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One Piece of Flock Camera Data Put This Innocent Woman in Jail for 13 Days

165 pointsby 7h agojezebel.com
65 comments
6h agoHN ↗

Police didn't care that Lindsey Isaacs' car was the wrong color, and wasn't damaged. They still arrested her because of Flock data.

This is literally the first sentence of the article.

You can dislike public surveillance, but statements like "Flock camera data put this woman in jail for 13 days" blatantly ignores the the fact that Flock didn't put anyone in jail, a bunch of cops who very clearly knew that it wasn't her.

The Flock camera, meanwhile, had recorded Isaacs’ car and its license plate several miles away from the site of the accident, sometime around the time of the incident.

Blaming a tool, when the cops in question are clearly willing to grasp to whatever piece of "evidence" makes their job "easier" is a giant cop-out and excuse for the people who are abusing it.

Any piece of evidence requires some form of critical examination; that is what law enforcement's job is. If you're just going to go with the first theory/piece-of-evidence they find.... they're not doing their job (and violating peoples constitutional rights through sheer laziness).

6h agoHN ↗

That’s all true. But we’ve known police and prosecutors are like this forever. No need to give them tools to be even lazier and that make it easier for them to abuse us.

6h agoHN ↗

Absolutely not all cops and prosecutors, or even the majority of them, are this lazy. Every tool is a tool that lets them "be event lazier" and make it "easier for them to abuse us". Removing any tool that let bad-actors be lazy is not an alternative for removing the bad-actor themselves.

This situation the equivalent of an eye-witness saying "Ya, I think it might have been this person I know, Tom!" and a cop/prosecutor taking that at face value and arresting Tom (and the system that allowed that to happen).

The people who make decisions and take action so (grossly) negligently need to be held accountable and face consequences. Blaming the tool (whatever tool it is) is giving the people who have the actual responsibility an escape hatch to avoid accountability.

5h agoHN ↗

Lazy, I didn't know. Hard to define.

Corrupt, arrogant, bigoted, or with a superiority complex? Way more than half.

5h agoHN ↗

But whats the difference on the ground here? Are we meant to take the transitive property here if you will and say there is actually nothing wrong with the Flock company itself and what it enables?

5h agoHN ↗

As the child of a public defender who has heard some STORIES: they absolutely are not doing the work. Not because of some inherent trait, but because they are all (prosecutors and defenders) assigned a workload that forces shortcuts and allows negligence with no chance of consequence.

All public defenders and most prosecutors are happy to admit anonymously that the justice system is 90% gears grinding people. They ALL know an innocent person that pled guilty to end the grinding. Judges too. You can find plenty of court videos on YouTube of people pleading guilty while saying they didn’t do it but need to get on with their life. The judge will explain to them that they can’t accept a guilty plea from someone who claims innocence, and the defendant then folds. Everyone in the room knows that there is more to the story, but no one is willing to do the work.

5h agoHN ↗

They do need to be held accountable, and their access to systems like this needs to be limited and/or stopped.

If punishing bad actors alone was enough we wouldn't have a ton of 4th amendment case law.

4h agoHN ↗

You'd think with tech being a force multiplier and all it'd be real easy for agencies to shed the supposed few and far between 'bad apples'. They should be able to do more with less bodies, with flock and other tech helping them, right? It seems to me the entire system failed this woman and waiving it away as a single lazy cop gives the system a pass.

There is no real mechanism for holding them accountable and the consequences of these tools include death (it only takes one perceived wrong move for officers thinking they've bagged a felon to ventilate you. Hell not even that, see that officer who mag dumped his own car after he mistook an acorn for a gunshot.) This lady is quite lucky that it was only 13 days, if she had a career that's probably hosed but it might not be totally life ruining if she has a strong support system.

3h agoHN ↗

I think there's a combination of selection bias and survivorship bias with bad cops.

When it is made pretty clear that as a cop you won't face consequences for your malicious and/or incompetent actions, you're going to select for people who find that very appealing. Similarly, the people who don't like that kind of system might leave, allowing for a reinforcement the malicious and/or incompetent behavior.

6h agoHN ↗

Right. It's not even clear to me what the alternative critical position is here (for gp)? At the end of the day, the company is not putting you in jail, the cops who do are simply their customers.

"Flock is bad" metonymizes the situation, but doesn't let anyone off the hook.

3h agoHN ↗

Multiple things can be bad at the same time and cops have a demonstrated record of failures such that add a system like flock is most likely going to lead to more injustice, not less.

3h agoHN ↗

Thats what always been portrayed in films and stories for so long.Police never solved cases. There were detectives involved specialist who solves crime. While only job of police is to arrest any suspicious person, take them to station, then to court, then to jail. Essentially they are just drives carrying criminals. The very first loose evidence and suspect, that it arrest them question them, torture, if officer is lucky, that person is the criminal or one who just accepts blame. All their effort is solving as fast as they can to maintain record and stars on their shoulder

6h agoHN ↗

From the same article : “what else would you call the account of a woman who was arrested by incompetent police based on nothing more than a single Flock camera piece of data, and held in jail for 13 days”

No one is letting cops off the hook.

