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Seattle City Council votes to ban surveillance pricing in sale of groceries

165 pointsby 5h agoadvocacy.consumerreports.org
101 comments
2h agoHN ↗

In this bill it just lists grocery stores as one of the examples where this practice could be banned, I wonder if it would apply to other more general online storefronts such as amazon.

2h agoHN ↗

Actually, why even limit what it applies to

1h agoHN ↗

Because passing laws without limits is what leads to unintended consequences. For example, should algorithmic pricing of car insurance be banned? Should universities be banned from offering financial aid to lower-wealth students?

1h agoHN ↗

Should universities be banned from offering financial aid to lower-wealth students?

Yes, that is transparently a scam that let's them set the price to "whatever you've got (or could access via loans)." That is exactly the type of thing that should be banned.

Wealth redistribution should be a transparent government policy, not individualized pricing, which makes it impossible for anyone to know ahead of time what anything costs, completely destroying any ability to plan or even have a meaningful concept of money.

Insurance makes more sense to have different factors for premiums, but the market would likely function much better if their algorithms were required to be public.

1h agoHN ↗

At least in some cases, that would likely have the effect of making college education less accessible to poorer people. The richer people are currently subsidizing the poorer people; if you disallow that and have everyone pay the average, the richer students would pay less, but the poorer students would be priced out entirely. I think that would end up being a net negative for society.

(I agree the U.S. university pricing system as it stands is far from perfect.)

1h agoHN ↗

Wealth redistribution at point-of-sale is simply an insane policy. If you want to have transfers to the poor, provide transfers to the poor. If you want the government to provide aid, apply once with the governemnt, be approved for some level of aid, and then comparison shop with schools' published prices.

People saying "oh but the poor" are emotionally manipulating you to enable themselves to maximally extract from each person.

1h agoHN ↗

That's fair, and I agree a more wholesale policy could make more sense (though a government may still wish to limit some redistributed funds to being spendable only on things like college education, in which case you're approximately back in the same effective place). Bringing it back to the original topic, though, that sort of system is outside the remit of the Seattle city government, so I still think it makes sense for them to limit the rule's applicability. (It might not even be legal for them to apply it to universities anyway -- I don't know what Washington state delegates to cities in that way -- but that's orthogonal.)

Obviously, I think your second paragraph is an extreme overreaction; I have no stake in any university's profits, and I am not attempting to "emotionally manipulate" you.

21m agoHN ↗

University access to the poorer can be handled by public universities that offer their education to citizens / residents (tax-paying constituents of the corresponding political entity or their dependents) at no cost or a symbolic, very low cost.

With regards to insurance, that industry depends on ignorance. If an insurance company had perfect information (psychic, precognition level) on who's going to need a payout when and who's never, then the point of the insurance becomes nil. They're not going to enter contracts with individuals that result in a net loss, only with those that result in a net gain. That can look like them just raising prices until it results in a gain. If that's the case, people can just save and use their own money to cover the events that will happen, because insurance would not be of any benefit to anyone at all.

The way insurance works on a basic level is they know a percentage of people will have a set of events happen to them, but they don't know who. They have a large amount of clientele and charge everyone such that the revenue can cover the expenses of the unlucky percentage of their clientele and make a profit. To the individual, the insurance expense results in less than what they would pay would they be part of the unlucky percentage without the insurance cover.

The arrangement is founded on the ignorance of who belongs to the unlucky percentage. The economics of insurance don't work without the ignorance. So yeah, at some point, algorithmic pricing of insurance likely ought to be banned if we still want insurance to exist on a meaningful level.

2h agoHN ↗

Because I'm a bit lazy/busy, is there a summary that covers things like shopper cards/discount cards/membership requirements, and if this allows businesses to find different means of escape from the rules.

1h agoHN ↗

from the bill:

“Algorithmic-based price discrimination” does not include:

5. The covered retailer offers a discounted price on equal terms to one of the following groups of consumers:

c. Members, enrollees, or participants in a loyalty, membership, including cooperative memberships, or rewards program [...]

2h agoHN ↗

Has buying groceries online been normalized to this extent? I still feel dirty about it, but maybe I’m too old fashioned.

2h agoHN ↗

Seriously, once you realize you’re paying a minimum of 30% extra, it becomes hard to stomach.

2h agoHN ↗

For a lot of people their time and their effort is worth more to them than their money unless it is something they particularly enjoy doing themselves.

2h agoHN ↗

Is that assuming Instacart/DoorDash? Click and collect or even delivery from grocery stores isn't nearly that bad, right? I thought it was pretty competitive.

