paying for the opportunity to yell at my TV.

That’s what all cable news, reality TV, game shows and sports channels are!

1h agoHN ↗

This has the potential to seriously hurt their subscription model business

5m agoHN ↗

Advertising is getting more unbearable and disgusting every day. Does advertising actually attract anyone anymore? It just pushes people away...