5h agoHN ↗

When the headline of the article is explicitly blaming Flock, and not the cop/DA/judge who never even looked at the evidence available, it is 100%, whether on purpose or not, letting/helping the cops point the finger at another party.

The headline is what 99% of people read, and remember.

5h agoHN ↗

I prefer to discuss the actual material. If you want discuss what you believe other people believe about just a headline, let’s do it somewhere other than a thread discussing content specifically from the article.

5h agoHN ↗

It's both.

There will always be cops willing to misuse whatever they have access to.

Part of it is holding cops accountable in these situations. Part of it is limiting or stopping the use of these systems so cops don't have as many opportunities to abuse them.

5h agoHN ↗

Would these sorts of things happen more often with or without the technology?

5h agoHN ↗

critical examination; that is what law enforcement's job is

Critical examination is the judiciary's job, not the police's. Jordan v. City of New London established that police departments can and do deny employment to prospective officers who possess excessive cognitive ability.

5h agoHN ↗

The point is that if the flock surveillance data hadn't existed in the first place, we wouldn't be in this situation. Everybody knows police will abuse this kind of surveillance technology, regardless of how accurate it is.

5h agoHN ↗

Regardless, the true takeaway of Isaacs’ experience is that ALPR technology, whether it’s from Flock or any of the other competitors in this space providing the same functionality (Axon, etc), is dangerous not only because it is so easily abused by police (or even by hackers) to invade the privacy and liberty of citizens, but also because it enables a lazy police department to outsource basic critical thinking to machines and then take action based on a single data point to ruin a person’s life.

The accusation that some machine made any decision here goes beyond the reporting in the article. It seems concocted to raise AI alarm. All we have is that it supplied accurate data that police then abused. That isn't in the vicinity of "outsource[d] basic critical thinking to machines".

I want such general government surveillance banned, but the machines in this story had no more volition than a breathalyzer.

4h agoHN ↗

The machines matter, because we know how human behavior works. We know that if you give humans an automated tool that works most of the time, they get lazy, to the point where they make more mistakes than if they had no automation at all.

3h agoHN ↗

This should be emphasized more. Regardless of how technology could be used, we (should be) are responsible for how it is likely to be used.

Guns can be used for all sorts of things. A handgun in a house is likely to be used for murder/suicide.

1h agoHN ↗

"A handgun in a house" is statistically extremely unlikely to be "used for murder/suicide."

4m agoHN ↗

A handgun in a house is likely to be used for murder/suicide.

On an article about people who did no research to actually prove out their assumptions, this is perhaps the most ironic comment to be chastising them.

3h agoHN ↗

Flock isn’t an automated tool though; you don’t give it a crime, and it gives back an automated package saying “this is who the criminal is”.

As far as I know, it lets law enforcement query for things against the data. Can be specific (like a license plate) or more general (like a dark colored mid-sized SUV around <location> at <time>).

To get where this story is at, cops here must have done the latter, and taken the first name off the top of the pile and patted themselves on the back, and then waited 7 months, and went and arrested her. Unless there’s an explanation for a 7 month delay, it seems designed to allow defensive evidence to spoil.

There isn’t an uncanny-valley of automation here. There is just lazy, grossly-incompetent, bad-faith, and malicious cops/investigators.

3h agoHN ↗

Volition has nothing to do with it. A breathalyser doesn't point to a person and say this is the likely drunk, so that comparison is fatuous. These identification systems do point the finger.

5h agoHN ↗

I had no idea that cameras were walking the streets and arresting people in America. Only the police should be able to do that. They are clearly far more competent. Oh wait-I just read the article...

3h agoHN ↗

and yet, without the camera this woman would not have been arrested.

The problem is the police-camera system, of which the camera is an instrumental component

4h agoHN ↗

Is anyone familiar enough with the legal aspects of this case to have an informed opinion about how much she is likely to get in a settlement?

2h agoHN ↗

Interestingly, conservative Republican sheriff Ross Teeple also spoke against the idea of networked/data-storing ALPRs and Flock in particular at that hearing.

2h agoHN ↗

Plenty of individuals regardless of politics resent the loss of privacy and the growing thumb of big brother.

2h agoHN ↗

They assembled the avengers.

But seriously, privacy must not become a sided issue. Attacks on privacy are bipartisan, the defense of it would be weakened if it was not bipartisan. Civil liberties protected by the constitution should not be controversial.

2h agoHN ↗

What is the age-education surface for Flock support?