1h agoHN ↗

Walmart, for example, maintains in-store pricing, but charges a $95/year membership fee and you tip the driver.

1h agoHN ↗

Kroger's delivery service wasn't that bad at all, it was fantastic actually.

Of course, some things are too good to be true, they apparently lost hundreds of millions of dollars on the effort before closing it down earlier this year. At least they did in my area in January, my understanding is they ended it everywhere they didn't have a physical store presence.

2h agoHN ↗

Depends on what you mean. I can buy groceries directly through the grocer instead of a middleman like DoorDash. I would count that as online.

1h agoHN ↗

Many grocery stories were also experimenting with digital signage that is dynamic as well. So many not individually profiled but at level of hours/neighborhood. They are trying to bring it where they can.

1h agoHN ↗

A lot of grocery chains let you order online. They'll pack it for you and you simply drive there and pick up (they'll bring to your car).

1h agoHN ↗

For example, Safeway (and the rest of the Albertsons stores) offer coupons that are only available online. You use them in person in the store, via the loyalty card, but you have to use their website or app to get them. Some of these get offered to everyone, but others are personalized based on whatever data they have on you.

2h agoHN ↗

The best solution is a constitutional amendment that actually enshrines a right to privacy. Among other things, the retention, aggregation, correlation of any personal data should be illegal (including for commercial purposes). (Storage on behalf of users in encrypted form could be made OK. Could also be refined to support retention of data of the medical, legal, etc kind with the attendant non-admissibility protections.)

This would fix this issue, it would destroy the surveillance models of Google/Facebook, and it would fix the Flock issue, etc. It would also fix the Roe v Wade issue: women would be able to get abortions in the first couple months of pregnancy without the possibility of harassment, since law enforcement would have no capacity to detect pregnancy until then.

Also, tech won't save us had a podcast on the dynamic pricing topic: https://podcasts.apple.com/us/podcast/how-data-is-changing-a...

2h agoHN ↗

This is simply untenable. Institutions of all kinds have been keeping records connected to individuals for millennia.

Try to run a school when you can’t maintain data on the students.

2h agoHN ↗

You can have privacy and an institution can collect data.

HIPAA is an example of that.

All personal data should be treated with at or near HIPAA levels of security. If I give my personal information to my bank, or google, that's fine for them to look at it, but it's not ok if that information magically lands in the hands of Coca Cola for marketing.

1h agoHN ↗

Yes, mostly, but google shouldn't be able to "look" at it either. No entity should be able to derive a commercial benefit from my data; any commercial value of my own data should accrue entirely to me.

You could build a test: the company should not be able to derive any additional value from 100 fully anonymized interactions with the same person as from 100 interactions with a deanonymized individual. Google obviously fails this test since targeted advertising is much more valuable if you have non-anonymized entities.

The doctor can store my data because it is necessary to provide me with the service, but the doctor shouldn't be able to sell my data, nor correlate it with their other patients' data.

Of course, a doctor will learn from treating me and become a better doctor, so you can't actually enforce this totally in practice. But it's like porn - you know when you see the violation.

1h agoHN ↗

Let me get it straight. You want to be able to engage with a commercial entity, but you don't want that commercial entity to be able to look at anything that results from you interacting with them? That doesn't even sound like a good user experience. I want the companies I engage in business with to be able to look at the data within the confines of our relationship and be able to do useful things with it.

If you don't want Google to be able to do anything at all with information you put into their system, easy, don't open an account!

I can agree with some of the other points, Google shouldn't be hoovering up mountains of data, etc. Just have to be careful of extremes. If you enshrine something bad in something as difficult to change as a constitution, you're stuck with it, and all your unintended consequences, potentially forever. You say "you can't actually enforce this totally in practice" but have you ever met a law firm? They would absolutely take the most extreme possible interpretation and milk all of society for billions a year if they can find an appropriate avenue.

This kind of extremism is what derailed some constitutional reforms in South America over the past decade. It started with reasonable center-left people saying some reasonable things, the radical left seized the process and wrote the final draft and faced with a choice between insanity and an unsatisfactory status quo people made the only palatable choice.

1h agoHN ↗

Your argument applies to the grocery pricing situation: "if you don't want the grocery store to aggregate all of your interactions, don't shop there".

All aspects of the commercial transaction should be clear and transparent: I give the grocery store cash, it gives me food. My data shouldn't be taken from me, and nor should I have to consent to my data to be taken from me in order to shop there.