3h agoHN ↗

Had the 'evidence' been a random dashcam rather than Flock cam, this wouldn't even be a story beyond severe police incompetence.

Flock didn't fail to inspect the car for damage and not find any, flock didn't take 13 days to conduct a cursory review of evidence, flock didn't fail to request cell tower triangulation data and rule out her being in the location of the accident...

I get that people feel their privacy's invaded by being filmed, but this story doesn't appear to have any more to do with Flock than what the officers had for breakfast or the brand of air freshener she had in her car at the time.

3h agoHN ↗

Except of course the entire reason the police picked her in specific is because of information flock gave them.

Could they have, you know, double checked it? Yes, obviously. But they didn't.

I agree that this story is more about the incredible incompetence of the police involved than flock attempting to record everyone and everything, but flock giving the police an excuse to stop looking and arrest an innocent is by no means irrelevant.

2h agoHN ↗

Had a random person submitted a pic taken on their phone of a vehicle in the same location the Flock cam did, police would ask:

- Does anything connect this vehicle to the accident?

- Did it look damaged; as though it had been in a crash?

- Did it look like it was fleeing or driving erratically?

- Was there anything suspicious about the vehicle or the driver?

Police would have deemed the photo irrelevant and moved on. But that didn't happen in this case.

Their failure to do so doesn't have to do with source of the image (Flock, shop CCTV, dashcam), but with their inexplicable lack of rigour.

2h agoHN ↗

The lack of rigor doesn't seem "inexplicable" to me- the lack of rigor seems fairly well described in the comment you're replying to.

Can you give an account of the lack of rigor, or is it some kind of holy mystery?

1h agoHN ↗

The police should have thought “okay a car was seen within several miles of an accident - so what?”

Their conclusion (after 5 minutes) would have been (obviously) that there’s not so much as a strand of chewing gum connecting the car to the accident, or making it stand out from dozens of others, and they’d promptly get back to searching for the car that actually was involved.

3h agoHN ↗

It just enables incompetence. If they were forced to do actual police work they would have probably used their policeman brains.

2h agoHN ↗

While using one's brain has never been 'the thing', it's positively unfashionable nowadays.

2h agoHN ↗

Yeah, if things were different, people would react differently.

1h agoHN ↗

A random dashcam does not serve the police someone's identity on a platter. It had to be a stupid "smart" object for such an inexcusable offense to be committed.

With dumb camera footage, the cops looks at the plates, visual indicators, etc. That does not make them more competent or less prone to abuse. But here, Flock's software literally told them this woman was the one they were looking for, despite no evidence supporting this.

This is 100% both on the police and on Flock. Some technologies don't deserve to exist. Facial recognition and ALPR is one of those, because the error rates are too high and the stakes are too high.

1h agoHN ↗

A random dashcam does not serve the police someone's identity on a platter.

Nor does Flock - Flock merely provides a photo and timestamp, which should have been scrutised like any other evidence.

The Flock data showed:

- Car of same make/model nearby at similar time to the accident

- Possible colour match (eyewitnesses gave varying reports on the colour of the perpetrating vehicle). But a match could have been ruled out in minutes had police inspected paint transfer onto the struck vehicle

- A number plate non-match (first three characters were reported to 911 and did not match)

- That's all!

So police didn't do their job (scutinise the evidence), and possibly worse, they may have fabricated evidence (since police claimed Isaacs' vehicle was damaged, but it was in factory-new condition) - which may explain why they're shifting blame to Flock!

25m agoHN ↗

That's exactly the same. Suggesting an output is the same as serving a suspect on a platter. I'm sure there's many studies about how humans (except statisticians) are not comfortable with confidence intervals.

A computer software is supposed to deliver reliable, predictable, reproducible results. When it does not every now and then, it's a bug. When your entire system is built in "recognition" and "confidence" and leads to wrongful arrests, it's not a bug. You are just not making computer science. You are making a power abuse machine.

3h agoHN ↗

Flock did not put the woman in jail. The police and DA put her in Jail. This is not a failure of the technology (do they have confidence levels?). This is a failure of how police are outsourcing their reasoning and decision making to an AI camera service that seems to fail at the tail.

2h agoHN ↗

Indeed. It’s insane to see these arguments implying the contrary. The institution committing the violence is the one responsible for the outcome.

If a random person walks into a police station and accuses a random stranger of murder, and the police put that stranger in jail based on that alone, the main problem is not the accuser.

2h agoHN ↗

But in this case, it wasn't a random person, it was a police-vetted system. Of course the authorities are to blame, but Flock hold a lot of responsibility, too.

2h agoHN ↗

But Flock gives police overconfidence to commit actions instead of having due diligence. It is like the best student in your classroom tells you 2 + 2 = 5, and you naturally feel compelled to believe him, even there is clear evidence against the claim.