Google can store and serve me my data. It cannot use my data for commercial purposes that do not directly serve me. Nor should it be able to aggregate my interactions in a way that serves to increase its own profit, as this, over time, increases the relative power of the firm.

56m agoHN ↗

Does showing you less ads for things you actually want to buy instead of more random adds serve you directly? You could make a pretty solid argument that it does.

29m agoHN ↗

Does showing you less ads for things you actually want to buy instead of more random adds serve you directly?

It does until that mechanism is turned against me, as I have to assume it will be.

11m agoHN ↗

No, ads are approximately never to your benefit, and if they are, it's entirely by accident. Their entire purpose is to corrupt your preferences or misinform you to the benefit of the advertiser. If you actually wanted to buy the thing, they wouldn't need to spend money on ads (and anyone competent would measure lift over a baseline, not just raw "did people buy the thing" for campaign effectiveness).

If you're to see any ads at all, it is vastly preferable that you see random ads for things that you would never be interested in and that register as pure noise to you. Things you could be convinced to buy, or propaganda that elicits some response are the worst case to encounter.

18m agoHN ↗

But Google is a monopoly, so you have little choice in the matter.

Unfortunately these things are never so clean as in the theoretical model. As a monopoly, there are likely many situations where interaction with said monopoly is unavoidable.

1h agoHN ↗

It's not - GDPR does that and it could even be much stricter still and we'd be fine.

2h agoHN ↗

Would it? The 1st is a prohibition on the rights of government, not private parties. Would the new amendment apply to the government, or to private sector, or to individuals? In any case, the 1st and the 28th? would continually be butting heads, since the 1st prohibits congress from passing laws that would enforce the 28th (and by extension, the states via the 14th). Would a newspaper be allowed to publish unflattering personal, privacy violating details? Would you be allowed to put up a political flyer alleging the same? I'm not sure an amendment is _the best solution_.

19m agoHN ↗

We already have laws that abridge the freedom of speech, so it's not absolute.

What's special about slander that we can have a say "you're not allowed to make defamatory false statements about people," but we couldn't have "you're not allowed to spy on people and sell information about them"?

Granted slander is a civil and not criminal matter, but if I could sue companies for sharing personal information about me that would still be something.

2h agoHN ↗

Cool thought but until violating the said constitution actually has enforceable consequences it’s not more than a paper tiger.

Take for instance the 2nd amendment. It is constantly under siege by government officials, both elected and appointed, as well as an activist judicial. Thankfully the SCOTUS has been somewhat successful in parlaying these incursions but someday the perpetrators will succeed, and I think mainly because there are no consequences for trying.

Just an example and JMHO.

1h agoHN ↗

The gun lobby’s interpretation of the Second Amendment is one of the greatest pieces of fraud, I repeat the work fraud, on the American people by special interest groups that I have seen in my lifetime. The real purpose of the Second Amendment was to ensure that state armies—the militia—would be maintained for the defense of the state. The very language of the Second Amendment refutes any argument that it was intended to guarantee every citizen an unfettered right to any kind of weapon he or she desires.

Sounds like you have been a victim of fraud. At least according to a former Chief Justice of the US Supreme Court. To prevent more people falling prey to fraudsters, Justice Stevens recommends that this amendment should be repealed - https://www.nytimes.com/2018/03/27/opinion/john-paul-stevens...

1h agoHN ↗

"Chief Justice of the US Supreme Court. To prevent more people falling prey to fraudsters, Justice Stevens recommends that this amendment should be repealed"

I think you might be missing a sentence or a citation there, because Stevens was an associate justice, never the chief on SCOTUS.

https://en.wikipedia.org/wiki/John_Paul_Stevens

1h agoHN ↗

Amen, I've ranted on HN about that a few times. [0] There is zero question that the Second Amendment was created as limit on the federal government interfering with individual states, and did not bar any state from whatever policy they chose for themselves. (Also, at that time, every state was already mandated by mutual treaty to have a "well-regulated militia" with state-appointed officers and state-funding, so the term had existing meaning.)

Whether that narrow scope is/should-be still true is trickier given the 14th amendments, although I believe it was wrongly included in the incorporation doctrine. [1]

[0] I know Google-search scoped to HN used to find them, and today it doesn't. The enshittification continues, is it time for me to start slowly scraping my own comment-history?

[1] https://www.law.cornell.edu/wex/incorporation_doctrine

1h agoHN ↗

until violating the said constitution actually has enforceable consequences it’s not more than a paper tiger. [...] Take for instance the 2nd amendment.

That seems like an exceptionally tepid constitutional violation to pick, after the last several years of massively-worse and flagrant violations.