This is also comparable to self-driving car: Waymo's system has achieve the level of "less error than human on average" long time ago, but they are still only doing slow expansion. Why? Because when AI is involved, human naturally expect them to be almost 100% correct, not just barely better than human, otherwise why bother use AI (and all the troubles to legalize for AI) in the first place? So in this case, I guess the police just blindly trust the AI being 99.99% correct.

2h agoHN ↗

It is like the best student in your classroom tells you 2 + 2 = 5, and you naturally feel compelled to believe him, even there is clear evidence against the claim.

Yes, but it is still your fault. “I am dumb and I was deceived” is no valid defense, least of all for a police officer.

1h agoHN ↗

I'm not saying the police has no fault. Using AI assist without secondary verification is never good idea, at least not in 2026. But you can't argue Flock the technology itself, and especially Flock the company, are totally innocent, just like you can't say the "guns are just tools like hammer, it only depends on who uses them", and the gun industry.

1h agoHN ↗

So next time start your first post with that, otherwise you lead us on this wild goose chase only to find that you mostly agree, it's a foundational part of discourse.

7m agoHN ↗

the police has no fault

Gross lack of due diligence: it has full fault.

Untrained officials: graver systemic fault.

company, are totally innocent

How clear is the uncertainty of the output?

1h agoHN ↗

Flock isn’t an “AI” though? It doesn’t put together a case and say “yes, this is the criminal”. It’s not a crime-solving AI.

It’s a camera system, and data can be queried by police. They have to search for something. So the cops searched for a vehicle matching the description in the general area, seemed to take the first one, and called it a day.

That’s not an AI-uncanny-valley. That’s the equivalent of (pre-flock/cameras) looking at vehicle registration list and assuming the one at the top of the list must be it.

The automation-trust is a legitimate concern but it’s not applicable here.

1h agoHN ↗

I don't know the details on how Flock is internally designed, but I suppose AI is at least involved in the image recognition and correlation, at least to this scale. I also don't know exactly why Flock misidentifies Issacs' car in this case, because I don't find it in the article or the interview, but I assume it is due to a mislabeling of the plate number or the car damage imagery, which is related to AI. Correct me if I'm wrong.

2h agoHN ↗

It is always both. A product that can be abused to this extent is a bad product.

I have never released a single product that has seen people die through common user misuse.

The standards for solutions shouldn't get _lower_ as the stakes get _higher_.

If a private company can puts hundreds of tons of payload into orbit without ever causing someone to accidentally be imprisoned a company that sells cameras on a stick shouldn't either.

30m agoHN ↗

While you are technically correct (which we all know from Futurama is “the best kind”), that is neither helpful nor consolation to the affected, and I wish these kinds of comments didn’t dominate the top spot in HN discussions. They’re the “guns don’t kill people, people kill people” of tech.

Yes, the system is broken even before we get to Flock (or whatever tech) but Flock makes it worse. If a bad tool is badly used to cause harm, it’s fair to criticise its existence. You can’t fix police abuse with a snap of the finger, so you need to start but taking away the tools which facilitate it.

If it were your ass which had been thrown in solitary, would you be pleading with your lawyer to “go easy on Flock. Sure, they allowed a major disruption and trauma into my life, but they’re just a tool”?

12m agoHN ↗

Which makes Flock cameras even worse right? It provides false confidence to law enforcement to make decisions that can change someone's life for worse. I don't understand why people hate the NSA spying on them and yet support Flock cameras.

11m agoHN ↗

If you give a toddler a gun and it shoots someone, it's the toddler's fault, not the gun's right? But you don't give toddlers guns. You don't say "well toddlers just need to be more careful".

2h agoHN ↗

the problem here appears to be that police officers are generally of average or below average intelligence. combined with the fact that they face no consequences for incompetence, you have the perfect mixture for nonsense like this happening.

I expect the solution they will settle on is to form a department for interacting with technology like this, who understand its outputs are not edicts.

you can't really expect any meaningful police reforms (such as liability and insurance) because anyone who is in any position to enact them is perfectly fine with dumb muscle that holds a monopoly on violence and is deferential to them. in fact the public disliking the police is an ideal outcome for those decision makers as it gives them more leverage over the police.

1h agoHN ↗

People don't like to hear this, but we're going to need to become technologically literate as a society. Your local bread shop is going to need to use facebook. Your dentist is going to have to learn to use the latest x-ray machine, not the one they still have from 1992. And yes, your police are going to have to know that ALPR cameras aren't magical criminal identification devices.

22m agoHN ↗

"using facebook", unironically presented as evidence of "technologically literate" is so funny

13m agoHN ↗

Jezebel

Well the next step obviously is to get in touch with the lodge these police officers belong to, talk to the grandmaster and convince him to organize a conciliation night with you as a guest. When you leave, whisper in the ear of the officer in charge of your case "I'm hungry, and I only use pressure cookers. If you behave I'll invite you to the diner".