Are you offering it because you think it represents something typical, and current events will prove to be an extreme outlier?

1h agoHN ↗

Honestly it is the one that came to mind as I am apparently a victim of fraud.

More seriously though what good is a constitution if it can be violated without repercussions?

You and I do agree on one thing though but I would adjust that to being the last 40 years rather than just several.

1h agoHN ↗

Once people manage to bypass the 2nd Amendment, the next one to go will be free speech.

46m agoHN ↗

Free speech has already gone, but guns have not. In fact, the guns are being used to suppress free speech.

28m agoHN ↗

I know. I’m willing to bet the first thing they’d do after seizing the guns would be to stop unfriendly media from first hand reporting of events in the White House.

Then, when they know they’re proof against an armed citizenry, they’ll start running government policy as a way to line their own pockets. Why, it wouldn’t surprise me if a sufficiently emboldened crook, safe in the knowledge, that you personally cannot stop them by armed force, started to flout the laws left and right.

Put it another way. I never fail to be amazed by the fantasies that govern significant chunks of American thought. People who’ve lived there, and also in other places are able to figure out pretty quickly where they’re actually safer, and more respected by their government, and able to live a decent wholesome life.

I’ll note in passing that there are other countries with similar levels of gun ownership but less suicide and violence. Perhaps the first is because they have slightly more left leaning social policies. I’m all but convinced that the second is because they aren’t driven to a frenzy of terror by their local media. Maybe that cat has escaped its bag and isn’t ever going back. A shame. To live one’s life in fear of angry frightened people with guns sounds awful to me.

Last thing. I’ve had guns pointed at me twice. Once by an infant British soldier in 1990s Belfast. And once by a robbing bastard in a very wealthy part of Los Angeles. Neither was fun, but at least the soldier was predictable in the then prevailing circumstances

2h agoHN ↗

This is impossible is you consider the financial sector - any kind of unsecured private lending like mortgages become dead in the water, fraud detection goes out the window, money laundering, etc.

1h agoHN ↗

Good points, but there should be partial solutions. For example, you can present data about the consumer in order to decide on the mortgage, but once the transaction is complete, the data should disappear. You need something akin to "the data can be used only for the particular purpose of the transaction at hand, and the data must be wholly necessary for the transaction at hand."

We also know that mortgage lenders use irrelevant---well, scratch that---protected data to make decisions (i.e. discriminatory). Race for example is not supposed to be used in lending decisions.

Fraud detection can probably be solved by other reasonable means. And in any case, if you take the fraud argument to the limit, then you'd end up advocating for constant surveillance to prevent fraud. Equifax, Experian, and Transunion are all horrible companies who do their ostensible job minimally well, while maximizing the exploitation of the data of the people.

46m agoHN ↗

This hurts me. I want lenders to have good access to the data that shows I am a high quality borrower. Less access adds risk to the lender which they will respond to by taxing me with a higher interest rate and it benefits scammers and people who don't pay their bills.

10m agoHN ↗

I am not convinced mortgages is a net benefit to the society in any way.

1h agoHN ↗

But that will absolutely never happen, the country is more corrupt than it has ever been and doesn’t care one bit about citizens concerns

1h agoHN ↗

one only needs to open a history book to see that this country used to be much, much more corrupt. while this country has problems, we are far from the first generation to face them.

1h agoHN ↗

It would also return tech to something only the wealthy can afford, and the poor get scraps.

The advertising model is socialist utopian business model, where everyone gets the same service, for the same cost, with money being no barrier to entry. Kids in Indian slums are watching the same Youtube as Moms watching 105" OLED TVs in the Hampton's. Hell that mom might even be watching that kids video, which Google happily hosts and promotes for them. All for the cost of being shown detergent and car ads.

People take the internet for granted, and treat ads as some invasive species commandeered by mega corps to extract money from the communal nature of the modern web.

The alternative though is not the current internet sans ads, the alternative is paywalls on everything, and only the rich kid having a Google, Meta, Discord, and Reddit account.

Ads suck, but at least make an effort to see the whole picture.

54m agoHN ↗

Nothing that person said was about removing ads.

14m agoHN ↗

There's plenty of other laws that limit the choices of the poor for their own good. You can't just build a lean-to slum, you can't buy swill milk.

42m agoHN ↗

Your solution is so efficient and workable that I highly doubt we will ever be able to implement it. Any future has to be something we can arrive at from where we are today, and since your future involves a few large corporations dropping their hands on fistfuls of cash, it's going to be really hard to get to it.

25m agoHN ↗

The Family Educational Rights and Privacy Act (FERPA) is the educational equivalent to HIPPA.

17m agoHN ↗

Well, no, its the law that contains the educational parallel to the privacy and rights of record access parts (but not the rest) of the Health Insurance Portability and Accountability Act (HIPAA) of 1996.

Aside from the wrong acronym, the privacy and access rights are the central focus of FERPA, but pretty far down the list for HIPAA, despite being what many people think it is centrally about—which is why both “rights” and “privacy” are in the name of FERPA but (despite the joke about the common error in the acronym that “the second P in HIPAA is for Privacy”) neither is in the name of HIPAA.

2h agoHN ↗

The devil is really in the details:

The bill also permits a vast array of discounting practices while requiring increased transparency around discounts and placing some limitations on how consumers can be profiled.

The issue isn't "hey, you gave me a custom price that was disadvantageous". The issue is that "you gave me the regular price for some item but gave discounts to other people". That's trickier to outlaw because the "bad price" is the regular price, not a special discounted price.

If businesses are behaving badly, what they're doing is setting high regular prices and then discounting items that they don't think you'd otherwise buy. For items that you buy all the time, they're giving you minimal or no discounts.

But if you tell them they can't do this profiling, then they'll presumably resort to some mix of (1) no discounts with slightly lower overall pricing or (2) some loss leaders but otherwise regular pricing.

It's not especially clear to me that in the long run this is much better for consumers. They might get slightly more consumer surplus, but I doubt it will make that much of a difference. People in a given area probably have fairly similar buying patterns, plus they can still use loyalty programs, student/senior discounts/etc., as well as traditional coupons, to let customers sort themselves into "I'm generally price conscious" and "my time is worth more than my money".

2h agoHN ↗

It can never be better for consumers. The only way a business would adopt this practice is if it leads to greater revenues. On average, that necessarily means worse prices for the average consumer.

But if you tell them they can't do this profiling, then they'll presumably resort to some mix of (1) no discounts with slightly lower overall pricing or (2) some loss leaders but otherwise regular pricing.

That's not true. Competition with other market participants should in theory (assuming competition) be sufficient. The firms are in general already charging the profit-maximizing price. They could, however, increase profits with more information.

But there is the additional problem that they will also monetize this information by selling it into advertising markets. The whole point of this business model is to capture previously uncaptured value that would otherwise have been shared in the commons.

2h agoHN ↗

It can never be better for consumers. The only way a business would adopt this practice is if it leads to greater revenues. On average, that necessarily means worse prices for the average consumer.

That depends on the distribution of consumer incomes. Price discrimination (charging people more who can afford more) can be good for low-income customers.

1h agoHN ↗

If you somehow arrange for a redistributive effect. But in practice, the firms are likely to charge each consumer the maximum that consumer can afford. These firms are not engaging in some philanthropic process here.

If you want redistribution, implement a wealth tax.

1h agoHN ↗

Are there any examples of markets where price discrimination is good for the average consumer? Airline travel is the one that pops to mind - first class customers pay well above marginal cost and effectively subsidize the cattle class, right?

1h agoHN ↗

In the long run it would be strange for this to be the case, no? What are the economic forces that give rise to this? Maybe sometimes recessions affect poorer people more, and first class tickets smooth out revenues?

But in the long run, we've seen a steady worsening of the economy experience as airlines have invested in improved first class experiences. In the long run it's simply impossible for a firm to serve poor people (they have no money), absent interventions that allocate buying power to the poor person, or others that force the firm to do so.

2h agoHN ↗

It can never be better for consumers. The only way a business would adopt this practice is if it leads to greater revenues. On average, that necessarily means worse prices for the average consumer.

Not necessarily. Look at airlines for example, which make heavy use of price discrimination. This allows them to offer a lower economy price to people who have less money, while subsidizing the flight by charging a higher price to business or luxury travelers.

If they were only allowed to offer one type of ticket at one price, it would mostly benefit richer passengers while pricing the poorest passengers out of air travel.

2h agoHN ↗

Nobody is saying you can’t have different classes of service or product offerings. But if I’m buying a banana or you’re buying it, it’s the still a banana.

1h agoHN ↗

Different air travelers can pay very different prices for the same seat.

Airlines can't directly tell how much money a customer has, so they find indirect proxies.

Business travelers (reimbursed by their employer and thus not very price-sensitive) have identifiable patterns. They prefer particular flights on particular days of the week, tend to buy tickets close to date of travel, etc. Airlines exploit this to charge them higher prices.

1h agoHN ↗

If two consumers purchase the same item at the same time, it should be the same price. That's what we're debating. If an airline raises prices closer to departure, then that's not a violation of privacy, nor discriminatory in the sense we're discussing here.

I do, however, object to firms aggregating any individual's purchases across different interactions. That data should belong solely to the individual and it should be illegal to retain enough information to aggregate interactions across interactions with the same customer.

2h agoHN ↗

Stores already have that in the form of having cheaper and more expensive products in the same category (for example, 5 different brands of tomato sauce).

The practice that needs to be outlawed is invisible and per customer pricing. It would be the airline for the same class of seat charging different amounts because, for example, their profile of the flier shows they recently searched for "casket" and so they are likely heading to a family funeral.

It would be as if the airline for their economy class offered the flight for $1000 if you don't play, $600 to attract customers into buying, and $800 if they find their customer is desperate. All for the same seat.

1h agoHN ↗

They already do charge different prices for the same seat, based on their assessment of the type of passenger you are.

You've picked an "evil" example, but what price discrimination really tends to look like is charging richer people more.

Prices are generally lowered for poor people because they'd rather have your $300 than have an empty seat. If you don't have $800, no amount of desperation will make you pay it - you'll just miss the funeral.

1h agoHN ↗

If they were only allowed to offer one type of ticket at one price, it would mostly benefit richer passengers while pricing the poorest passengers out of air travel.

I'm sold, how do we put this in the Constitution?

2h agoHN ↗

In the end this made news about how the surveillance economy works and should further freak people out about it. This helps long term I think.

1h agoHN ↗

I have a club card account with a fake name on it. While they may track the purchase I make and know that a single person made them all, it's not attached to anything that is linked to me. My understanding is that they can't link credit card numbers to purchases, they can only use the number to run the transaction.

It's not great they track purchasing, but if it's not linked to me I don't really care that much.

1h agoHN ↗

Unfortunately AI will get better and better at circumventing your security by obfuscation. The best use of AI is surveillance.

2h agoHN ↗

Does anyone know how authority on passing these kinds of rules go, and if they are enforceable?

Is there some state/federal law that delegates power over some things to the municipalities/cities/counties etc that allow them passing ordnance like this?

It feels weird to me that this would not be a state / federal level decision, but maybe that's just my Finnish ass.

2h agoHN ↗

The constitution generally, at both the federal level and state levels generally has a clause like "if its not enumerated here then the next division down has the right to regulate it" hence why the feds regulate interstate commerce, but not state internal commerce. This usually stops at the county level, not the city level, but large cities are effectively their own counties so that distinction doesnt matter much.

Its enforceable in that the city has a police department and zoning rights. So they can force businesses out for violating the law, and they have they have the monopoly of violence within the city to make sure you follow their directions. But whether thats funded or practicable depends on other factors.

42m agoHN ↗

There are only 2 divisions in the constitution, federal and state. Everything further down is not covered. States are allowed to rule over counties and cities absolutely, and can even dissolve them entirely.

2h agoHN ↗

My understanding is that in typical Seattle fashion, this is a new legal requirement with zero funding or staffing to implement and enforce it. If you feel you have been wronged, hire an attorney and sue.

2h agoHN ↗

That's not as good as auditing the books of grocers, but it's better than permitting surveillance pricing.

2h agoHN ↗

Will Seattle City council also implement one parking fee for all neighborhoods and times of day?

1h agoHN ↗

They won't implement surveillance pricing for parking fees, if that's what you meant to say.

1h agoHN ↗

Why is this limited to groceries? I don't want to pay a different price than others for any category of item, not just groceries.

Should gyms be able to charge me more based on my weight? Should airlines charge me more because they know I need to travel urgently? Should pharmacies charge me more for medication because they know I have a chronic condition? Should an online retailer charge me more because my browsing history suggests I'm willing to pay a premium? Should insurance companies charge me more because they know I'm unlikely to shop around?

1h agoHN ↗

If I'm selling to the wealthiest zip code, where the median house price is over $10M, should I be disallowed to charge higher prices? (Not for selling a house, but selling ordinary stuff to them).

If I'm posting something for sale on Craigslist, and I don't put a price, is it OK if I quote different prices to different people who text me?

I can see arguments both ways.

1h agoHN ↗

Not comparable. The markets can still charge wherever they want, but it needs to be priced per item and not per customer. In your house counterexample, you could set whatever list price you want.

1h agoHN ↗

I updated my comment - it wasn't clear. I wasn't referring to the price of houses, but to the price of goods sold to people living in that zip code.

1h agoHN ↗

If I'm selling to the wealthiest zip code, where the median house price is over $10M, should I be disallowed to charge higher prices?

I think so, because perhaps your costs to distribute those products is more too. But what I don't think you should be able to do is say, well your house was $50mm and your house was $1mm so you pay much more. Or you're wearing Air Force Ones so maybe your price is just a little more wink wink. It's a bit like hyper-targeted advertising versus general advertising.

If I'm posting something for sale on Craigslist, and I don't put a price, is it OK if I quote different prices to different people who text me?

I think so as well. I don't see a problem with this - you don't know anything (maybe besides a green/blue text) anything about the buyer, how much they make, &c.

57m agoHN ↗

I think so as well. I don't see a problem with this - you don't know anything (maybe besides a green/blue text) anything about the buyer, how much they make, &c.

Going with the Craigslist scenario, what if I do? What if I quote different prices depending on the area code of their phone number? So I quote higher prices for people with a California number?

I'm not asking about morality or ethics. Does it make sense to make this scenario (Craigslist ad) illegal?

50m agoHN ↗

Idk it seems like it's just different to me and we don't need to create a blanket rule that encompasses Craigslist. Why not just start with stores for example?

35m agoHN ↗

I take issue with this type of argument, because it ignores that scale is the _core_ part of the problem.

Equating "an individual selling on craigslist prices based on area code" with "Albertsons buys petabytes of individual private data and prices groceries based on income" is IMO not valid. Yes the very very core -borderline philosophical- question is the same. But the _scale_ is what makes it the problem.

It's the same argument I heard a few times "Why is flock a problem? My home driveway camera points at the street and sometimes I can read a license plate!"

So much like other laws / ordinances / provisions / etc. if regulation against this type of behaviors get enshrined, they should include thresholds for scale (which I believe the Seattle one does)

27m agoHN ↗

If I'm selling to the wealthiest zip code, where the median house price is over $10M, should I be disallowed to charge higher prices?

Yes, you should be disallowed. Otherwise every online store will upcharge you based on IP. There can be exceptions for small businesses or individuals, but that's it.

1h agoHN ↗

you already do pay a price difference for many categories of items, insurance is a big one... where you live, how old you are, gender, etc

it used to be the norm with health insurance until the ACA dropped discrimination for chronic conditions

airlines charge more if you're too large to fit your seat

online retailers very often charge people more, there are hundreds of factors now... but one funny case was mac users getting redirected to more expensive hotels by travel sites

car insurers will raise premiums for people who haven't switched recently, I had to switch every 6 months for a couple years until one of them just stopped hiking prices around renewal

dynamic pricing is very very prevalent, but doing it on food (like health insurance before it) is particularly egregious

1h agoHN ↗

airlines charge more if you're too large to fit your seat

I don't think this is a good example, because you're literally using more of the product that's being sold. I get where you're coming from but this one doesn't seem to really reinforce the point you are trying to make. It's like selling by weight or something if you wanted to compare it to groceries.

1h agoHN ↗

well there are valid and invalid examples, I don't think you could have a blanket rule that covers everything

with the airline seat example some could argue that they have health reasons beyond their control and it's not their fault that airline seats are so small (they really are smaller than ever)

another example are stories of electricians charging more to people who want EV chargers installed because they already paid a premium to buy the EV, contractors will often bump up their prices if a house looks nicer, etc... these sort of biases have been rampant everywhere for a long time

48m agoHN ↗

another example are stories of electricians charging more to people who want EV chargers installed because they already paid a premium to buy the EV, contractors will often bump up their prices if a house looks nicer, etc... these sort of biases have been rampant everywhere for a long time

I think this is a more concerning problem and it's tough to tackle but I'd also say don't let perfect be the enemy of good. We can do some things to start with which I think would capture a lot of the downsides of these pricing models.

1h agoHN ↗

There is charging more because your costs are higher (most of your examples), then there is charging more because of opportunism. Insurance is customized because the costs are higher. That's fine.

Taking advantage of your personal circumstances that is unrelated to cost to charge you more--especially when it is hidden from you--is what is bad and should be illegal.

1h agoHN ↗

This is great news, but a bit surprising. I think, truth be told, the socialist left would like nothing better than to have surveillance pricing, so long as it is deployed in the aid of poor people. And of course the designation "surveillance pricing" would have to go. Something like "equity pricing" would have a much better ring to it.

1h agoHN ↗

i'm not sure why this is surprising. the socialist left, the coalition who care about equal access to good and services, is leading the charge against surveillance pricing.

the socialist left would like nothing better than to have surveillance pricing, so long as it is deployed in the aid of poor people

nothing about this makes sense. i think you're making an argument that the socialist left wants poor people to afford more, and yes that's true. but comparing that to price gouging is where logic left the station.

35m agoHN ↗

nothing about this makes sense

You are underestimating how much they want to take from the rich to subsidize others. They want to do this so much that they just implemented an unconstitutional income tax against the rich. As long as it's only rich people getting price gauged I do not think they would lose any sleep.

43m agoHN ↗

(good thing happens)

"I assume the people I hate would support the opposite bad thing to this good thing."

57m agoHN ↗

I think it's fine to allow it but if you're going to price things based on the individual buyer, you then should be forced to accept counter offers. Make everything negotiable.

$5.00 for a gallon of milk? No, I'll give you $2.50. Back and forth until you find a mutually agreeable price.

16m agoHN ↗

Ah yes, the old 3 hour grocery list negotiation. This must be the lauded efficiency the capitalists are always on about.

48m agoHN ↗

I’m most concerned about data that would normally be illegal to collect or give to advertisers still making its way into their databases anyway. It would be illegal for your doctor to sell details about your health conditions to advertisers, but they may be able to infer it anyway from your purchasing or search data.

Add AI to the mix and it gets worse. An AI algorithm instructed to maximize profits may charge double for a chocolate bar to someone it inferred was diabetic, but AI is non-deterministic so it would be difficult to prove the reasoning for its decision, which would be handy for plausible deniability.

And the government being able to purchase data that it would be illegal for it to gather is a massive and glaring loophole. The actions of the Trump Administration should make it obvious to everyone how massive databases with intimate and personal details could be weaponized.

8m agoHN ↗

Economic background: profit maximizing businesses would like to extract the most value out of every transaction. Not everyone derives the same value from the same thing. E.g., someone might be willing to pay $5 for a burger, whereas others might only pay $4. Price too high and you lose the people that will only pay (or can only afford) less. Price too low and you don't charge people as much as they would have been willing to pay and lose out on profit. The economic POV is that voluntary transactions happen because both sides benefit (or at least don't lose out) or they wouldn't happen. Therefore every voluntary transaction produces some economic benefit in the form of producer and consumer surplus. The amount of these is determined by the gap between the price and the consumer's WTP (willingness to pay, i.e., the highest price they would be willing to pay) and the price and the producer's WTA (willingness to accept, i.e., the lowest price they would accept at). Together these form the economic surplus of a transaction.

Profit maximizing businesses want to capture as much of the economic surplus of transactions as possible by optimizing the price they charge. When businesses offer a single price their ability to do so is limited because some people with a lower WTP that is still above the producers WTA don't elect to purchase and on the flip side some people who have a higher WTP would be willing to pay more and don't.

To increase their profits therefore businesses can attempt to do what's referred to as "price discrimination" which is when they offer different prices to people based on the person's perceived WTP (there are different means of doing so, such as geographically based pricing, etc.,) and when they offer exactly the customer's WTP to every unique customer it's called perfect price discrimination, because they're capturing the entire value of all transactions.

In competitive markets, businesses ability to price discriminate is reduced, but not entirely eliminated.

Now... this surveillance pricing is basically a form of price discrimination. However, the interesting part is that while price discrimination in net is beneficial for businesses, it actually can also benefit lower income/lower WTP consumers by allowing them to buy at a lower price (since they wouldn't have bought at a higher price -- both the consumer and the business benefit here) but hurts customers with a higher income/WTP since the business can charge them more.

This is interesting because this is a somewhat rare regressive (hurts lower income people more than higher income people) anti-business policy. Generally, I think most anti-business policies are also progressive (well, except for the idiotic ones like broad tariffs) but in this case banning the ability of price discrimination through personalized pricing hurts businesses and lower income people while benefiting higher income people (the surveillance aspect of it could be thought of as an externality, which hurts everyone).

If you're highly anti-surveillance you might argue that it's net positive for everyone because lower income people wouldn't be surveilled in the same way (well, at least it wouldn't be applied, I don't think it would actually change the surveillance side of things) but that requires a normative position on whether surveillance is bad.

In theory this policy could probably be made non-redistributive (benefitting higher and lower income people equally) by adding a grocery tax that would be used to offset the impact to lower income people, but in practice it seems like it would be difficult to administer (especially in Seattle, which doesn't collect city taxes from people directly today, not to mention the opportunities for arbitrage).